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University Services

UCC Crisis Text Line

Crisis Text Line available to all Students and Staff to chat anonymously to a trained volunteer 24/7.

SMS: Text "UCC" to 50808

Opening Hours: 24hrs

Student Counselling and Development (SCD)

SCD is a free confidential service to all registered students. They provide individual counselling to students with emotional, psychological, academic or personal development needs.

Please note sessions are by appointment only with limited drop-in availability in an emergency.

Please note that due to Covid-19 restrictions, the UCC Student Counselling service is working remotely. One-to-one telephone counselling appointments are available to students. To arrange a telephone appointment, please email

Opening Hours: 9.30am - 1pm (except between 10.30am and 11.00am) and 2.15pm - 4.15pm.


Phone: 021 490 3565

Location: Ardpatrick House, College Road 

UCC Campus Security

The aim of the service is to ensure a safe friendly environment for all persons using the UCC campus and in conjunction with Department Heads, the protection of university Property. In the event that you feel uneasy or threatened by an occurrence on campus, or if you witness any incident, please do not hesitate to contact the Emergency Number: 021 490 3111.

Opening Hours: 24 hour service

Phone: 021 490 2266

Emergency Phone: 021 490 3111 

UCC Campus Watch

University College Cork is committed to creating a safe and secure environment for UCC students and to foster a positive relationship between our students and the wider community. Campus Watch will respond to formal complaints from students, member of the community and other stakeholders, in relation alleged breaches of the UCC Standards of Conduct.

If you feel that a UCC student, or students, have breached any of these standards of conduct, please fill out the Campus Watch Complaint Form below and return to the Campus Watch Office.

Campus Watch Complaint Form


Phone: 021 490 2103

Emergency Phone: 087 192 8619

UCC Niteline

Niteline is a telephone listening service for students in UCC. Niteline is a free phone, non- judgemental, non-directive and confidential telephone listening service.  It is run by trained UCC students for UCC students who need somebody to talk to.

Opening Hours: Mon - Thurs 9pm to 1am

Phone: 1800 32 32 42

UCC Student Health Department

Opening Hours: 9.15am to 12.15pm and 2.15pm to 4.15pm

Phone: 021 490 2311

The Student Health Department is not operating a walk-in service during COVID. For all appointment requests call us on 021 490 2311 to arrange a consultation. Many problems can be managed following a telephone consultation. Some problems may require a video-consultation using Microsoft Teams. If an on-site face to face consultation is required you will be given a time to attend the centre.

UCC Welfare Officer

The SU Welfare Officer is a member of the Students' Union who helps tackle all non-academic issues affecting student experience and wellbeing, including mental health, accommodation, exam stress, financial stress or sexual health.


Phone: 086 383 6794

Address: Students’ Union, 54 College Road

Student Community Support

Student-led initiative designed to increase student safety in the area surrounding college during times when alcohol consumption and anti-social behaviour are at their highest, namely Fresher’s and R&G Weeks.

Helpline: 083 352 6678

Opening Hours: Sun - Thurs 8pm to 4pm


An inclusive service that offers a space for community, conversation, support, guidance, and enrichment for all students and staff at UCC.

Telephone: 021 490 3849 || 021 490 2103

Opening Hours: Monday - Friday

Address: Chaplaincy, College Road

UCC Employee Assistance Programme

UCC's Employee Assistance Programme (EAP) is provided by SPECTRUM.LIFE.  This is a confidential counselling service, providing support to employees, in addition to their spouse, civil partner or dependant, where the family member can be described as a person over the age of 18 and residing in the family home.

It is available 24/7, 365 days a year covering numerous topics such as; counselling, infertility & pregnancy loss, elder care support, parent coaching, international employee support, legal information, financial information and more.

Freephone: 1800 814 243


SMS: Text “Hi” to 087 369 0010

WhatsApp: Text “Hi” to 087 369 0010



Survivors/Victims of rape, sexual assault and domestic abuse will often want to talk to someone who can provide a specialist service tailored to their needs and circumstances. For that reason there are national and some local organisations who provide support based on specific experience of violence or abuse, as well as on identity characteristics such as gender identity, sexuality or cultural background.

These organisations are listed below.


Local support services

Cork Garda Stations (all open 24/7)

We advise that you ask for the station member who is trained in dealing with reports of sexual harassment and violence, if you are contacting a Garda station to report a case of that nature.

Anglesea Street Garda Station

Divisional Garda Station, which includes Garda Protective Services to investigate specialised crimes such as sexual crime, child abuse, image based abuse and domestic abuse.

Opening Hours: 24 hour service

Phone: 021 431 3031 || 021 452 2000

Address: Anglesea Street, Cork City, T12 K244


Bridewell Garda Station

Closest Garda Station to UCC.

Opening Hours: 24 hour service

Phone: 021 454 1012 || 021 494 3330 

Address: Kyrl's Street, Cork City, T12 HH64


Cork Sexual Violence Centre

The Sexual Violence Centre is involved in a range of activities. Its most important work is the direct provision of services to the survivors of rape, sexual assault and child sexual abuse. The services are confidential, free of charge, and provided by highly experienced professional staff.


Phone: 021 450 5577

Text: 087 153 3393

Helpline Freephone: 1800 496 496

Location: 5 Camden Palace, Cork City 

Cork Sexual Assault Treatment Unit (SATU)

They provide specialist care for women and men aged fourteen years and over who have recently been sexually assaulted or raped. The specialist team of SATU staff provide easily accessible, holistic services which address the medical, psychological and emotional needs and appropriate follow up care for victims of sexual crime, in a supportive, sensitive manner.

Opening Hours: 24 hour service

Phone: 021 492 6297 Mon - Fri 8.30am to 4.30pm

Phone: 021 492 6100 Out of Hours and Weekends 

Location: South Infirmary Victoria Hospital, Cork

Sexual Health Centre

STI advice, support for people living with HIV, one-on-one counselling for people experiencing crisis pregnancy, free rapid HIV testing, condoms and pregnancy tests.

Opening Hours: Mon - Thurs 9am-5.30 pm, Friday 9am-2pm 

Helpline: 021 427 6676

Address: 16 Peters Street, Cork

OSS Cork

The OSS Cork provides services to men and women who have experienced or are currently experiencing domestic violence. It provides a free and confidential service that includes: Information; Support; Referral; Advocacy; and Accompaniment tailored to the needs and requirements of each person who contacts the Centre by walk-in and/or appointment.

Opening Hours (Centre): Mon - Fri 9am to 1pm


Helpline Freephone: 1800 497 497

Location: 94 South Main Street, Cork city 

Mná Feasa Cork

Mná Feasa was set up primarily by women who have themselves survived domestic violence and it is thus a crucial link in women’s challenges to violence. They are a community based project run by trained and experienced staff to help victims of domestic violence.

Opening Hours: Mon-Fri 10am to 4pm

Phone: 021 421 1757


A community resource centre for lesbians and bisexual women and their families in Cork and beyond.

Opening Hours: Tues & Weds 11am to 3pm, Thurs 11am to 8pm, Sat 2pm to 4pm

Telephone: 021 480 8600


Cork Gay Project

Provides information and support to gay men, bisexual men, men who have sex with men (MSM), trans and queer men and their families.

Opening Hours: Mon & Weds 12pm to 3pm and 7pm to 9pm, Thurs 7pm to 9pm, Fri 12pm to 3pm. Closed Tues, Sat and Sun.

Telephone: 021 430 0430 


Address: 4 South Terrace, Cork City, T12 DP46

Pieta House

Pieta House provides a free, therapeutic approach to people who are in suicidal distress and those who engage in self-harm.

Phone: 021 434 1400 (Cork)

Email: (clinical support) || 

Address: Highfield Lawn, Model Farm Road, Bishopstown, Cork


National support services

Rape Crisis Network Ireland 

Rape Crisis Network Ireland (RCNI) is a specialist information and resource centre on rape and all forms of sexual violence.

National 24-hour helpline (freephone): 1800 77 8888 

Text Service (for deaf or hard of hearing): 086-8238443


Rape Crisis Help (run by RCNI)

Rape Crisis Help provides information about the professional support and the choices available to survivors of sexual violence. You can call, email or drop in to a local service for information and support. They also provide a 24hr Helpline.

Helpline: 1800 77 8888 


An Garda Síochána

In an emergency, if a crime is happening right now or someone is in immediate danger,

Phone: 999/112

If you are deaf, deafened, hard of hearing or have a speech impairment: Text 112, you need to register your phone on before using this service.       

To report an incident of sexual violence or domestic abuse, contact your local Garda Station. For all non-emergency calls to the police call your local Garda Station. 

We advise that you ask for the station member who is trained in dealing with reports of sexual harassment and violence, if you are contacting a Garda station to report a case of that nature.

Crime Victims Helpline

Crime Victims Helpline offers support to all victims of crime in Ireland. Established in 2005, their aim is to support, inform and empower victims of crime and all those impacted by crime.

Opening Hours:

  • Monday – 10am to 7.30pm
  • Tuesday to Friday – 10am to 5pm
  • Saturday and Bank Holidays – 2pm to 4pm
  • Sunday – Closed

Freephone: 116 006

Text: 085 133 7711


Safe Ireland

SAFE Ireland is the National Social Change Agency working on Domestic Violence in Ireland. SAFE Ireland works with frontline domestic violence services across Ireland to provide state of the art and sustainable responses to women and children experiencing domestic violence in our communities.

Phone: 090 647 9090



Location: Unit 5 Centre Court, Blyry Business Park, Co. Westmeath 

Women’s Aid

The Women’s Aid National Freephone Helpline 1800 341 900 operates 24 hours a day, seven days a week, and provides support and information to callers experiencing abuse from intimate partners.

Phone: 1800 341 900



Men's Aid

Men’s Aid Ireland is the only dedicated national service supporting men and their families experiencing Domestic Violence including coercive control in Ireland. Our professional and qualified support team have years of experience in supporting men and families experiencing domestic abuse.

Phone: 01 5543811

(Please note that if you require a callback from us our phone number will show up as a private number on your phone)



MOVE Ireland

MOVE – Men Overcoming Violence works in the area of domestic violence, with a primary aim of supporting the safety and wellbeing of women and their children who are experiencing, or have experienced violence/abuse in an intimate relationship.

MOVE does this by facilitating men in a weekly group process that involves them taking responsibility for their violence and changing their attitude and behaviour. MOVE also provides all female partners/ex-partners of the men on the MOVE programmes information, support and safety planning during and after their partners/ex-partners attendance on the programme.

Phone: 065 684 8689 (MOVE Ireland National Office)

Office Opening Hours: Monday to Friday - 9am-5pm

Regional Contact Numbers:

  • MOVE Cork - 086 6044047
  • MOVE Galway, Sligo, Midlands (Athlone) - 085 8748108
  • MOVE Dublin, Meath, Tallaght, Swords - 086 4149591
  • MOVE Limerick/Clare, North Tipperary, Kerry - 086 4149613



One in Four

One in Four professionally supports men and women who have experienced sexual abuse during childhood. Their aim is to reduce the incidence of sexual abuse by intervening in key areas of the cycle of abuse. We do this through psychotherapy, advocacy and prevention services.

Opening Hours: Mon-Fri 9.30am to 5.30pm

Phone: 01 662 4070



Sexual Assault Treatment Units

Location: Nationwide



Securely and confidentially report illegal image sharing, child sexual abuse material, online child exploitation activity.

Phone: 01 294 5280 (9am-4.30pm)



Female Genital Mutilation Service

Girls and women who have undergone female genital mutilation (FGM) can now access free specialised care in the IFPA's Dublin city centre clinic.

Phone: 085 877 1342


Location: Dublin 

LGBT Ireland

LGBT Ireland is a national support service for Lesbian, Gay, Bisexual, and Transgender people and their families and friends. It offers a comprehensive range of services providing support and information on issues relating to sexuality and gender identity. Services include the National LGBT Helpline, Transgender Family Line, Online Chat Service and Peer Support Groups.




Phone: 1890 929 539

Opening Hours:

  • Monday to Thursday – 6.30pm-10pm
  • Friday – 4pm-10pm
  • Saturday and Sunday – 4pm-6pm


Phone: 01 907 3707

Opening Hours:

  • Tuesday – 10am-12pm
  • Sunday – 6pm-9pm


Opening Hours:

  • Monday to Thursday – 6.30pm-10pm
  • Friday – 4pm-10pm
  • Saturday and Sunday – 4pm-6pm



Available Monthly Online



A range of support services that aim to increase the well-being of trans people and their families by providing support, education and advocacy.

Opening Hours: Mon-Fri 10am to 6pm

Phone: 01 873 3575



BeLonG To Youth Services is the national organisation supporting lesbian, gay, bisexual, transgender, and intersex (LGBTI+) young people in Ireland.


Contact Form:

Find a Youth Group:

Phone: 01 670 6223 (this is not a helpline, so if you need to urgently speak with someone, you can find a list of helpful numbers here).

Opening hours: Monday to Friday - 9am to 1pm & 2pm to 5pm is Ireland’s youth information website created by young people, for young people.


Online Chat Service:

Chat Service Hours: Monday to Friday - 4pm to 8pm (excluding bank holidays)