Supports
University Services
Student Counselling and Development (SCD)
SCD is a free confidential service to all registered students. They provide individual counselling to students with emotional, psychological, academic or personal development needs.
Please note sessions are by appointment only with limited drop-in availability in an emergency.
Please note that due to Covid-19 restrictions, the UCC Student Counselling service is working remotely. One-to-one telephone counselling appointments are available to students. To arrange a telephone appointment, please email counselling@ucc.ie
Opening Hours: 9.30am - 1pm (except between 10.30am and 11.00am) and 2.15pm - 4.15pm.
Email: counselling@ucc.ie
Phone: 021 490 3565
Location: Ardpatrick House, College Road
UCC Campus Security
The aim of the service is to ensure a safe friendly environment for all persons using the UCC campus and in conjunction with Department Heads, the protection of university Property. In the event that you feel uneasy or threatened by an occurrence on campus, or if you witness any incident, please do not hesitate to contact the Emergency Number: 021 490 3111.
Opening Hours: 24 hour service
Phone: 021 490 2266
Emergency Phone: 021 490 3111
UCC Campus Watch
University College Cork is committed to creating a safe and secure environment for UCC students and to foster a positive relationship between our students and the wider community. Campus Watch will respond to formal complaints from students, member of the community and other stakeholders, in relation alleged breaches of the UCC Standards of Conduct.
If you feel that a UCC student, or students, have breached any of these standards of conduct, please fill out the Campus Watch Complaint Form below and return to the Campus Watch Office.
Email: campuswatch@ucc.ie
Phone: 021 490 2103
Emergency Phone: 087 192 8619
UCC Niteline
Niteline is a telephone listening service for students in UCC. Niteline is a free phone, non- judgemental, non-directive and confidential telephone listening service. It is run by trained UCC students for UCC students who need somebody to talk to.
Opening Hours: Mon - Thurs 9pm to 1am
Phone: 1800 32 32 42
UCC Student Health Department
Opening Hours: 9.15am to 12.15pm and 2.15pm - 4.15pm
Phone: 021 4902311
The Student Health Department is not operating a walk-in service during COVID. For all appointment requests call us on 021 490 2311 to arrange a consultation. Many problems can be managed following a telephone consultation. Some problems may require a video-consultation using Microsoft Teams. If an on-site face to face consultation is required you will be given a time to attend the centre.
Local support services
Angelsea Street Garda Station
Cork city, 24 hour service Phone: 021 431 3031
Bridewell Garda Station
Cork city, 24 hour service Phone: 021 454 1012
Cork Sexual Violence Centre
The Sexual Violence Centre is involved in a range of activities. Its most important work is the direct provision of services to the survivors of rape, sexual assault and child sexual abuse. The services are confidential, free of charge, and provided by highly experienced professional staff.
Email: info@sexualviolence.ie
Phone: 021 450 5577
Text: 087 1533393
Helpline Freephone: 1800 496 496
Location: 5 Camden Palace, Cork city
Cork Sexual Assault Treatment Unit (SATU)
They provide specialist care for women and men aged fourteen years and over who have recently been sexually assaulted or raped. The specialist team of SATU staff provide easily accessible, holistic services which address the medical, psychological and emotional needs and appropriate follow up care for victims of sexual crime, in a supportive, sensitive manner.
Opening Hours: 24 hour service South Infirmary Victoria Hospital
Phone: 021 492 6297 Mon-Fri 8.30 -16.30
Phone: 021 492 6100 Out of Hours and Weekends
OSS Cork
The OSS Cork provides services to men and women who have experienced or are currently experiencing domestic violence. It provides a free and confidential service that includes: Information; Support; Referral; Advocacy; and Accompaniment tailored to the needs and requirements of each person who contacts the Centre by walk-in and/or appointment.
Opening Hours (Centre): Mon-Fri 9.00–13.00
Email: advice@osscork.ie
Helpline Freephone: 1800 497 497
Location: 94 South Main Street, Cork city
Mná Feasa Cork
Mná Feasa was set up primarily by women who have themselves survived domestic violence and it is thus a crucial link in women’s challenges to violence. They are a community based project run by trained and experienced staff to help victims of domestic violence.
Opening Hours: Mon-Fri 10.00-16.00
Phone: 021 421 1757
Survivors/Victims of rape, sexual assault and domestic abuse will often want to talk to someone who can provide a specialist service tailored to their needs and circumstances. For that reason there are national and some local organisations who provide support based on specific experience of violence or abuse, as well as on identity characteristics such as gender identity, sexuality or cultural background.
National support services
Crime Victims Helpline
Crime Victims Helpline offers support to all victims of crime in Ireland. Established in 2005, their aim is to support, inform and empower victims of crime and all those impacted by crime.
Opening Hours:
- Monday – 10.00 a.m. to 7.30 p.m.
- Tuesday to Friday – 10.00 a.m. to 5.00 p.m.
- Saturday and Bank Holidays – 2.00 p.m. to 4.00 p.m.
- Sunday – Closed
Freephone: 116 006
Text: 085 1337711
Email: info@crimevictimshelpline.ie
An Garda Síochána
In an emergency, if a crime is happening right now or someone is in immediate danger,
Phone: 999/112
If you are deaf, deafened, hard of hearing or have a speech impairment: Text 112, you need to register your phone on www.112.ie before using this service.
To report an incident of sexual violence or domestic abuse, contact your local Garda Station. For all non-emergency calls to the police call your local Garda Station.
Domestic Violence
Safe Ireland
SAFE Ireland is the National Social Change Agency working on Domestic Violence in Ireland. SAFE Ireland works with frontline domestic violence services across Ireland to provide state of the art and sustainable responses to women and children experiencing domestic violence in our communities.
Phone: 090 647 9090
Email: office@safeireland.ie
Website: www.safeireland.ie
Location: Unit 5 Centre Court, Blyry Business Park, Co. Westmeath
Women’s Aid
The Women’s Aid National Freephone Helpline 1800 341 900 operates 24 hours a day, seven days a week, and provides support and information to callers experiencing abuse from intimate partners.
Phone: 1800 341 900
Email: helpline@womensaid.ie
Website: www.womensaid.ie
LGBT Ireland
LGBT Ireland is a national support service for Lesbian, Gay, Bisexual, and Transgender people and their families and friends. It offers a comprehensive range of services providing support and information on issues relating to sexuality and gender identity. Services include the National LGBT Helpline, Transgender Family Line, Online Chat Service and Peer Support Groups.
Email: info@lgbt.ie
Website: www.lgbt.ie/our-services
NATIONAL LGBT HELPLINE
Phone: 1890 929 539
Opening Hours:
- Monday to Thursday – 6.30pm-10pm
- Friday – 4pm-10pm
- Saturday and Sunday – 4pm-6pm
TRANSGENDER FAMILY SUPPORT LINE
Phone: 01 907 3707
Opening Hours:
- Tuesday – 10am-12pm
- Sunday – 6pm-9pm
ONLINE CHAT SUPPORT
Opening Hours:
- Monday to Thursday – 6.30pm-10pm
- Friday – 4pm-10pm
- Saturday and Sunday – 4pm-6pm
Website: https://lgbt.ie/instant-messaging-support-service/
PEER SUPPORT GROUPS
Available Monthly Online