Supports

University Services

Student Counselling and Development (SCD)

SCD is a free confidential service to all registered students. They provide individual counselling to students with emotional, psychological, academic or personal development needs.

Please note sessions are by appointment only with limited drop-in availability in an emergency.

Please note that due to Covid-19 restrictions, the UCC Student Counselling service is working remotely. One-to-one telephone counselling appointments are available to students. To arrange a telephone appointment, please email counselling@ucc.ie

Opening Hours: 9.30am - 1pm (except between 10.30am and 11.00am) and 2.15pm - 4.15pm.

Email: counselling@ucc.ie

Phone: 021 490 3565

Location: Ardpatrick House, College Road 

UCC Campus Security

The aim of the service is to ensure a safe friendly environment for all persons using the UCC campus and in conjunction with Department Heads, the protection of university Property. In the event that you feel uneasy or threatened by an occurrence on campus, or if you witness any incident, please do not hesitate to contact the Emergency Number: 021 490 3111.

Opening Hours: 24 hour service

Phone: 021 490 2266

Emergency Phone: 021 490 3111 

UCC Niteline

Niteline is a telephone listening service for students in UCC. Niteline is a free phone, non- judgemental, non-directive and confidential telephone listening service.  It is run by trained UCC students for UCC students who need somebody to talk to.

Opening Hours: Mon - Thurs 9pm to 1am

Phone: 1800 32 32 42

UCC Student Health Department

Opening Hours: 9.15am to 12.15pm and 2.15pm - 4.15pm

Phone: 021 4902311

The Student Health Department is not operating a walk-in service during COVID. For all appointment requests call us on 021 490 2311 to arrange a consultation. Many problems can be managed following a telephone consultation. Some problems may require a video-consultation using Microsoft Teams. If an on-site face to face consultation is required you will be given a time to attend the centre.

Local support services

Angelsea Street Garda Station 

Cork city, 24 hour service Phone: 021 431 3031

Bridewell Garda Station 

Cork city, 24 hour service Phone: 021 454 1012 

Cork Sexual Violence Centre

The Sexual Violence Centre is involved in a range of activities. Its most important work is the direct provision of services to the survivors of rape, sexual assault and child sexual abuse. The services are confidential, free of charge, and provided by highly experienced professional staff.

Email: info@sexualviolence.ie

Phone: 021 450 5577

Text: 087 1533393

Helpline Freephone: 1800 496 496

Location: 5 Camden Palace, Cork city 

Cork Sexual Assault Treatment Unit (SATU)

They provide specialist care for women and men aged fourteen years and over who have recently been sexually assaulted or raped. The specialist team of SATU staff provide easily accessible, holistic services which address the medical, psychological and emotional needs and appropriate follow up care for victims of sexual crime, in a supportive, sensitive manner.

Opening Hours: 24 hour service South Infirmary Victoria Hospital

Phone: 021 492 6297 Mon-Fri 8.30 -16.30

Phone: 021 492 6100 Out of Hours and Weekends 

OSS Cork

The OSS Cork provides services to men and women who have experienced or are currently experiencing domestic violence. It provides a free and confidential service that includes: Information; Support; Referral; Advocacy; and Accompaniment tailored to the needs and requirements of each person who contacts the Centre by walk-in and/or appointment.

Opening Hours (Centre): Mon-Fri 9.00–13.00

Email: advice@osscork.ie

Helpline Freephone: 1800 497 497

Location: 94 South Main Street, Cork city 

Mná Feasa Cork

Mná Feasa was set up primarily by women who have themselves survived domestic violence and it is thus a crucial link in women’s challenges to violence. They are a community based project run by trained and experienced staff to help victims of domestic violence.

Opening Hours: Mon-Fri 10.00-16.00

Phone: 021 421 1757

Survivors/Victims of rape, sexual assault and domestic abuse will often want to talk to someone who can provide a specialist service tailored to their needs and circumstances. For that reason there are national and some local organisations who provide support based on specific experience of violence or abuse, as well as on identity characteristics such as gender identity, sexuality or cultural background.

National support services

Crime Victims Helpline

Crime Victims Helpline offers support to all victims of crime in Ireland. Established in 2005, their aim is to support, inform and empower victims of crime and all those impacted by crime.

Opening Hours:

  • Monday – 10.00 a.m. to 7.30 p.m.
  • Tuesday to Friday – 10.00 a.m. to 5.00 p.m.
  • Saturday and Bank Holidays – 2.00 p.m. to 4.00 p.m.
  • Sunday – Closed

Freephone: 116 006

Text: 085 1337711

Email: info@crimevictimshelpline.ie 

An Garda Síochána

In an emergency, if a crime is happening right now or someone is in immediate danger,

Phone: 999/112

If you are deaf, deafened, hard of hearing or have a speech impairment: Text 112, you need to register your phone on www.112.ie before using this service.       

To report an incident of sexual violence or domestic abuse, contact your local Garda Station.  For all non-emergency calls to the police call your local Garda Station. 

Domestic Violence

Safe Ireland

SAFE Ireland is the National Social Change Agency working on Domestic Violence in Ireland. SAFE Ireland works with frontline domestic violence services across Ireland to provide state of the art and sustainable responses to women and children experiencing domestic violence in our communities.

Phone: 090 647 9090

Email: office@safeireland.ie

Website: www.safeireland.ie

Location: Unit 5 Centre Court, Blyry Business Park, Co. Westmeath 

Women’s Aid

The Women’s Aid National Freephone Helpline 1800 341 900 operates 24 hours a day, seven days a week, and provides support and information to callers experiencing abuse from intimate partners.

Phone: 1800 341 900

Email: helpline@womensaid.ie

Website: www.womensaid.ie

Bystander Intervention

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