MS Teams Cheat-Sheet

Responsible Use of IT Platforms

Please review and adhere to the IT Acceptable Usage Policy which applies to all IT networks and platforms including Teams, whether working in the office or remotely.

Getting Started with Teams

Information Sessions: Remote collaboration with Microsoft Teams

Click here to watch a recording of our recent online webinar.

Printable Guide

How can I access MS Teams?

Note: Do not run Teams through virtual platforms such as Citrix as it affects functionality, e.g. microphones do not work.

Instead, access it in one of these ways:

Through the webDesktop AppMobile App

Access Microsoft Teams here 

Login with your UCC credentials 

*Web app does not currently work in Safari

PC: Click Start>Microsoft Teams

Mac: go to Applications folder and click Microsoft Teams

If Teams is not installed, download the app from 

The Microsoft Teams App is available to download:

How do I Chat with Colleagues?

Chat with a person or groupChat with the whole team
  • Click the Chat icon in the left-hand menu and select New Chat 
  • Type the name of the person or group in the To field
  • Write your message, and click Send
  • Click the Chat icon in the left-hand menu and select New Chat 
  • Type the name of the person or group in the To field
  • Write your message, and click Send


Note: Keep in mind the Acceptable Usage Policy for all IT networks and systems.

How to make video and audio calls

Video & Audio Calling with 1 -25 peopleCalls with 25 -250 participantsOver 250 participants or a Live Webinar/stream
  • Click the Calls Icon on the left-hand menu
  • Under the Make a call section enter the names of the user(s) you wish to call
  • Click the Calendar Icon in the left-hand menu and select New Meeting
  • Enter the title of the meeting, the start and end time, and the meeting details
  • Add the people you wish to invite in the Invite People field
  • Click Schedule to share the meeting with your invitees

Requirements for Audio or Video Calls

  • A speaker and microphone on your computer (optimally, a headset for best audio quality)
  • A webcam, or the built-in camera on your laptop/phone (We recommend Logitech C920 or equivalent if you need to purchase one)

Share Files with your Team

  1. Click Attach (paperclip icon) under the box where you type messages
  2. Browse to the file location and select the file you wish to share
    • Depending on the file location, you’ll get options for Upload a copy or Share a link

Working with External Users

  • You can add external users to a Team as Guests.
  • Click Manage Team > Add members 
  • Enter their email address and click Add
  • Set up a Scheduled meeting
  • Enter their email address in the attendee field
    • The user will receive an email invite with a link
    • The user can join by simply clicking the link.

Guide to Joining a Call as an External User (With or Without an Office365 Account)

If your external users are unfamiliar with Teams, and/or don't have an Office365 account, they can still join a call in just a few easy steps.

Our handy guide will show you how to Join A Teams Call as an External User, with screenshots.

The guide would also be useful if you are a UCC staff member who has been invited to join a call, but is not very familiar with using Teams.

Breakout Room Basics

Breakout rooms allow meeting organizers to split main meetings into smaller sessions for focused discussions. An overview of how to use this new feature can be found below.

Breakout Rooms is currently a preview of the feature that has been released early to UCC users by Microsoft. As the tool is still in preview some features may change or be temporarily available/unavailable until the preview period is completed. 


Google Calendar Teams Add-On

Schedule and join Microsoft Teams meetings directly from your Google calendar.

Please see here for further instructions:  Teams Add-On

New Teams Features 2020

These new features are now available in Microsoft Teams:

Increased simultaneous videos in Teams meetings

Microsoft have increased the number of participants who can be viewed simultaneously on the Teams meeting stage from 4 to 9. This new experience optimizes for meeting participants who have enabled video and places the remaining audio-only participants below the meeting stage. From Autumn 2020, Teams will gain 7x7 video support on desktop (see 49 people at once).

Raise your Hand

Participants can use the virtual Raise Hand during a meeting to indicate that they wish to speak. This is useful for large meetings.

End the meeting for all participants

The meeting organiser can now End meeting for all participants. All participants will exit the meeting when the organiser selects this button. This could be useful in a lecture or tutorial where an instructor wishes to ensure the meeting ends when teaching has completed.

Record who has attended your meeting

If you organised a meeting, you can save a record of who has attended with Attendance reports for meetings. At the moment this is only available during the meeting. Microsoft have announced that they intend to make it available after a meeting in the future.

Breakout rooms

Currently available in preview.

Change your background

If you want to change what appears behind you in a video conference, you can either blur your background or replace it entirely.  You can find instructions here

If you don't see Show background effects as an option in the menu, the feature might not be available on your device yet.

  • Before you join a call or meeting, you will see an option to toggle Background effects, along with  audio and video,

  • You will now see a panel open up on the right side showing different backgrounds including the option to blur backgrounds

  • If you want to use custom images, click on Add new on the top of the panel and navigate to the image

  • Once you have selected and added the image, scroll down to the bottom of the panel and you will see the image you just uploaded

  • Click on the image and it will be set as the background

  • You can find some UCC backgrounds to download and use here

  • To do this during a meeting, in the meeting controls bar click the More actions button and then select Show background effects.

  • If you do not see the option for Background effects, it is due to the fact that you device does not support this feature.

Need further assistance?

IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60