How To Guides

HRIS Overview

HRIS Support - Who to contact when

HRIS Support

Please contact hrissupport@ucc.ie for:

  •  Password Resets 
  •  Locked Accounts:  your account will automatically unlock itself after 10 minutes
  •  User Setups - Please cc your superior or head when sending the email along with details of access required
  •  Core Time or Core Personnel Module issues
  •  Report Requests 

Core Access Control

Please contact ucccoresupport@ucc.ie  for:

  • Core Access Control

Pay Roll Queries

Please contact payrollqueries@ucc.ie for:

  • Timesheet entry for hourly staff access

IT Service Desk

Please contact the IT Services Help Desk helpdesk@ucc.ie for:

  • Virtual App or any browser related issues

Human Resources

Acmhainní Daonna

Ground Floor, Block E, Food Science Building, UCC

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