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Staff Services

Staff Services

  • Password Reset - Self Service Password Reset (SSPR): Staff can reset their @ucc.ie email password using this service.
  • Protect your Documents with OneDrive : There is an additional service to Microsoft OneDrive for Business which can be used to protect your Documents folder, Desktop and Pictures, without the need for you to actively save it to the cloud. Simply turn on this feature, and when you save documents to your desktop or documents folder, they will automatically save to your Onedrive folder, and be accessible from any device.
  • Pubble Service - Live Q&A: Pubble is a community engagement platform that brings the social web to your site. What this means is that the Pubble system allows users to type questions directly to a group of moderators through a specific webpage. These questions are displayed on the site immediately and the moderators can be assigned questions to answer. The moderators then answer their assigned questions. The answers are immediately posted to the live site, similar to a twitter feed.
  • Publish - myTimetable: Publish allows students to create their own individual timetable.
  • Personal Computer Support: What personal computer support is available for UCC staff/
  • SharePoint: SharePoint allows you to collaborate and share documents and ideas with both colleagues and external users.
  • SQL Server DBA: Installation, configuration and management of SQL Server systems. Defining UCC standards, procedures and documentation. Liaising with software providers to ensure compliance with UCC SQL Server standards and connectivity to their applications. This service underpins many applications including Alumni Management and Pensions. This service is provided as part of IT Services projects to install new or upgrade applications for UCC systems. We do not provide a DBA service on a request basis.
  • Virtual App: Virtual App is a device independent service which provides on and off campus access to UCC’s applications and services.
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IT Services Department

Seirbhísí TF

Room 3.34, 3rd floor, T12 YN60

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