Staff IT Service Desk

Staff IT Service Desk


First point of contact for UCC staff for all IT issues and requests


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Staff IT Service Desk

The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests. We strive to deliver customer-focused first level IT support in a professional and timely manner. In cases where further technical support is required, we will escalate your case to the relevant specialist IT Services team for further investigation and resolution.

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Staff IT Service Desk

Summary: The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests.

Primary users of this service: Staff, Researchers, Alumni, Retired Staff

Who to contact to use this service: E: helpdesk@ucc.ie | T: +353 (0)21 490 2120 | IT Services |

Contact to discuss this service: Lorraine McLoughlin | E: L.McLoughlin@ucc.ie |

Strategic Focus: Enabling Infrastructure Services

Service Webpage

IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60

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