Workshops

• A Fresh Start: Balancing Workload & Time For Self
• Achieving Positive Outcomes from Challenging Conversations (Managers / Supervisors / Team Leaders)
• Advanced Use of Canva for Graphic Design
• An Introduction to Neurodiversity
• Building Self Confidence for Positive Results
• Coaching Panel Information Session
• Communication and Holding a Room
• EA Information Session
• Email Etiquette: The Dos and Don'ts of Professional Communication
• Emotional Intelligence for Enhanced Communication
• Engaging With People Who Are Angry, Anxious, Sad or Panicked
• Excellent Customer Service
• Freedom of Information: A Briefing Session for UCC Staff
• Giving and Receiving Feedback with Skill and Confidence
• Groupwork for Teamwork
• Handling Bullying and Harassment at Work
• How to Approach and Plan a Small Project
• Interested in Becoming a Mentor?
• Introduction to Graphic Design
• Making Feedback Work For You
• Making the Most of Hybrid Working for Managers / Team Leaders
• Minute Taking from a UCC Perspective
• Mentoring Briefing
• Mentoring for Executive Assistants (EAs)
• Mentoring for Researchers
• Orientation 
• Orientation / Information Café
• Overcoming A Challenging Workload – Focus / Plan / Do It
• Project Management & Action Learning Set 
• Recruitment: The UCC Process
• Recruitment and Selection Committee Training
• Responding Compassionately & Effectively in Challenging Situations
• SEA Information Session
• Tackling Imposter Syndrome: Can Coaching Help?
• Take 60 Minutes to Develop Assertiveness and Learning to Say 'No' with respect and courtesy
• Take 60 Minutes to Develop Effective Listening Skills
• Take 60 Minutes to Develop Skills in Seeking and Receiving Feedback 
• Take 60 Minutes: Fostering a Positive Work Environment to Nurture Growth, Development and Inclusivity (for Managers)
• The Right to Disconnect
• Using Reflective Practice in the Workplace
• Workplace Stress - A Cognitive And Philosophical Approach

Programmes

• Continuing Steps into Management
• Current Leaders Level 1
• Current Leaders Level 2
• First Steps into Management
• Orientation for New Heads
• SPEAK Digital Badge 
• UCC Effective Employee
• UCC Successful Team Leader

Other Training Available to UCC Staff

• UCC Staff Training Hub
• M365 and more for a Digital Workplace Digital Badge
• The Right to Disconnect Online Training
• The Bystander Intervention Digital Badge Programme
• Brainpower Digital Badge for UCC staff
• Postgraduate Certificate in Teaching and Learning in Higher Education
• The Connected Curriculum Digital Badge Programme
• Committee and Meeting Training
• Other Staff Training Programmes
• Meet your UCC Training Providers

Link to all UCC Competencies

If you have any queries as to any particular workshop or programme or any requests for other training, please contact traininganddevelopment@ucc.ie