Orientation for New Heads

Participant Group: Newly appointed Heads of Schools/Heads of Departments/Heads of Units

Dates: For programme topics, dates & times, please see below. To book your place on any or all of the sessions below, please email traininganddevelopment@ucc.ie

Duration: 5 x 2 hour sessions 

Location: via Microsoft Teams

Facilitators: Staff Wellbeing and Development, HR Managers and HR Business Managers 


Programme Topics & Dates 

Introduction to HR and the role of the Head/Manager throughout the employee lifecycle    

Paul Ryan, Mags Walsh & Mary Ward 


8th May 2023 

3 - 5pm

Performance Management    

Briona Ryng


11th May 2023

10 - 11am

Recruitment and Selection & Contract Management 

Niamh Healy & Helen O’Donoghue 


17th May 2023 

10 - 12pm

Research HR, Leave and leave management, Garda vetting and Staff Development and Wellbeing    

Mary O'Regan, Mary Horgan, Grace Conway & Kathy O'Connell  


18th May 2023 

3 - 5pm

Employee Relations – Policies and Procedures & Managing challenging situations  

Paul Ryan, Kieran Creedon & Susan O'Mahony


22nd May 2023 

3 - 5pm


This programme is designed to introduce newly appointed Heads to the full range of HR policies and procedures which are relevant to their role in addition to exploring the role and responsibilities of the Head in relation to the following areas:

  • Staffing and Recruitment
  • Performance Management
  • Leave Management
  • Handling Conflict
  • Staff Wellbeing and Support 

This programme has been developed based on feedback from newly appointed Heads on their requirements to be most effective in the HR aspects of their role.

It offers the opportunity to meet Heads from other areas of the University and to find out about the various HR supports that are available to them during their Headship.

Each participant is offered follow-up coaching as part of the programme.


Staff feedback

  • Thank you for a very useful programme. It has definitely helped me in my new role as a Department Head.
  • The information on university processes, regulations and supports was very useful to me as a new Head.
  • I gained an insight into the challenges of leadership in university management, assertiveness skills as well as a new network.
  • It was very useful to get all the information on the policies which apply and advice on engaging with colleagues. The session on performance and managing colleagues was very helpful in that respect.
  • Gave clarity on many of the topics. Heightened awareness of some of the subtleties/nuances of contracts which are important to know. Better understanding of the role of the HR partner. Realisation there are many policies and procedures and need to consider how this could be filtered down better to Department level.
  • Provided me with a much more in depth knowledge on policies and procedures I didn't know!

To book your place on any or all of the sessions above, please email traininganddevelopment@ucc.ie

Staff Wellbeing & Development

First Floor, Block E, Food Science Building, UCC, T12 YN60