HRIS Overview

How To Guides

• How to change your HRIS password 
• ‌HRIS & BI Login Guide

HRIS Support - Who to contact when

HRIS Support

Please contact hrissupport@ucc.ie for:

•  Password Resets 
•  Locked Accounts:  your account will automatically unlock itself after 10 minutes
•  User Setups - Please cc your superior or head when sending the email along with details of access required
•  Core Time or Core Personnel Module issues
•  Report Requests 

Core Access Control

Please contact ucccoresupport@ucc.ie  for:

• Core Access Control
  

Pay Roll Queries

Please contact payrollqueries@ucc.ie for:

• Timesheet entry for hourly staff access

IT Service Desk

Please contact the IT Services Help Desk helpdesk@ucc.ie for:

• Virtual App or any browser related issues