Business English

Course Name:  Business English

Day(s)/time of class:  Tuesdays and Thursdays from 6-8 pm (Irish Time)

Course length:  24 hours in class + self-study and teacher feedback

Course dates for 2022:

Block 3: Tuesday 18 January to Thursday 24 February

Block 4: Tuesday 01 March to Thursday 07 April

Block 5: Tuesday 26 April to Thursday 02 June

You can continue from one block to another if you wish or blocks can be taken independently of one another.  Please indicate on the application form which block(s) you wish to take.

Level(s):  B1 and higher

Course cost – €300*+

*Returning students receive a loyalty discount.  Please email for details.

+UCC staff and students should email to enquire about special offers.

Course overview:

This course takes a developmental approach to learning and honing language skills in the business world.

The course includes:

  • Simulations and roleplays
  • Writing tasks
  • Authentic listening
  • Field related reading tasks with assignments
  • Relevant vocabulary
  • Situational language tailored to the context
Learning objectives:

By the end of this course you will:

  • Have learnt vocabulary related to the topics of sales, meetings and negotiation
  • Have practised listening for comprehension skills in a business context using authentic texts
  • Have practised speaking skills via role plays and presentations
  • Have been given feedback on the accuracy and effectiveness of your speaking skills in terms of content and language in a business setting
  • Have used and referenced authentic source materials and had reading practice (out of class)
  • Have improved your confidence in terms of selling, negotiating and participating in business meetings
  • Have reviewed content
Weekly course plan: (may change slightly depending on class needs)

Week 1:


Sales: Learn the English language to aid you in sales skills and with processes and techniques

Week 2:


Research your market.  Deliver a sales presentation

Week 3:


Setting ground rules for meetings. Setting agenda.  Different roles in a meeting

Skills for online meetings

Week 4:


Language of interrupting/clarifying/digressing

Writing minutes effectively

Week 5:


Types of negotiation.  Sample negotiations and language focus.  Authentic Listening.  Roleplays.  Elevator pitch

Week 6:


Negotiating a raise.  Negotiation gambits.  Softening/Diplomatic language. Questioning techniques.  Win/win negotiations.

Student Feedback/Assessment

Students will receive regular feedback from their teacher(s) on oral skills (content e.g. ability to negotiate well) and language-related issues (persistent errors or pronunciation features).

There will be no formal assessment on this course.

Minimum class numbers:

A minimum number of four students will be required for this class to run.  If four students do not sign up, you will be offered to transfer to another course (depending on level), postpone to another term, or a refund.

Online class connection requirements:

Microsoft Teams application, a good internet connection and a quiet space where you can speak (headphones/ earphones optional)

Attendance/End of course certificate:

Attendance will be taken in every class.  If you attend 80% of your lessons you will receive an end of course certificate.  Please advise the teacher if you know in advance that you will be absent.

How to Apply

Open for Applications:  Part-time application form

IT requirements to join our courses: 

All students are required to bring to class a fully-charged laptop (with audio and video) and headphones to ensure full participation and access to course materials and a more valuable student experience.  A reliable internet connection is required (this is provided by UCC for on-campus students). You should download Microsoft Teams to your laptop before starting your course. UCC recommends the use of Chrome browser for best interaction with all its applications.  Please note that a laptop is a device that is suitable for study purposes and students who use another device such as a tablet will not be able to access some functions. A smartphone is not considered to be a suitable device for study purposes.

Language Centre

Lárionad Teanga

Main Office, G36, O'Rahilly Building, University College Cork, Cork, Ireland

External Accreditation