Participant Group: Team Leaders / Managers

Facilitator: Centre 4 Learning

Overview

• Clarify what constitutes effective communication – how to recognise it and how to demonstrate it
• Build trust – explore the trust equation and develop an action plan for maximising trust
• Build credibility, assertiveness and confidence in how you deliver your message
• Practice the key skills of listening, questioning and having supportive and sensitive conversations with your teams
• Offer you the opportunity to examine a real-life situation that has been challenging – and to construct and practice a more assertive approach to achieving your outcome

Date: Monday 27th February

Time: 10am - 4pm

Location: Dora Allman (Top Floor of The Hub)

Open for booking Via ESS