STAR is a useful technique to help you answer questions is a confident and concise way, giving the employer the EVIDENCE of the skill they are looking for. You can use the STAR Technique when completing application forms and when preparing for interviews. 

STAR Technique

Situation/Task:

• Choose a situation similar to those in the desired job.
• Be specific for a stronger impact.
• Briefly state the problem without too much detail.
• Avoid discussing anger-inducing situations or problems you caused.

Action:

• Focus on the positive actions you took to resolve the issue (60%+ of your answer).
• Provide detailed steps to show problem-solving skills.

Result:

• Highlight the positive outcome of your actions.
• Quantify the result if possible.
• Ensure you mention the positive result.

STAR Example:

• Situation/Task: As a retail assistant at [Company], I was asked to review and improve the stock-taking system.
• Action: I analyzed stock usage and ordering patterns, streamlined paperwork, and redesigned forms, then submitted them to my manager.
• Result: My ideas were implemented, resulting in a 10% reduction in stock levels.