Wi-Fi Internet Access

New eduroam Staff Wi-Fi Service

The eduroam Staff Wi-Fi service is now available to all staff that wish to connect their laptop, tablet, smartphone or other compliant mobile device. All you need to know is your UCC staff email address e.g. jane.doe@ucc.ie and Central password and you can connect easily by following the instructions below.

There is no longer any requirement to register for the service.  You can use the easy-to-follow instructions below or alternatively you can contact the helpdesk ext 2120, to arrange a timeslot to drop your device at the helpdesk to be configured for the wireless.

eduroam

eduroam also allows UCC Staff to have instant Wi-Fi access at other affiliated institutions all over the world see http://www.ucc.ie/en/it/itservicecatalogue/eduroam/ for more details.

If you are an academic visiting UCC and are wondering about WiFi access please follow the link here.

Connecting to eduroam

With the exception of Windows 7, all you need to do to connect is select eduroam from the available Wi-Fi networks, enter your UCC Staff email address and Central password, and choose connect. It is that simple, but if you having trouble see below for further details on how to connect.  

Please be aware of the following:

  • When you change your central account password you will need to re-enter it on your device accessing the Wi-Fi. 
  • If you have multiple @ucc.ie addresses relating to your account then you may need to verify with the helpdesk which email account to use. 
  • The helpdesk can be contacted at helpdesk@ucc.ie or phone +353 21 4902120.
  • It is only individuals own accounts that are intended for access to the eduroam service. Service based or functional mailboxes will not have access to eduroam.
  • If you do not have a Central account you will need to contact the helpdesk to get Central credentials.

Configure your own device

Windows 7

  • In the start menu type Manage wireless networks and select.
  • Choose Add and Manually create a network profile.
  • Enter the network name as eduroam and choose security type as WPA2-Enterprise.
  • Click Next and Change connection settings.
  • Select the security tab and choose the settings button
  • Untick Validate server certificate.
  • Under Select Authentication method choose Configure.
  • Untick Automatically use my Windows... and click OK.
  • Click OK and OK again
  • Click Advanced settings.
  • Select Specify Authentication mode and select User Authentication.
  • Enter your UCC Staff email address, e.g. jane.doe@ucc.ie, and your Central password.

All other Windows devices (including Windows Phone)

  • Select eduroam from the available Wi-Fi networks in the top right corner.
  • Enter your UCC Staff email address, e.g. jane.doe@ucc.ie, and your Central password.
  • Choose Connect.

All Apple devices

  • Select eduroam from the available Wi-Fi networks in the top right corner.
  • Enter your UCC Staff email address, e.g. jane.doe@ucc.ie, and your Central password.
  • Choose Connect.

Android

  • Go to Wi-Fi settings and select eduroam.
  • Leave EAP method as PEAP .
  • Leave Phase 2 authentication to MSCHAPV2.
  • Set Identity to your UCC Staff email address, e.g. jane.doe@ucc.ie 
  • Leave Anonymous Identity blank.
  • Set password to your Central password.

Kindle

  • Go to the home screen.
  • Select Menu and Turn On Wireless from the list of options.
  • Select Menu and Settings.
  • Select eduroam from the list of Wi-Fi networks.
  • Enter your UCC Staff email address, e.g. jane.doe@ucc.ie, and your Central password.
  • Choose Connect.

Terms of Service

You must have a UCC Staff email address to connect to the eduroam Staff Wi-Fi service and it must end in @ucc.ie.  

No email address that is purely functional i.e. not a specific users email address, will be able to connect to the Wi-Fi service. 

All users of the service are subject to the UCC Acceptable Usage Policy (AUP). You must not configure a device that is not your own for the Wi-Fi service as that will be in breach of the acceptable usage policy.

All users of the service are required to keep their Operating Systems fully patched and up to date. 

Wi-Fi access is a complementary service to that provided by the cabled network (UCC LAN) available in all staff offices and, though it does not have the same level of performance, service or reliability, it may be useful for those who spend time away from their office or travel between the different UCC campuses on a regular basis.

N.B. When you change your logon password for your PC and/or email you will then also need to re-enter your credentials on your device to continue using the Wi-Fi Service.  

Wireless Hotspots on Campus

Campus Area

Building

Room

Castlewhite

 Castlewhite Block A

 Ground Floor  

 Castlewhite Block B

 Ground floor  

 Castlewhite Block C

 Ground Floor  

 The Laurels

 First Floor  

East & City

 Copley Street

All Studio Rooms 1.02, 2.15, 3.10

 Granary

Mplan Office 1st Floor

 Lancaster Hall

 

 Mercy Hospital

 

Main Campus South

 2 Elderwood

 Second Floor  

 3 Carrigside

 

 Iona

 

 Perrott Avenue

 Ground Floor  

 Silverdale

 Ground Floor  

 Tyrconnell

 

North Mall

 Butler Building

 First Floor  

 Butler Building

 Ground Floor  

 Cooperage

 

 Enterprise Centre

a) Café, Ground Floor
b) Plant Science, 1st Floor Room 1.10

 St. Vincents

 Basement   

 St. Vincents

 First floor  

 St. Vincents

 Ground Floor  

Main Campus Central

 Civ Eng

 Ground Floor  

 Elec Eng

 

 Kane Building

 Chemistry: 2nd and 4th Floor

 Kane Building

 Kane IT Centre, 3rd Floor

 Kane Building

 Kampus Kitchen Cafe

 Kane Building

 Ground floor  

 Restaurants

 Main Rest  

 Restaurants

 Mini Rest  

 The Quad

 Council Room  

 The Quad

 East Wing, Ground Floor  

 The Quad

 North Wing Conference Room  

 The Quad

 Tower Rooms 1&2  

 The Quad

 West Wing  

 West Lodge

 

 Windle Building

 

Main Campus West

 Biosciences

 First Floor  

 Biosciences

 Fourth Floor  

 Biosciences

 Ground Floor  

 Biosciences

 Second Floor  

 Biosciences

 Third Floor  

 Biosciences       Extension

 

 Cavanagh Building

 Canteen  

 Food Science

 Block E Level 3  and 4

 Food Science

 Block E level 1  

 Lee House

 First Floor  

 Lee House

 Ground Floor  

 Lee House

 Second Floor  

 Lee House West

 First Floor  

 Lee House West

 Ground Floor  

 Lee House West

 Second Floor  

WGB

 WGB

 First Floor  

 WGB

 Ground Floor  

 WGB

 Second Floor  

 WGB

 Third Floor  

 WGB

 fourth floor  

Western Road

 Bloomfield Terrace

 Ground Floor  

 Brighton Villas

 Ground Floor  

West & South

 Brookfield

a) Library
b) Restaurant
c) Nursing Room 1.02
d) Medicine Room G.11 & 2.33

 CUH

Medical Library

 CUMH

 Fifth Floor  

 ERI

a) Meeting Room
b) Open Plan Offices, 1st Floor

 Mardyke Arena

 First Floor  

 Mardyke Arena

 Ground Floor  

 Mardyke Arena

 Second Floor  

 Sheraton Court

 

 University Hall

 Block A  

 University Hall

 Block B  

 University Hall

 Block C  

 University Hall

 Block D  

Main Campus Central

 Kane Building

 2nd floor (Physics)  

 Kane Building

 4th floor (ITS)  

Main Campus East

 Ashford

 

 Crossleigh

 

 Fernhurst

 

 Gate Lodge

 

 Glucksman

Café

 Lee Holme

 

 ORB

a) Open Areas, Block B
b) Ground Floor Café

 Safari

 

 St. Kildas

 

 Student Centre

a) Café and Atrium
b) Devere Hall

 Students Union

54, College Road: Ground and 1st Floor

Main Campus Library

 Boole Library

 Boole Concourse  

 Boole Library

 Boole1  

 Boole Library

 Boole2  

 Boole Library

 Boole3  

 Boole Library

 Boole4  

 Boole Library

 Boole6  

 Boole Library

 PG Library Basement  

 Boole Library

 Q+1  

 Boole Library

 Q+2  

 Boole Library

 Q+3  

 

Essential Network Information

These are the exact details are needed to connect to the UCC wireless network.

Network Name (SSID) eduroam
Username Your UCC Staff email address
Password Your UCC Staff email password
Authentication Type WPA2 Enterprise with AES Encryption
EAP Type PEAP/MS-CHAPv2
Certificate address ebro.ucc.ie (optional)
Proxy Auto Config(PAC)

No proxy settings required

IP Address Automatically assigned by DHCP

Important Information

After entering your credentials correctly, they should remain cached, and should not need to be re-entered until your email password expires. When this happens you will be prompted to enter your new password. You can get your password reset at the Staff IT helpdesk.

Ports available

When using the wireless as well as web browsing, you will also be able to use SSH, POP, IMAP and most VPN clients. A more detailed list is shown below.

  • Domain Name Service: UDP/53 egress only; TCP/53 egress only
  • IPv6 Tunnel Broker service: IP protocol 41 ingress and egress Cisco IPSec VPN over TCP: TCP/10000 egress only
  • IMAP3: TCP/220 egress only
  • Passive (S)FTP: TCP/21 egress only
  • RDP: TCP/3389 egress only
  • TCP Ports : http: 80, https: 443, proxy: 8080/3128, SSH: 22, IMAP: 143, IMAPS: 993, POP: 110, POPS: 995, SMTP: 465/587
  • PPTP : tcp port: 1723, ip protocol: 47
  • L2TP : udp port: 500/1701/4500, ip protocol: 51
  • OpenVPN : udp port: 1194, tcp port: 1194

Wi-Fi Internet Access

Summary: The eduroam Wi-Fi Service is available for UCC staff who wish to connect their laptop,tablet, smartphone or other compliant portable computer device to the Internet while on campus. The staff member can connect with their UCC Staff email address and password

Primary users of this service: Staff, Researchers

Who to contact to use this service: E: helpdesk@ucc.ie | T: +353 (0)21 490 2120 | IT Services |

Contact to discuss this service: Arthur Shinnick | E: eduroam@ucc.ie |

Strategic Focus: Enabling Infrastructure Services

Service Webpage

IT Services Department

Rm 3.34, 3rd floor, (Main Campus), Science (Kane) Building, College Road , T12 YN60

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