SSPR Self Service Password Reset (Staff)

About Self Service Password Reset (SSPR)

Self Service Password Reset (SSPR) enables you to reset your @ucc.ie password anywhere anytime without the need to contact our Service Desk.  Self Service Password Reset can be used when you have forgotten your password, your password has expired, you wish to reset/change your current password or you want to unlock your account. 

To use Self Service Password Reset (SSPR), you must have Multi Factor Authentication (MFA) already configured for your account and have access to the phone used with it. 

Please see UCC Password Policy which describes the characteristics of a valid password.

Get Back into Your Account

Password Reset - Self Service Password Reset (SSPR)

Summary: Staff can reset their @ucc.ie email password using this service.

Primary users of this service: Researchers, Retired Staff, Staff

Who to contact to use this service: IT Service Desk | E: helpdesk@ucc.ie | IT Services |

Contact to discuss this service: Deirdre O'Keeffe | E: d.okeeffe@ucc.ie | IT Services |

Strategic Focus: Enabling Infrastructure Services

Service Webpage or Online Login

IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60

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