Eduroam

Eduroam wifi

Summary: eduroam (EDUcation ROAMing) is the secure world-wide roaming infrastructure used by affiliated Users and educational facilities to allow their staff students and Users to visit other participating institutions and continue to have wireless connectivity . Being part of eduroam allows users to access a wireless network at a visited participating institution simply using by using credentials (i.e. username and password) assigned to them by their home institution.

Primary users of this service: Staff, Student, Researchers, Visitors

Who to contact to use this service: E: helpdesk@ucc.ie | T: +353 (0)21 490 2120 | IT Services |

Contact to discuss this service: Arthur Shinnick | E: A.Shinnick@ucc.ie |

Strategic Focus: Enabling Infrastructure Services

Service Webpage

How to use eduroam - UCC Staff Information

To find out if the institution you are visiting is affiliated with eduroam, go to http://www.eduroam.org/ and navigate the site to find if your destination is listed.

If the institution is listed, it will give you details on how to connect .

Note: You are not required to register for the eduroam service.

eduroam will require you to have an @ucc.ie email address and password that logs onto the central domain to access the wireless in the visited institution.

  • username: e.g. firstname.surname@ucc.ie N.B. you must use an "@ucc.ie" address to access eduroam.
  • password: email password 

Please be aware of the following:

If you have multiple @ucc.ie addresses relating to your account then you may need to verify with the helpdesk which email account to use. 

The helpdesk can be contacted at helpdesk@ucc.ie or phone +353 21 490 2120

It is only individuals own accounts that are intended for access to the eduroam service. Service based or functional mailboxes will not have access to eduroam.

If you do not have a central account you will need to contact the helpdesk to get central credentials. 

 

How to use eduroam - UCC Registered Students

Student Wi-Fi

Eduroam is now used to provide the student Wi-Fi Service. Full details on how to access the service, such as the required user name and password, can be found on the Student IT Website.

While Traveling

If you are traveling and wish to use eduroam abroad, find out first if the institution you are visiting uses the service: https://www.eduroam.org/index.php?p=where If so follow the instructions on SIT's Eduroam for traveling UCC Students page.

How to use eduroam - Visitors to UCC

If you are a staff member or student visiting UCC from another educational institution, you may be able to access the UCC Wi-Fi instantly if your home institution is a member of eduroam. To find out if your institution is a member please use the following links. 

For other Irish institutions go to http://www.eduroam.ie/participants.php

For the rest of the world visit here : https://www.eduroam.org/index.php?p=where 

If you are having trouble connecting to eduroam here at UCC please see https://www.eduroam.org/index.php?p=contact

Verify your log on credentials with your home institution and remember to postfix your username with your institutions identity e.g. student_number@myuniversity.edu or firstname.Surname@myuniversity.ac.uk.

You should visit your home institution's eduroam webpage by Googling "your institution + eduroam". 

Trouble Shooting

If you are having trouble connecting to the visited institutions wireless first check their eduroam webpage to verify the details on how to connect. If that still does not work please email eduroam@ucc.ie  or call +353 21 490 2120.

Configure your own device

Windows 7

  • In the start menu type Manage wireless networks and select.
  • Choose Add and Manually create a network profile.
  • Enter the network name as eduroam and choose security type as WPA2-Enterprise.
  • Click Next and Change connection settings.
  • Select the security tab and choose the settings button
  • Untick Validate server certificate.
  • Under Select Authentication method choose Configure.
  • Untick Automatically use my Windows... and click OK.
  • Click OK and OK again
  • Click Advanced settings.
  • Select Specify Authentication mode and select User Authentication.
  • Enter your UCC Staff email address, e.g. jane.doe@ucc.ie, and your Central password.

All other Windows devices (including Windows Phone)

  • Select eduroam from the available Wi-Fi networks in the top right corner.
  • Enter your UCC Staff email address, e.g. jane.doe@ucc.ie, and your Central password.
  • Choose Connect.

All Apple devices

  • Select eduroam from the available Wi-Fi networks in the top right corner.
  • Enter your UCC Staff email address, e.g. jane.doe@ucc.ie, and your Central password.
  • Choose Connect.

Android

  • Go to Wi-Fi settings and select eduroam.
  • Leave EAP method as PEAP .
  • Leave Phase 2 authentication to MSCHAPV2.
  • Set Identity to your UCC Staff email address, e.g. jane.doe@ucc.ie 
  • Leave Anonymous Identity blank.
  • Set password to your Central password.

Kindle

  • Go to the home screen.
  • Select Menu and Turn On Wireless from the list of options.
  • Select Menu and Settings.
  • Select eduroam from the list of Wi-Fi networks.
  • Enter your UCC Staff email address, e.g. jane.doe@ucc.ie, and your Central password.
  • Choose Connect.

IT Services Department

Rm 3.34, 3rd floor, (Main Campus), Science (Kane) Building, College Road , T12 YN60

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