UCC Services Portal is your first port of call for student queries or issues. Here you can log your own support ticket with our Student IT Helpdesk and view any tickets you've previously logged with us.
To access the UCC Services Portal please use the link below:
UCC Services Portal
Our Student Helpdesk is located in Boole Library and is currently open from 09:00-17:00 Monday to Sunday (Summer Hours)
In term hours for the Student Helpdesk are 08:30-21:00 Monday - Friday and 09:00-21:00 Saturday/Sunday.
Using the Student IT Knowledge Base, registered UCC student's can browse our Student IT Support articles:
Student IT Knowledge Base
To view our New to Student IT Training Video, please see the link below:
New to Student IT Training
To take a look at our Training and Learning webpage, see the link below:
Student Training and Learning