Feedback and Complaints

Feedback

We are continually evaluating and developing our careers and employability services we provide and we need your comments to help us do this. We welcome any ideas, comments or suggestions about our services and website from students, employers, staff and anyone who has used our services.

You can give us feedback in a variety of ways:

• speaking to any member of staff in the Careers Service (this can be confidential if you wish)
• sending us an email to careers@ucc.ie 
• completing the online feedback forms which are sent automatically to each student after your advisory consultation

Complaints

We operate a Complaints Procedure. 

Our Statement of Service which outlines our services and our expectations and limitations is below, along with our Complaints Policy and our Formal Complaint Form:

• UCC Career Services Statement of Service
• UCC Career Services Complaints Policy
• Formal Complaint Form