IT Services has recently launched the ITBytes podcast, hosted by Noelette Hurley featuring Deirdre Keane and produced by Eoin O’Sullivan. ITBytes will chat about all things IT in UCC and introduce you to a variety of guests from UCC staff, students, alumni and beyond. It aims to inform, demystify IT and share some interesting stories with the guests featured on the podcast.
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Technology Facilitated Abuse: Awareness and Making Change Happen - ITBytes with Rosie Coffey
13 Jun 2023 -
A Day in the Life: Ruben Tapia
14 Jun 2023Ruben works as Videographer and Photographer in Audio Visual & Media Services. Originally from Mexico, Ruben came to Cork in 2020 and studied a MA in Film and Screen Media in UCC. Ruben joined the Audio Visual & Media team in 2022 as student staff and commenced his current intern role in January 2023. Ruben shares what a typical working day is like for him.
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Staff Spotlight: Barry O'Sullivan
18 May 2023In conversation with Barry O'Sullivan, Head of IT Operations, UCC.
Barry completed a BComm and an MBS in Business Information Systems in UCC and then worked in PwC for 6 years as a Systems Implementation Engineer working with various clients including Department of Education, CERT, Department Social Welfare, and GPA. Barry then moved to Motorola before moving to Avery Dennison in Cork as an IT Manager. In 2002 Barry joined UCC IT Services working in Enterprise Applications on new systems development and data warehousing projects. One of the first jobs Barry was tasked with was the development of a new system to support anonymous marking – this led to the development and rollout of DMIS that is still widely used today 20 years later! In 2014 Barry became Head of Platform Delivery Group in IT Services with responsibility for the campus networks and datacentres and earlier this year Barry was appointed Head of IT Operations.
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Extortion, The Pope and Luck – ITBytes with IT Security Officer Barry Foley.
17 May 2023IT Services has recently launched the ITBytes podcast, hosted by Noelette Hurley featuring Deirdre Keane and produced by Eoin O’Sullivan. ITBytes will chat about all things IT in UCC and introduce you to a variety of guests from UCC staff, students, alumni and beyond. It aims to inform, demystify IT and share some interesting stories with the guests featured on the podcast.
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Margaret Thatcher, Ireland’s First Website, ChatGPT and Marmalade – ITBytes Podcast with Peter Flynn
20 Apr 2023IT Services has recently launched the ITBytes podcast, hosted by Noelette Hurley featuring Deirdre Keane and produced by Eoin O’Sullivan. ITBytes will chat about all things IT in UCC and introduce you to a variety of guests from UCC staff, students, alumni and beyond. It aims to inform, demystify IT and share some interesting stories with the guests featured on the podcast.
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Phishing, Fashion & Algorithms, Ireland’s First Website - Introducing the ITBytes Podcast.
30 Mar 2023Introducing ITBytes, IT Services new podcast, hosted by Noelette Hurley featuring Deirdre Keane and produced by Eoin O'Sullivan. Noelette, Deirdre and Eoin work in IT Services. Noelette as an IT Analyst working mostly on web related activities, Deirdre as Communications Coordinator and Eoin as an IT Analyst working within AVMS. ITBytes will cover a variety of topics from navigating the 'wild west' of smart phone explosion in secondary schools in Ireland, to how an interest in printing presses led to creation of Ireland's very first website in UCC. You can listen to the introduction episode of ITBytes on Spotify and Apple Podcasts
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Awards Season in UCC
13 Dec 2022It has been a busy award season for IT Services. Some of our colleagues received their Long Service Award in November and Staff Recognition Awards in December.
Pictured above: IT Services staff at the UCC Staff Recognition Awards. Back left to right: Kilian Murphy, Eugene van den Hurk, Barry Foley and Barry O’Sullivan. Front left to right: Patrick Nagle, Ruth Butler, Sean O’Mahony and Christopher McElligott.
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October is Cyber Security Month!
03 Oct 2022October is Cyber Security month, a global event with the aim of raising awareness of cyber security threats, to promote cyber security among organisations and the general public, and to provide resources to protect themselves online, through education and sharing of good practices.
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Staff Spotlight: Rosie Coffey
12 Dec 2022 -
Retention policy for Teams Meeting Recordings
04 May 2022Find out what is changing and how it will effect you.
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Desk to Dock! Get a FREE* Laptop Dock for your Office and Recycle your Desktop!
21 Mar 2022As you will be coming back to the office more, now is the time to think of mobile working. Have a laptop and a desktop in your office? Then you can recycle/repurpose the desktop pc in your office and we will provide you with a *Free Laptop Dock and peripherals instead to use with your existing laptop.
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IT Services working towards a Sustainable Future
21 Jan 2022Our Sustainable Future
Remote working tools have demonstrated in the pandemic that there can be an effective alternative to travelling and therefore can help us reduce our carbon footprint. In addition to this overall commitment to helping us live more sustainably, IT Services is also actively making the following contribution to continuing UCC’s progress on sustainability.
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WiFi survey results see rollout of improved WiFi across the O’Rahilly Building
21 Jan 2022As part of the IT Services Mobility Strategy “Stay Mobile! Stay Flexible!” we have been enabling staff to work from anywhere on any device during the pandemic and we want to continue this flexibility while working on campus. We realise there are issues with the WiFi service in some locations, which prompted us to publish a WiFi survey to all staff with the primary goal of identifying areas on campus with poor WiFi coverage. We used the output of this survey to inform an investment in our WiFi infrastructure for the academic year 2021/22.
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IT Services Staff Spotlight: Tomas Tyner, University Photographer
21 Jan 2022Tomas joined UCC in 1990 and in that time has transitioned from traditional photography, with film, chemicals/darkroom to a hybrid model of photography when film was scanned, to now a fully digital era using cameras and phones. The one thing that’s a constant in Tomas’s work, is the aim to produce quality imagery that reflects UCC, it’s students and staff. Everything Tomas produces documents UCC for posterity.
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IT Services and Human Resources develop Online Orientation for new UCC Staff.
21 Jan 2022In March 2020 new staff were going to be commencing employment in UCC in a new way due to the pandemic. New staff no longer had access to an onboarding meeting on their first day, they were not going to meet their manager and colleagues in person, and they were not going to be able to physically come to UCC.
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A day in the life of Barry Foley, IT Security Officer
08 Nov 2021A typical day is the life of IT Security Officer Barry Foley.
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Thank you Jerry!
05 Nov 2021When Jerry Buckley started working in the then Computer Bureau in 1979, as a trainee Analyst/Programmer, the internet was still a decade away from being born; the Boole Library was being built on the site of the old Quarry, and UCC IT systems ran on one IBM mainframe that that had less power than today’s iPhone.
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IT Services Launches status.ucc.ie
10 Nov 2021Status.ucc.ie is a new system that provides information on the availability of the main IT services and applications in UCC.
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Microsoft Windows 7 End of Support – 14th January 2020
14 Jan 2019On the 14th January 2020 Microsoft will end support for Windows 7
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IT Support for Staff Christmas 2020
11 Dec 2020 -
New Staff Landing Page
28 Mar 2018As part of our efforts to improve access to staff online services we are
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introducing a new application launcher webpage. -
New Self Service Password Reset Tool
06 Mar 2020IT Services is pleased to announce our new self-service password reset tool (SSPR) that will enable you to reset your @ucc.ie password anytime, anywhere and from any device.
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Remote Working Support
13 Mar 2020On foot of the Presidents email, all staff have now moved to a remote working scenario, IT Services want to remind staff that they can still get IT Support in this situation.
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Publish: Personalised Academic Timetables for Students
25 Aug 2016Publish is a new, online tool which allows students to quickly and easily create their own personalised academic timetable.
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IT Policy Update and Phishing Challenge Competition
02 Nov 2017In 2016/17 IT Services undertook a review of IT Policies. Please familiarise yourself with these policies. You will find a summary of each policy and a direct link to the policy content here: https://www.ucc.ie/en/it-policies/policies/it-policy/#policy
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New Logon Service Launched
26 Sep 2014New user friendly single logon for many UCC IT Services. You can now use your UCC email address and password to logon to multiple services making it easier to use them. You can use it for:-
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"Greening" UCC's IT Services
23 Nov 2017As part of UCC's Green Campus, IT Services is dedicated to 'greening' its services. The below infographic demonstrates the many ways in which IT Services has achieved this so far.
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George Boole Day In Numbers
09 Nov 2015On November 2, 2015 Google put up a Doodle to celebrate the Bicentenary of George Boole, forefather of the information age. The Doodle linked to the georgeboole.com site that is hosted by UCC.
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GDPR Phishing Scams - Important Security Notice
24 May 2018Several GDPR phishing scams have been reported to IT Services and detected in the past few days as scammers capitalise on the last-minute rush by companies to ensure compliance ahead of the May 25, 2018 GDPR deadline. Be wary about any GDPR related email requests – they may be a scam or phishing emails.
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Website Design Migration Success
15 Aug 2014After 18 months, the design migration project has come to an end. Approximately 350 sites have passed through the process.
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Conference: Cyber Fraud in the Digital Age
23 Nov 2017Information Security is now a basic requirement for all businesses to ensure continued operation in a globally connected world. The human element of Information Security is crucial in digital fraud detection. The aim of this conference is to help grow awareness on the current risks of cyber fraud across the Cork business community.
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UCC Blackboard and TurnItIn Scheduled Downtime
05 Jan 2018UCC Blackboard including Turnitin will be unavailable during a scheduled maintenance period from Saturday, January 6th, 2018 at 22:00 to Sunday 7th at 15:00 (GMT).
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Changes to Email Services
11 Oct 2016As you are no doubt aware, UCC has been targeted by a number of Phishing attacks in the recent past. For this reason, we had to increase the detection thresholds this summer which resulted in some legitimate email being tagged as SPAM. On Monday 17th October, we are planning to implement a new solution for SPAM email.
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Notice: Wi-Fi downtime and restoration
01 Nov 2016During the bank holiday weekend, the Wi-Fi network experienced intermittent downtime.
We apologise for any inconvenience this interruption to the service may have caused.
The Wi-Fi network has now been restored.
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