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Managing Challenging Conversations
Participant Group: All Staff
Facilitator: Cathy MacDonald, Communications Consultant
Overview
- Explore evidenced based communication framework
- Understand the relevance of the framework in your area of business.
- Combine elements from that framework with your existing knowledge, skills and experience to effectively connect, understand, communicate and influence.
- Learn additional ‘tried and tested’ tactics and strategies to help manage specific challenges within your area of business (even the really tough stuff)
Date: Thursday 2nd February
Time: 9.30 - 12.00
Location: Zoom
Date: Tuesday 7th March
Time: 09.30 - 12.00
Location: Zoom
Date: Tuesday 18th April
Time: 09.30 - 12.00
Location: Zoom