In This Section
- Home
- About
- Support
- DMIS – User Manual - 2019
- DMIS – How to View DSS Information
- DMIS - Virtual App
- Support & Login
- Getting Started
- Overview
- Maintain Department Preferences
- Setting up Module Structure
- Module Structure – Mark X Weight
- Virtual App DMIS Mark Entering/Import
- Entering Placement Judgements
- Recording Student Absences
- Recording Students who FAIL a SPECIAL REQUIREMENT
- Break code on a module
- Upload Module Marks to ITS
- Virtual App Report Download
- Common Support Queries
- Support & Login
- ITS
- Reporting Services
- DMIS Login on Virtual App
- Student Headcount Summary
- Contact
- ITS Upgrade v4.1 - Feb 2023
- Reporting Services
Common Support Queries
Users of DMIS on the UCC Virtual App may experience problems with locating files / reports that they have downloaded from DMIS.
Root Cause of Error:
The UCC Desktop PC and the UCC Virtual App have Separate File Locations. Despite being able to navigate to your PC file directories and download a Report from DMIS on the Virtual App, the Report File may not be available on your PC.
Solution:
Microsoft Office 365 – OneDrive – Provides DMIS users on Virtual App (Citrix) with a Common Drive Location where files can be download from DMIS.
Academic Systems Administration Office
Contact us
2nd Floor, West Wing, Main Quadrangle, University College Cork (UCC), Western Road, Cork