Staff IT Service Desk

Staff IT Service Desk


First point of contact for UCC staff for all IT issues and requests


Staff IT Service Desk

The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests. We strive to deliver customer-focused first level IT support in a professional and timely manner. In cases where further technical support is required, we will escalate your case to the relevant specialist IT Services team for further investigation and resolution.

The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests. We strive to deliver customer-focused first level IT support in a professional and timely manner. In cases where further technical support is required, we will escalate your case to the relevant specialist IT Services team for further investigation and resolution.

Contact us:

Tel+353 (0)21 490 2120   

Emailhelpdesk@ucc.ie   

Log a Ticket: Staff Services Portal

Address: 3rd Floor, Kane Building

Opening Hours: Mon - Fri 08:30 - 17:00 (Excluding Public Holidays)

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Staff IT Service Desk

Summary: The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests.

Primary users of this service: Staff, Researchers, Alumni, Retired Staff

Who to contact to use this service: E: helpdesk@ucc.ie | T: +353 (0)21 490 2120 | IT Services |

Contact to discuss this service: Lorraine McLoughlin | E: L.McLoughlin@ucc.ie |

Strategic Focus: Enabling Infrastructure Services

Service Webpage

IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60

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