News

  • Notice: 17:00-17:30 To-day - No network access due to essential maintenance

    20 Oct
    Notice: 17:00-17:30 To-day - No network access due to essential maintenance

    Essential maintenance required on the distribution network infrastructure. As a result of this work, there will be a brief network outage of 5-10 minutes.

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  • IT Services Open New Data Centre

    15 Oct
    IT Services Open New Data Centre

    IT Services is delighted to officially launch its new Data Centre, after extensive renovation and configuration works.

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  • UCC through to Web Awards final

    07 Oct
    UCC through to Web Awards final

    University College Cork (UCC) has been nominated across multiple categories in the final stage of the 2014 Web Awards taking place on 22 October.

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  • New Logon Service Launched

    26 Sep
    New Logon Service Launched

    New user friendly single logon for many UCC IT Services.  You can now use your UCC email address and password to logon to multiple services making it easier to use them.  You can use it for:-

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  • New Service Announcement - Pubble Live Q&A

    30 Sep
    New Service Announcement - Pubble Live Q&A

    The DEWG and IT services are delighted to announce the new Live Q&A service from Pubble.

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  • Website Design Migration Success

    15 Aug
    Website Design Migration Success

    After 18 months, the design migration project has come to an end. Approximately 350 sites have passed through the process. 

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  • Email Outage - limited continued disruption

    15 Jul
    Email Outage - limited continued disruption

    There was an email out last evening between 11pm – 3am. The issue is currently being investigated and repaired.

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  • Student IT Survey Results

    18 Jun
    Student IT Survey Results

    Every year IT Services survey the UCC student body to learn how we can improve our services. The results of the survey are in.

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  • Microsoft Office 2013 - iPad Viewer

    12 May
    Microsoft Office 2013 - iPad Viewer

    Microsoft have launched an Office for iPad viewer. The MS Office viewer can be downloaded for free from iTunes.

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  • Changes to email services

    11 Apr
    Changes to email services

     Up to the end of March 2014 I.T. Services have been using the FOPE service to scan incoming and outgoing UCC email. FOPE is being discontinued and replaced by EOP (Exchange Online Protection).

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  • Notice: Planned Network Maintenance - Wednesday - 26-03-2014

    25 Mar
    Notice: Planned  Network Maintenance  - Wednesday - 26-03-2014

    There will be a brief loss of Internet connectivity Campus-Wide on Wed 26-03-2014.

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  • Storms impact on IT Services

    05 Feb
    Storms impact on IT Services

    Several areas of campus were with out network access as a result of the storm. IT Services are currently working to restore network access to all.

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  • Notice: Planned Network Maintenance

    29 Jan
    Notice: Planned Network Maintenance

    There will be Campus-Wide network disruption on Saturday 01 February 2014 between 0800 hrs. and 0900 hrs.

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  • Notice: Planned Network Core Router/Switch IOS upgrade - Saturday 11th of January

    09 Jan
    Notice: Planned  Network Core Router/Switch IOS upgrade - Saturday 11th of January

    Planned Network Services Interruption 

    There will be Campus-Wide network disruption on Saturday 11-01-2014. This includes both internet and email access. 

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  • Power outage - Update

    17 Dec
    Power outage - Update

    Update: Power and network access has now been restored to all areas. A power outage took out the main campus last night but our UPS and generator kept the data centre running. Power is now back and we're working on restoring the network. The back of the Kane building will be off-limits to cars until the cabling fault is repaired. Read more for update.

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  • Katherine leaving the “Computer Bureau”

    17 Dec
    Katherine leaving the “Computer Bureau”

    Katherine McLaughlin, the departmental secretary in IT Services, retires from UCC today. 

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  • IT Services Website Launch

    19 Nov
    IT Services Website Launch

    A complete A-Z of IT services is now available on our website. The A-Z provides an overview of all the services provided by the department. 

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  • News Update - Student IT Support @ Q Boole Library

    08 Oct
    News Update - Student IT Support @ Q Boole Library

    Student IT Support is now available @ Q Boole Library .... Call to us if you need help with Blackboard, Portal, Wi-Fi and much more ...

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  • Latest News - CMS Video Tutorials Now Available

    25 Sep
    Latest News - CMS Video Tutorials Now Available

    A suite of 40+ video tutorials are now available. These videos will be of use to all users of the CMS, particularly if your website has been recently migrated to the new style. 

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  • IT Services Department

    Room 3.34, 4th floor, Main Campus, Science Building (Kane) , College Road , T12 YN60

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