Staff Services

  • TerminalFour CMS: The system that UCC uses to update web pages
  • Core Payroll HRIS: IT Services support the underlying hardware and software used by the HRIS application. Core Payroll is one module of said system.
  • Core Portal ESS: ESS - Employee Self Service allows UCC staff to access their payslips on line. IT Services supports the underlying hardware and application software
  • Core Time and Attendance: Part of the HRIS system Core Time and Attendance is used to track staff leave. IT Services support the hardware and software that runs this service.
  • CRM (Dynamics 365): CRM software helps businesses better manage engagement with its constituents as well as providing a customisable platform to support streamlining of its business processes
  • Data transfer from personal computer: Recently received a new PC? IT Services can transfer the data from your old computer to your new one.
  • Data Warehouse: The UCC Data warehouse is an application that was developed by the IT Services department in conjunction with the Registrars Office (System Administration) and an external company - Client Solutions. The application provides consistent and timely student information to UCC staff. Questions regarding the data should be directed to
  • Desktop and Laptop Services: The IT Services department supports user hardware from purchase to disposal. Devices bought through IT Services will be configured for UCC's network and will contain the latest supported versions of the Microsoft Windows Operating System or MacOS. Applications such as Microsoft Office will also be installed.
  • Digital Signage: AVMS is responsible for the digital signage systems in the Brookfield Health Sciences Complex and in the Western Gateway Building.
  • DMIS: Departmental Module Information System for returning student marks at module level. Also provides class lists and module results reports.
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IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60