How To Guides
On this page
HRIS Overview
How To Guides
HRIS Support - Who to contact when
HRIS Support
Please contact hrissupport@ucc.ie for:
- Password Resets
- Locked Accounts: your account will automatically unlock itself after 10 minutes
- User Setups - Please cc your superior or head when sending the email along with details of access required
- Core Time or Core Personnel Module issues
- Report Requests
Core Access Control
Please contact ucccoresupport@ucc.ie for:
- Core Access Control
Pay Roll Queries
Please contact payrollqueries@ucc.ie for:
- Timesheet entry for hourly staff access
IT Service Desk
Please contact the IT Services Help Desk helpdesk@ucc.ie for:
-
Virtual App or any browser related issues