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Patient Information
New Patient Information
Please find below our Patient Information Leaflet to view or download.
Access to clinical services for new patients may take place in the following ways:
- Direct referral by a Dentist, General Practitioner or a Consultant to a named Consultant in the Cork University Dental School & Hospital. Please note you will have to pay in full for any treatment received.
- Referral by a Principal Dental Surgeon, HSE South (for full medical card holders in HSE South) to a named Consultant in Cork University Dental School and Hospital. HSE South Catchment Area
- Walk in attendance at our Emergency Clinic. Please note you will have to pay in full for any treatment received.
- For Oral Health and Development Clinics, specific arrangements are in place with the HSE under Service Level Agreements.
On receipt of a referral, you will be placed on waiting list and will be contacted regarding an appointment.
At your first appointment, you are first seen by a qualified dentist who provides you with an assessment of your dental needs.
Should you be suitable for treatment by one of our students, an appointment will be scheduled. There is a waiting list for some procedures and you will be informed of its duration at your assessment visit. Not all patients are suitable for treatment by an undergraduate student.
Your dental care provided by a dental student will take longer than would be the case in general practice. This will include longer treatment times and more appointment dates.
Patient Charter
Patient CharterPatient Information Leaflets
We would be delighted if you would complete our Patient Feedback Form which will help us improve our service to all patients.
Patient Information Leaflets
These forms can be viewed online, downloaded or printed.
Crowns
Dental Fillings in Children's Teeth
Dry Mouth (161kB)
Eating Disorders & Oral Health Patient Information
Instructions for after Surgery Procedures
Local Anaesthesia Paediatrics
Onlay Bone Grafting and Implants
A cinnamon and benzoate free diet for orofacial granulomatosis
Wisdom Teeth (144kB)
Location & Directions
Click here for directions to the Dental School and Hospital
Medical Card Holders (Full)
Please note that Cork University Dental School and Hospital is not part of the HSE and does not operate under the DTSS.
Medical Card holders from HSE South who are referred by a HSE Principal Dental Surgeon are proved with the treatments for which they are referred.
Medical Card holders from outside HSE South must have a letter from a HSE Principal Dental Surgeon confirming that the cost of their treatment will be covered by the HSE.
If a letter from the HSE Principal Dental Surgeon is not provided, a check up fee of €30 plus the cost of any treatment must be paid in full and is non-refundable.
All HSE referrals must be in writing and be received in advance of any treatment being provided.
Debt Collection
The Cork University Dental School and Hospital engages the services of a Debt Collector to recover outstanding debts.
Treatments Offered & Fees
The Dental School & Hospital is a teaching hospital which provides care by both its student dentists, student hygienists as well as by specialist staff. Students provide the best possible dental care under supervision.
The cost of dental care provided by students is significantly discounted in consideration of the patients participation in the educational process. Your dental care provided by a dental student will take longer than would be the case in general practice. This will include longer treatment times and more appointment times.
A full list of fees is available from each reception area and staff and students will discuss treatment costs before you proceed. Treatment costs for care provided by a specialist staff member is not discounted. See below for a copy of our price list.
A payment plan is available for patients who would like to spread their payments.
Click the below link to view our price list:
Payment for Treatments
All treatments must be paid for on the day treatments are provided. In cases where treatments will continue over a period of time, treatment costs will be discussed with you and a payment schedule can be organised in accordance with the policy in place. Laboratory work associated with treatment must be paid for in advance. If you have any queries, please ask any of our Reception Staff who will be pleased to help.
We accept the following methods of payment at our Reception Desks:
- Cash
- Cheque/Postal/Money Order (made payable to UCC - Dental Hospital)
- Credit or Laser Card
Debt Collection
The Cork University Dental School and Hospital engages the services of a Debt Collector to recover outstanding debts.
PRSI/Tax Allowances
While PRSI contributions/stamps do not provide cover for treatment in Cork University Dental School and Hospital certain dental treatments do qualify for tax relief. (Please note that this is subject to change by the Revenue Commissioners)
Treatments that currently qualify for tax relief include:
- Orthodontics
- Surgical Removal of impacted wisdom teeth
- Crowns, veneers, bridgework
- Root Canal treatment
- Implants.
Med 2 forms are available on request from any Reception Desk - Link to revenue site www.revenue.ie
Hospital Saturday Fund HSF
Members of the HSF may claim for treatments provided by Cork University Dental School and Hospital (excluding Students treatments). Stamped receipts provided for claim purposes. Please check with HSF re entitlements
VHI - Dental Care
Member of VHI D care may claim for treatments provided by Cork University Dental School and Hospital (excluding student treatments). Stamped receipts provided for claim purposes.
Clinic Times
Dental Emergencies
A walk-in Emergency clinic is available Monday - Friday. It is advised to arrive between 8:30am - 9:00am. It is a walk in clinic with no appointment necessary and patients are seen on a first come first served basis.
A triage system is in place to prioritise patients according to complexity of treatment need, and it is possible you may be asked to return the following day depending on the level of demand on a given day.
We wish to advise of the following:
- While every effort is made to avoid delays, during busy periods there may be a long waiting time to be seen.
- Due to time constraints and/or the complexity of the presenting complaint, it is not always possible to start or complete treatment in the emergency clinic. In these circumstances, an appropriate referral or follow up appointment will be arranged.
For further information please phone 021 490 1100.
Charges apply for all treatments. Price List Jan 2015
For emergencies after 17:30 hrs, please contact the Accident and Emergency Department, Cork University Hospital at 021 4546400. This service runs from 17:30 – 09:00 hrs Monday to Friday and on a 24 hour basis at week-ends and bank holidays.
Parking Information
On-site parking is available in the pay car park directly in front of the main door to Cork University Hospital.
To enter this car park drive through the main gateway from the main road and take a left turn. Continue straight uphill and the car park entrance is on the right.
Access for Disabled Drivers
Car parking for disabled drivers is available in front of the main door to the Dental Hospital. There are two spaces reserved here and they may be accessed by approaching the entrance barrier in front of the Dental Hospital and pressing the button on the intercom system. The operator will then raise the barrier.
There is also a car park for disabled drivers at the side of the Dental School & Hospital near the main entrance to the main Cork University Hospital building. Drivers parking here can access the Dental School & Hospital by using the ramp at the side of the building.
Contacts & Scheduling a Visit
You may contact the Cork University Dental School & Hospital in a number of ways.
Telephone: 021 490 1100
Fax: 021 4545539
E-mail: dental@ucc.ie
Or write to us at:
Cork University Dental School & HospitalWilton
CorkT12 E8YV
Patient Feedback
We would like to hear your feedback of your experience at the Dental School and Hospital. Please see below a patient feedback form which can be downloaded.
Please post the form to
Ms Siobhan Lynch
Dental School & Hospital Manager
University Dental School & Hospital
Wilton
Cork