- Staff IT Service Desk
- IT Training
- IT Service Catalogue
- IT Security
- Infrastructure and Security Standards
- Online services
- Storage Options
- Return to Work on Campus
- Teaching or Working Remotely
- Student IT Services
- IT Services Newsletter
- History of Computing in UCC
- IT Vacancies
- Open Days
Summary: IT Services maintain the infrastructure required for the UCC internet.
Primary users of this service: Staff, Researchers
Who to contact to use this service: E: firstname.lastname@example.org | T: +353 (0)21 490 2120 | IT Services |
Contact to discuss this service: Denis O'Sullivan/Liam Cotter | E: email@example.com |
Strategic Focus: Enabling Infrastructure Services
Wall point activation process
Contact the Staff IT Helpdesk on extenstion 2120 or firstname.lastname@example.org. You will need to provide the follow information:
- Wall point number - usually located on the wall point its self
- Ethernet Address of the PC
- IP Address of the PC
- The exact location of the wall point
A call will be logged and the wall point activated in due course. Please allow 2 days for requests to be processed.
New network wall-box/cabling request
Email email@example.com with details.
For the installation of new outlets, ITS staff will visit the location to perform a pre-installation survey. This is to ensure that the requested outlets will meet the desired requirements at the lowest cost. There are no charges for these surveys.
All outlet installations or relocations are carried out by the cabling contractors. There may be some disruption while the work is carried out.
Any additions or amendments to the network at UCC incur a charge.