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Business English

Delivery mode:
This course is on campus (with possibility of online participation)
Online participation in our Part-Time Courses only applies if joining our on-campus courses from a remote location. If 2+ students apply for online and 2+ students apply for face2face, we would deliver Hybrid teaching. Students joining the class online must use the Microsoft Teams application and cameras must be on during class time. A good internet connection and a quiet space where you are free to speak would be essential (headphones/earphones optional)
Course Name: Business English
Day(s)/time of class: Tuesdays and Thursdays from 6-8 pm (Irish Time)
Course length: 24 hours in class + self-study and teacher feedback
Course dates for 2023-24
Block 1: Tuesday 19 September to Thursday 26 October
Block 2: Tuesday 07 November to Thursday 14 December
You can continue from one block to another if you wish or blocks can be taken independently of one another. Please indicate on the application form which block(s) you wish to take.
Level(s): B1 and higher
Course cost – €300*+
*Returning students receive a loyalty discount. Please email infolang@ucc.ie for details.
+UCC staff and students should email infolang@ucc.ie to enquire about special offers.
Course Overview:
This course takes a developmental approach to learning and honing language skills in the business world.
The course includes:
- Simulations and roleplays
- Writing tasks
- Authentic listening
- Field-related reading tasks with assignments
- Relevant vocabulary
- Situational language tailored to the context
Learning objectives:
By the end of this course, you will:
- Have learnt vocabulary related to the topics of sales, meetings and negotiation
- Have practised listening for comprehension skills in a business context using authentic texts
- Have practised speaking skills via role plays and presentations
- Have been given feedback on the accuracy and effectiveness of your speaking skills in terms of content and language in a business setting
- Have used and referenced authentic source materials and had reading practice (out of class)
- Have improved your confidence in terms of selling, negotiating and participating in business meetings
- Have reviewed content
Weekly course plan: (may change slightly depending on class needs)
Week 1:
|
Sales: Learn the English language to aid you in sales skills and with processes and techniques |
Week 2:
|
Research your market. Deliver a sales presentation |
Week 3:
|
Setting ground rules for meetings. Setting agenda. Different roles in a meeting Skills for online meetings |
Week 4:
|
Language of interrupting/clarifying/digressing Writing minutes effectively |
Week 5:
|
Types of negotiation. Sample negotiations and language focus. Authentic Listening. Roleplays. Elevator pitch |
Week 6:
|
Negotiating a raise. Negotiation gambits. Softening/Diplomatic language. Questioning techniques. Win/win negotiations. |
Student Feedback/Assessment
Students will receive regular feedback from their teacher(s) on oral skills (content e.g. ability to negotiate well) and language-related issues (persistent errors or pronunciation features).
There will be no formal assessment on this course.
Minimum class numbers:
A minimum number of four students will be required for this class to run. If four students do not sign up, you will be offered to transfer to another course (depending on level), postpone to another term, or get a refund.
Attendance/End of course certificate:
Attendance will be taken in every class. If you attend 80% of your lessons you will receive an end-of-course certificate. Please advise the teacher if you know in advance that you will be absent.
How to Apply
Open for applications. Part-time application form