Staff Services

Staff Services

  • Multifactor Authentication: Multi-factor authentication (MFA) is an extra layer of security for your University logon account, it augments the thing you “know” (your username and password) with additional authentication factors, and is used to prevent others from accessing your account, even if they know your password.
  • Microsoft Teams: Microsoft Teams is a hub for teamwork which you can use on your PC, Mac, or mobile device. It is available to Staff and Students. External users can be added to a team as a guest user.
  • Access Control: TDS Access is UCC’s cloud hosted access control solution. Department administrators grant access to staff, students and contractors to specific access controlled areas within UCC. IT Services supports the application and underlying hardware.
  • Agresso: Agresso is an online financial management system that allows UCC staff to submit expense claims raise purchase orders and run financial reports. The IT Services department supports the servers and software that are required to implement this service. The services is administered on a day to day basis by the Finance Office.
  • Alumni Management: Alumni Management
  • Android devices: For users of Android mobile devices the staff IT helpdesk will provide first level support. Android devices can be connected to the university wi-fi.
  • Apple iMac iPad iPhone: Advice on purchasing of Apple products for UCC Staff.
  • AV Installations: AVMS provide advice design and install tailored AV systems in departmental areas such as seminar rooms meeting rooms and laboratories.
  • AV Technical Support: If you have an issue you have been unable to solve using the FAQ you can inform AVMS of the issue.
  • Business Intelligence Services: Business Intelligence Services
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IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60