Managing Challenging Conversations

Participant Group: All Staff

Facilitator: Cathy MacDonald, Communications Consultant

Overview

  • Explore evidenced based communication framework
  • Understand the relevance of the framework in your area of business.
  • Combine elements from that framework with your existing knowledge, skills and experience to effectively connect, understand, communicate and influence.
  • Learn additional ‘tried and tested’ tactics and strategies to help manage specific challenges within your area of business (even the really tough stuff)

 

Date: Thursday 2nd February

Time: 9.30 - 12.00

Location: Zoom

Open for booking Via ESS

 

Date: Tuesday 7th March

Time: 09.30 - 12.00

Location: Zoom

Open for booking Via ESS

 

Date: Tuesday 18th April

Time: 09.30 - 12.00

Location: Zoom

Open for booking Via ESS

Staff Wellbeing & Development

First Floor, Block E, Food Science Building, UCC, T12 YN60

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