Marie Louise Keane
Service Delivery Manager
Marie Louise Keane is a graduate of UCC holding a BA in Geography and Economics and a MA in European Development. She has 14+ years of Customer and Business Process Management experience working with Clients across a wide range of sectors including the Utility and Public Sector industries both in Ireland and internationally. She has a wealth of experience in the management of client services, operations and commercial development. Marie Louise builds and maintains strong working relationships with Clients based on a collaborative and partnership approach, ensuring open communication and transparency. She is driven by delivering client service excellence.
Marie Louise joined UCC Academy in November 2019 as Service Delivery Manager, focusing on the management of the Conference UCC office, driving business development, client relationship management and service delivery excellence.