Supports

University Services

Student Counselling and Development (SCD)

SCD is a free confidential service to all registered students. They provide individual counselling to students with emotional, psychological, academic or personal development needs.

Please note sessions are by appointment only with limited drop-in availability in an emergency.

Please note that due to Covid-19 restrictions, the UCC Student Counselling service is working remotely. One-to-one telephone counselling appointments are available to students. To arrange a telephone appointment, please email counselling@ucc.ie

Opening Hours: 9.30am - 1pm (except between 10.30am and 11.00am) and 2.15pm - 4.15pm.

Email: counselling@ucc.ie

Phone: 021 490 3565

Location: Ardpatrick House, College Road

UCC Campus Security

The aim of the service is to ensure a safe friendly environment for all persons using the UCC campus and in conjunction with Department Heads, the protection of university Property. In the event that you feel uneasy or threatened by an occurrence on campus, or if you witness any incident, please do not hesitate to contact the Emergency Number: 021 490 3111.

Opening Hours: 24 hour service

Phone: 021 490 2266

Emergency Phone: 021 490 3111

UCC Campus Watch

University College Cork is committed to creating a safe and secure environment for UCC students and to foster a positive relationship between our students and the wider community. Campus Watch will respond to formal complaints from students, member of the community and other stakeholders, in relation alleged breaches of the UCC Standards of Conduct.

If you feel that a UCC student, or students, have breached any of these standards of conduct, please fill out the Campus Watch Complaint Form below and return to the Campus Watch Office.

Campus Watch Complaint Form

Email: campuswatch@ucc.ie

Phone: 021 490 2103

Emergency Phone: 087 192 8619

UCC Niteline

Niteline is a telephone listening service for students in UCC. Niteline is a free phone, non- judgemental, non-directive and confidential telephone listening service. It is run by trained UCC students for UCC students who need somebody to talk to.

Opening Hours: Mon - Thurs 9pm to 1am

Phone: 1800 32 32 42

UCC Student Health Department

Opening Hours: 9.15am to 12.15pm and 2.15pm - 4.15pm

Phone: 021 4902311

The Student Health Department is not operating a walk-in service during COVID. For all appointment requests call us on 021 490 2311 to arrange a consultation. Many problems can be managed following a telephone consultation. Some problems may require a video-consultation using Microsoft Teams. If an on-site face to face consultation is required you will be given a time to attend the centre.

UCC Employee Assistance Programme

UCC's Employee Assistance Programme (EAP) is provided by SPECTRUM.LIFE. This is a confidential counselling service, providing support to employees, in addition to their spouse, civil partner or dependant, where the family member can be described as a person over the age of 18 and residing in the family home.

It is available 24/7, 365 days a year covering numerous topics such as; counselling, infertility & pregnancy loss, elder care support, parent coaching, international employee support, legal information, financial information and more.

Freephone: 1800 814 243

Email: eap@spectrum.life

SMS: Text “Hi” to 087 3690010

WhatsApp: Text “Hi” to 087 3690010

Website: https://www.ucc.ie/en/hr/eap/

Local support services

Cork Garda Stations (all open 24/7)

We advise that you ask for the station member who is trained in dealing with reports of sexual harassment and violence, if you are contacting a Garda station to report a case of that nature.

Anglesea Street

Phone: 021 452 2000

Website: https://www.garda.ie/en/contact-us/station-directory/anglesea-street.html

Bridewell

Phone: 021 494 3330

Website: https://www.garda.ie/en/contact-us/station-directory/bridewell-cork.html

Togher

Phone: 021 494 7120

Website: https://www.garda.ie/en/contact-us/station-directory/togher.html

Mayfield

Phone: 021 455 8510

Website: https://www.garda.ie/en/contact-us/station-directory/mayfield.html

Cork Sexual Violence Centre

The Sexual Violence Centre is involved in a range of activities. Its most important work is the direct provision of services to the survivors of rape, sexual assault and child sexual abuse. The services are confidential, free of charge, and provided by highly experienced professional staff.

Email: info@sexualviolence.ie

Phone: 021 450 5577

Text: 087 1533393

Helpline Freephone: 1800 496 496

Location: 5 Camden Palace, Cork city

Cork Sexual Assault Treatment Unit (SATU)

They provide specialist care for women and men aged fourteen years and over who have recently been sexually assaulted or raped. The specialist team of SATU staff provide easily accessible, holistic services which address the medical, psychological and emotional needs and appropriate follow up care for victims of sexual crime, in a supportive, sensitive manner.

Opening Hours: 24 hour service South Infirmary Victoria Hospital

Phone: 021 492 6297 Mon-Fri 8.30 -16.30

Phone: 021 492 6100 Out of Hours and Weekends

OSS Cork

The OSS Cork provides services to men and women who have experienced or are currently experiencing domestic violence. It provides a free and confidential service that includes: Information; Support; Referral; Advocacy; and Accompaniment tailored to the needs and requirements of each person who contacts the Centre by walk-in and/or appointment.

Opening Hours (Centre): Mon-Fri 9.00–13.00

Email: advice@osscork.ie

Helpline Freephone: 1800 497 497

Location: 94 South Main Street, Cork city

Mná Feasa Cork

Mná Feasa was set up primarily by women who have themselves survived domestic violence and it is thus a crucial link in women’s challenges to violence. They are a community based project run by trained and experienced staff to help victims of domestic violence.

Opening Hours: Mon-Fri 10.00-16.00

Phone: 021 421 1757

Survivors/Victims of rape, sexual assault and domestic abuse will often want to talk to someone who can provide a specialist service tailored to their needs and circumstances. For that reason there are national and some local organisations who provide support based on specific experience of violence or abuse, as well as on identity characteristics such as gender identity, sexuality or cultural background.

National support services

Crime Victims Helpline

Crime Victims Helpline offers support to all victims of crime in Ireland. Established in 2005, their aim is to support, inform and empower victims of crime and all those impacted by crime.

Opening Hours:

Monday – 10am to 7.30pm
Tuesday to Friday – 10am to 5pm
Saturday and Bank Holidays – 2pm to 4pm
Sunday – Closed

Freephone: 116 006

Text: 085 1337711

Email: info@crimevictimshelpline.ie

An Garda Síochána

In an emergency, if a crime is happening right now or someone is in immediate danger,

Phone: 999/112

If you are deaf, deafened, hard of hearing or have a speech impairment: Text 112, you need to register your phone on www.112.ie before using this service.

To report an incident of sexual violence or domestic abuse, contact your local Garda Station. For all non-emergency calls to the police call your local Garda Station.

We advise that you ask for the station member who is trained in dealing with reports of sexual harassment and violence, if you are contacting a Garda station to report a case of that nature.

Safe Ireland

SAFE Ireland is the National Social Change Agency working on Domestic Violence in Ireland. SAFE Ireland works with frontline domestic violence services across Ireland to provide state of the art and sustainable responses to women and children experiencing domestic violence in our communities.

Phone: 090 647 9090

Email: office@safeireland.ie

Website: www.safeireland.ie

Location: Unit 5 Centre Court, Blyry Business Park, Co. Westmeath

Women’s Aid

The Women’s Aid National Freephone Helpline 1800 341 900 operates 24 hours a day, seven days a week, and provides support and information to callers experiencing abuse from intimate partners.

Phone: 1800 341 900

Email: helpline@womensaid.ie

Website: www.womensaid.ie

Men's Aid

Men’s Aid Ireland is the only dedicated national service supporting men and their families experiencing Domestic Violence including coercive control in Ireland. Our professional and qualified support team have years of experience in supporting men and families experiencing domestic abuse.

Phone: 01 5543811

(Please note that if you require a callback from us our phone number will show up as a private number on your phone)

Email: hello@mensaid.ie

Website: https://www.mensaid.ie/

MOVE Ireland

MOVE – Men Overcoming Violence works in the area of domestic violence, with a primary aim of supporting the safety and wellbeing of women and their children who are experiencing, or have experienced violence/abuse in an intimate relationship.

MOVE does this by facilitating men in a weekly group process that involves them taking responsibility for their violence and changing their attitude and behaviour. MOVE also provides all female partners/ex-partners of the men on the MOVE programmes information, support and safety planning during and after their partners/ex-partners attendance on the programme.

Phone: 065 684 8689 (MOVE Ireland National Office)

Office Opening Hours: Monday to Friday - 9am-5pm

Regional Contact Numbers:

MOVE Cork - 086 6044047
MOVE Galway, Sligo, Midlands (Athlone) - 085 8748108
MOVE Dublin, Meath, Tallaght, Swords - 086 4149591
MOVE Limerick/Clare, North Tipperary, Kerry - 086 4149613

Email: move@moveireland.ie

Website: https://www.moveireland.ie/

LGBT Ireland

LGBT Ireland is a national support service for Lesbian, Gay, Bisexual, and Transgender people and their families and friends. It offers a comprehensive range of services providing support and information on issues relating to sexuality and gender identity. Services include the National LGBT Helpline, Transgender Family Line, Online Chat Service and Peer Support Groups.

Email: info@lgbt.ie

Website: www.lgbt.ie/our-services

NATIONAL LGBT HELPLINE

Phone: 1890 929 539

Opening Hours: