- Home
- About
- Staff IT Service Desk
- IT Service Catalogue
- IT Security
- Infrastructure and Security Standards
- Online services
- Storage Options
- Returning to Work on Campus
- Teaching or Working Remotely
- IT Training Centre
- Student IT Services
- People
- Projects
- Policies
- Gallery
- News
- IT Services Newsletter
- History of Computing in UCC
- IT Vacancies
- Open Days
Service Availability Chart
Can I connect to the UCC network?
| Service | UCC Owned PC | Staff Owned/Home PC | Retired Staff Owned/Home PC |
|---|---|---|---|
| Wi-Fi |  Service Available |
Service Available |
Service Available |
| LAN - UCC cabled network |
Service Available |
 Service NOT Available |
Service NOT Available |
| Configure UCC Email | Service Available |
Service Available |
 Self-Service Available |
*PC - Personal Computer includes desktops & laptops from all Maunfacturers
Can I get support if my PC has errors?
| Service | UCC Owned PC | Staff Owned/Home PC | Retired Staff Owned/Home PC |
|---|---|---|---|
|
Helpdesk Services - |
Service Available |
Service Available through Advantage Scheme |
|
| Sanitisation & Removal of Hard drives | Service Available through 3rd party - TCSI |
Service Available through 3rd party - TCSI |
Service Available through 3rd party - TCSI |
*PC - Personal Computer includes desktops & laptops from all Maunfacturers
What software is available to me?
| Service | UCC Owned PC | Staff Owned/Home PC | Retired Staff Owned/Home PC |
|---|---|---|---|
|
Software - MS Office |
|
|
|
|
Software - Endnote |
|
|
|
| Software - SPSS |
|
|
|
| Software - F-secure |
|
|
|
| Software - Minitab |
|
|
|
| Sofware - SAS |
|
|
|
| Software - Visual Studio |
|
||
| Software - Mathematica |
|
|
|
| Software - Windows OS |
|
|
|
| Software - Mac OS |
|
|
|
| Software - Other | |
|
|
*PC - Personal Computer includes desktops & laptops from all Maunfacturers
Personal Computer Support
Summary: What personal computer support is available for UCC staff.
Primary users of this service: Staff, Retired Staff
Who to contact to use this service: E: helpdesk@ucc.ie | T: 490 2120 | IT Services |
Contact to discuss this service:
Strategic Focus: Staff Experience