MS Teams Cheat-Sheet
Getting Started with MS Teams
Responsible Use of IT Platforms
Please review and adhere to the IT Acceptable Usage Policy which applies to all IT networks and platforms including Teams, whether working in the office or remotely.
How can I access MS Teams?
Note: Do not run Teams through virtual platforms such as Citrix as it affects functionality, e.g. microphones do not work.
Instead, access it in one of these ways:
|Through the web||Desktop App||Mobile App|
Access Microsoft Teams here https://teams.microsoft.com
Login with your UCC credentials
*Web app does not currently work in Safari
PC: Click Start>Microsoft Teams
Mac: go to Applications folder and click Microsoft Teams
If Teams is not installed, download the app from https://teams.microsoft.com/downloads
The Microsoft Teams App is available to download:
How do I Chat with Colleagues?
|Chat with a person or group||Chat with the whole team|
Note: Keep in mind the Acceptable Usage Policy for all IT networks and systems.
How to make video and audio calls
|Video & Audio Calling with 1 -25 people||Calls with 25 -250 participants||Over 250 participants or a Live Webinar/stream|
Requirements for Audio or Video Calls
- A speaker and microphone on your computer (optimally, a headset for best audio quality)
- A webcam, or the built-in camera on your laptop/phone (We recommend Logitech C920 or equivalent if you need to purchase one)
Working with External Users
Guide to Joining a Call as an External User (With or Without an Office365 Account)
If your external users are unfamiliar with Teams, and/or don't have an Office365 account, they can still join a call in just a few easy steps.
Our handy guide will show you how to Join A Teams Call as an External User, with screenshots.
The guide would also be useful if you are a UCC staff member who has been invited to join a call, but is not very familiar with using Teams.