Appointments
Appointments
UCC Student Health Service appointments.
UCC Student Health operates to supplement the care provided by other services in the community, to support your student journey
We provide appointments for a range of services which you can check out on our Services webpage.
Students are reminded that they should register with a local GP to access GP services and that UCC Student Health does not function as a GP or urgent care service.
See below as well as our Urgent Care webpage for other options available.
For all appointment requests call us on (021) 4902311 to arrange a consultation.
Tell the receptionist if you prefer a telephone consultation, video consultation, or an in-person consultation
If an on-site face to face consultation is required you will be given a time to attend the centre.
What do I do if I don't have a GP or there are no Student Health Appointments?
Insurance Cover or Private-Payment Options for Minor Illness, Minor injury, Walk-in GP services.
There are a range of options open to students when you are unable to, or would prefer not to obtain an appointment with us, and you do not have access to a/your GP service
There are private fee-charging primary care services in the Cork City and surrounding region.
The details of locations, opening hours, and services offered in these private providers are available online.
Cancellation and No-Shows
Student Health Department Mental Health Professionals Brighton Villas 1 (BV1)
Appointment Cancellation and Non-attendance.
Our Policy and our Approach
There is a very significant demand for appointments for the mental health team professionals in BV1, especially the Psychiatrist, Mental Health Nurses and OT. We want to reduce the number of missed appointments.
Work with us to make best use of these resources and this expert professional time.
This is how we manage cancellations and no-shows. You can help.
Cancellation/Rescheduling:
Cancel at least 24 hours in advance if you cannot attend an appointment.
We can then reallocate that appointment to another student.
We will work with you to reschedule your appointment for a later date.
Two or more cancellations , for whatever reasons, results in you being discharged from follow-up by the professionals in Brighton Villas. You will need to make an appointment with the Student Health Doctor in The Crow’s Nest if you wish to be considered for re-referral to Brighton Villas 1.
How to Cancel: Please phone 021 4902289
No-shows : If you have failed to attend without prior cancellation (no-show) on one occasion you will be discharged from follow-up by the professionals in BV1. You will not be re-scheduled by BV1 in these instances. You will need to make an appointment with the Student Health Doctor in The Crow’s Nest if you wish to be considered for a new/re-referral.
Lateness: To get the most from your session, please arrive 5 minutes before your appointment is due to start. We can then start and finish on time. If you arrive more than 15 minutes late we may be unable to see you and the appointment will then be recorded as a no-show.
Summary:
Cancel at least 24 hours in advance T; 4902289,
Cancel x 2, OR 1 No-Show; discharged. See the Dr in Crow’s Nest for follow up.
Student Health Centre at the Crow's Nest - Carrigrohane Road Entrance T12 HXW4
Summer Services.
Over the Summer, out of semester time, the staffing levels in the Student Health Department are considerably reduced.
When available, Doctor and Nurse appointments will be released in a 60- 90 minute slot, morning and afternoon commencing June 23rd 2025
To check availability, telephone 4902311. An answering machine message or our receptionist on duty will advise as to the next available session or appointment.
For all appointment requests tell the receptionist if you prefer a telephone consultation or an in-person consultation
If an on-site face to face consultation is required you will be given a time to attend the centre.
The operating hours of the telephone service are 9:15 - 4:45 pm, with lines closed over lunchtime 1:00 -2:10 pm.
When the centre is closed, evenings weekends etc.
Outside our operating hours a recorded message on 021 4902311 will advise you of out of hours service contact numbers.
FOR A LIST OF THE OUT-OF-HOURS CENTRES IN YOUR AREA/COUNTY USE THE SEARCH TOOL AT
https://www.hse.ie/eng/services/maps/
Our Mental Health team continue to operate but with reduced availability of Psychiatry service over the summer months.
Our Physiotherapy service is closed for the summer. Please check the Mardyke clinic for physiotherapy services
Summer Consulting Hours: 10:00 - 11:15: 14:30 - 15:45