You Said and We are Doing Together

UCC is entering a period of significant change, the Academic Strategy envisages a restoration and building of connections to provide curricular coherence and to enhance the student and staff experience.

Student Survey.ie is a powerful tool for supporting enhancement of the experience of students and staff in higher education. The feedback that you provide is integral in order to improve the quality of services that UCC provides on your student journey.

Things that we learned from your feedback:

2020

You said that you would like for lectures to become more interactive and utilise the technology available

A combination of pre-recorded lecture/workshop content using lecture capture software broken up into multiple smaller segments with Live Q&A discussions and individual/group activities, coupled with zoom recordings, google classroom and audio recordings are just some of the formats being utilised this year.

You said that you would like more targeted feedback putting an emphasis on the ways in which you could improve.

Feedback approaches across Schools and Departments was highlighted as varying substantially, with some detailed and enthusiastic and others less engaged.  Developing a better and clearer feedback system in conjunction with examination feedback sessions will be encouraged.

You said you would like fewer written examinations and more emphasis on continuous assessment

We have greatly increased the diversity of our assessments this year with the introduction of online quiz style and laboratory simulation style assessments via our virtual learning environment Canvas.  The establishment of the Exams Business Continuity group will provide oversight and a forum for resolution of any exam related activities. 

You said that you wanted more contact with employers and opportunities for work placement

Our work placement managers provide invaluable support to placement students (remote and on-site).  The team is currently engaged in an employer recruitment campaign for the forthcoming academic year and has also developed a suite of online workshops to support student employability development pre-placement. 

You asked for the addition of more group/collaboration spaces.

The Global Lounge in the Hub building is an informal learning space with flexible comfortable café-style seating layout in an open area. It is a creative learning and study space for group and individual work.  Also, the Maker Space on the ground floor provides a unique space for people to relax & work together in a dynamic environment.  You can also check the new UCC occupancy dashboard (https://viewpoint.ucc.ie/) at any time to make sure a space is available!

2019

You've told us that you really like attending tutorials, with 76% reporting that they were 'very confident' or 'confident'.

Respondents liked when their tutorials were in a structured environment where they can discuss emerging issues, solve problems and to learn new strategies and techniques from instructors and peers. Overall, this tells us that the students are satisfied with the assistance that they receive. 

You've told us that you very pleased with the teaching and non-teaching facilities available to you on campus.

Respondents expressed satisfaction with a variety of academic and general facilities and services, such as library and athletic facilities, academic advising and university residences, as well as specific IT services provided by the institution.

You rated your campus experience within the institution as very good

In particular, student support services are seen as a positive investment, which is significant given the sector focus on student wellbeing support.

You rated our Academic teaching staff highly

They were described as being knowledgeable, enthusiastic and their expertise within their field of study was apparent. Respondents agreed that staff were in general, easy to reach when needed and provided them with information and tools to encourage learning.

 

2018

You said detailed feedback, including exam feedback, helps you make progress academically.

As part of the Connected Curriculum, assessment practices will be aligned with learning outcomes.

High quality academic support and online resources are important to you, particularly when making study choices

Together with our very well received tutorial sessions run across all disciplines, a new Virtual Learning Environment (VLE) will be implemented in the coming months, just in time for the next Academic Year.

You said that you would like us to offer more online learning opportunities.

UCC is committed to ensure flexibility in the delivery of our programmes, to strengthen the provision of online programmes and enhance access to lifelong learning and greater CPD opportunities.

You said you would like us to focus more on ‘personal development’ and 'employability' and the ways in which a UCC degree allows you to apply what you have learnt in a real world context.

The newly launched UCC Academic Strategy is committed to supporting the development of graduate attributes which are considered important and seen as vital to employers as you embark on your career.

You would like UCC to provide an even friendlier and sociable environment community of students and staff.

A place where learning is social; the hub building will provide “rich opportunities for formal and informal learning creating a 21st century university experience and engaging students and staff in a unique educational and student experience”  Coupled with our investment in a new digital hub, our students will be able to access and engage with our services anytime, anywhere.

You’ve told us that support and access to wellbeing training throughout your time at university really matters.

This year we have increased the range of mental health services available and developed initiatives to increase resilience and reduce feelings of isolation. The Student first responder and bystander intervention programmes have been successfully rolled out to the local community.  This adds to the wide range of support services there for you when you need them.

University Student Surveys Board

Office of Academic Affairs & Governance ,

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