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Student Support Services

If you would like to disclose an incident, you can contact the EDI Unit at esvh@ucc.ie or Campus Watch at campuswatch@ucc.ie. Alternatively, you can make an anonymous disclosure through Speak Out.

Crisis Support: If you need urgent help and support, please call: 999 or 112. Alternatively, you can call Samaritans at 116 123 (24-hours a day).

Self-Harm Risk: Please contact Pieta House at 1800 247 247, the Mercy Hospital A&E or Cork University Hospital A&E.

Staff Support Services

You can find a list of campus-based staff support services below.

General Staff Wellbeing & Practical Support
Staff Wellbeing and Development Provides all UCC staff with development opportunities and wellbeing supports.

Phone: 021 490 1814

E-Mail: staffwellbeing@ucc.ie

Advisor: susanomahony@ucc.ie
Staff Support Tree An online visual resource signposting to available supports. Online – 24 hours

Employee Assistance Programme

Provided by Spectrum.Life, the Employee Assistance Service offers confidential counselling to UCC staff and their families.

E-Mail: eap@spectrum.life

Phone: 087 369 0010 or 1800 814 243

 

 

University Support Services

At UCC, we recognise that reaching out for support can be difficult. If you have experienced sexual violence or harassment, or if you are concerned about someone else, you do not have to navigate this alone. There are services available to listen to you, provide information and help you understand the options available to us.


Whether you are seeking emotional support, considering making a disclosure, looking for information about reporting pathways, or supporting a friend or colleague, staff can help you access the support and resources that best meet your needs.

 

You can find a list of campus-based support services below.

Safety, Security & Crime Prevention

Campus Watch

campuswatch@ucc.ie
Campus Watch is a crime prevention and community safety programme. It operates as a partnership between An Garda Síochána and local residents.

Opening Hours: varies

Phone: 021 490 3849
Student Community Support Student-led initiative designed to increase student safety in the area surrounding college during times when alcohol consumption and anti-social behaviour are at their highest, namely Freshers and R&G Weeks.

Opening Hours: Sun-Thurs 8pm to 4pm

Phone: 083 352 6678
UCC Campus Security The aim of the service is to ensure a safe, friendly environment for all persons using the UCC campus and, in conjunction with Department Heads, the protection of university property. If you feel uneasy or threatened by an occurrence on campus, or if you witness any incident, please do not hesitate to use the emergency number

Opening Hours: 24 hours

Emergency Phone: 021 490 3111

General: 021 490 2266

 

Mental Health & Emotional Support

UCC Chaplaincy

chaplaincy@ucc.ie 
An inclusive service that offers a space for community, conversation, support, guidance and enrichment for all students and staff at UCC

Opening Hours: Mon-Fri, varies by chaplain

Phone: 021 490 2459
UCC Crisis Text Line The UCC Crisis Text Line is available to all students and staff to chat anonymously to a trained volunteer 24/7.

Opening Hours: 24 hours

Phone: UCC to 50808
UCC Niteline Niteline is a telephone listening service for students in UCC. Niteline is free, non-judgemental, non-directive, and confidential telephone listening service. It is run by trained UCC students for UCC students who need somebody to talk to.

Opening Hours: Mon-Thurs, 9pm to 1am

Phone: 1800 32 32 42

Student Counselling and Development (SCD)

counselling@ucc.ie
SCD is a free, confidential service to all registered students. They provide individual counselling to students with emotional, psychological, academic or personal development needs.

Opening Hours: 9:30am-1pm (except between 10:30am and 11am) and 2:15pm-4:15pm

Phone: 021 490 3565

 

Physical & Sexual Health Services
UCC Student Health Department Provides a range of services including, but not limited to: primary care, contraception, cervical smear screening, consultant psychiatrist, STI screening diagnosis and treatment, travel vaccinations, antenatal care, physiotherapy service, hospital referral and injury assessment.

Opening Hours: 9:15am-12:15pm and 2:15pm-4:15pm

Phone: 021 490 2311

 

General Student Wellbeing & Practical Support
UCC Proud Ally Student Network The Proud Ally Student Network aims to educate and empower everyone to harness core attributes and values to become effective and proud allies to the LGBTQ+ community.

Opening Hours: Varies

Phone: 021 490 3127 (for Graduate Attributes Programme, ask about the Proud Ally Student Network)

UCC Student Union Welfare Officer

welfare@uccsu.ie
The SU Welfare Officer is a member of the Student’s Union who helps tackle all non-academic issues affecting student experience and wellbeing, including mental health, accommodation, exam stress, financial stress or sexual health.

Opening Hours: Varies

Phone: 086 383 6794
Student Support Tree An online visual resource signposting to available supports. Online – 24 hours
UCC Peer Support Provides a confidential, student-to-student support designed to promote wellbeing, connection and belonging.

Opening Hours: Varies

Phone: 021 490 4863
Speak Out Online Anonymous Reporting Tool Offers a possibility to anonymously report harmful behaviours such as bullying, harassment, sexual harassment and sexual violence. A list of supports is also provided. Online – 24 hours

Equality, Diversity and Inclusion Office

edioffice@ucc.ie
The EDI Office provides confidential guidance on EDI-related matters, such as race/ethnicity-based violence, age, gender, LGBT+, religion-based harmful behaviours and incidents.

Contact via email

 

Local Support Services

Survivors of rape, sexual assault and domestic abuse will often want to talk to someone who can provide a specialist service tailored to their needs and circumstances.

You can find a list of local support services listed below.

Emergency and Garda Services
Anglesea Street Garda Station Divisional Garda Station which includes Garda Protective Services to investigate specialised crimes such as sexual crime, child abuse, image-based abuse and domestic abuse. 

Opening Hours: 24 hours

Bridewell Garda Station Closest Garda Station to UCC

Opening Hours: 24 hours

Phone: 021 454 1012
Cork Sexual Assault Treatment Unit (SATU) Provides specialist care for women and men aged fourteen years and over who have recently been sexually assaulted or raped. The specialist team of SATU staff provide medical, psychological and emotional support and services. The Cork SATU is located in South Infirmary Victoria University Hospital. 

Opening Hours: 24 hours

Phone: 021 492 6297 (Mon-Fri 8:30am-4:30pm)

021 492 6100 (Out of Hours and Weekends)

 

Crisis & Helpline Support
info@sexualviolence.ie

The Sexual Violence Centre is involved in a range of activities.

Its most important work is the direct provision of services to the survivors of rape, sexual assault, child sexual abuse and stalking. The services are confidential, free of charge, and provided by highly experienced professional staff. 

Opening Hours: 9am-5pm Mon-Fri

Freephone: 1800 496 496

Text: 087 153 3393

General: 021 450 5577

OSS Cork

advice@osscork.ie
The OSS Cork provides services to men and women who have experience or are currently experiencing domestic violence. It provides a free and confidential service.

Opening Hours: 9am-1pm Mon- Fri (Centre)

24 hours (Helpline)

Freephone: 1800 497 497 

Pieta House

mary@peita.ie (Clinical Support)

info@pieta.ie 
Pieta House provides a free, therapeutic approach to people who are in suicidal distress and those who engage in self-harm.   

Opening Hours: 24 hours (Helpline)

Phone: 021 434 1400

 

Ongoing Emotional & Advocacy Support
Sexual Health Centre STI advice, support for people living with HIV, one-on-one counselling for people experiencing crisis pregnancy, free rapid HIV testing, condoms and pregnancy tests.

Opening Hours: Mon-Thurs 9am-5:30pm, Friday 9am-2pm

Phone: 021 427 6676

 

Culturally or Identity-Specific Supports

Cork Gay Project

info@gayproject.ie
Provides information and support to gay men, bisexual men, men who have sex with men, trans and queer men and their families. 

Opening Hours: Mon-Weds 12pm-3pm and 7pm-9pm

Thurs 7pm-9pm

Fri 12pm-3pm

Closed Tues, Sat and Sun

Phone: 021 430 0430

LINQ

info@linqireland.ie
Provides information and support to gay men, bisexual men, men who have sex with men, trans and queer men and their families. 

Opening Hours: Tues-Weds 12pm-3pm and 7pm-9pm

Thurs 11am-9pm

Sat 2pm-4pm

Phone: 021 480 8600

Mná Feasa Cork Mná Feasa was set up primarily by women who have themselves survived domestic violence. They are a community-based project run by trained and experienced staff to help victims of domestic violence.

Opening Hours: Mon-Fri 10am-4pm

Phone: 021 421 1757

NASC

reception@nascireland.org
Support for migrants and refugees.  

Opening Hours: Mon-Fri 9am-5:30pm

Phone: 021 427 3594

 

National Support Services

You can find a list of national support services listed below.

Emergency Response & Reporting
An Garda Síochána To report an incident of sexual violence or domestic abuse, contact your local Garda Station. For all non-emergency calls to the police call your local Garda Station. 

Opening Hours: 24 hours

In an emergency, telephone 999/112

If you are deaf, deafened, hard of hearing, or have a speech impairment, text 112. You need to register your phone on www.112.ie before using this service.

 

Sexual Violence Support
Dublin Rape Crisis Centre National 24-hour free and confidential listening and support service for anyone who has been raped, sexually assaulted, sexually harassed or sexually abused at any time in their lives. 

Opening Hours: 24 hours

Phone: 1800 77 8888

Text Service: 086 823 8443

One in Four

info@oneinfour.ie
One in Four supports men and women who have experienced sexual abuse during childhood

Opening Hours: Mon-Fri 9:30am-5:30pm

Phone: 01 662 4070

Rape Crisis Help

info@rcni.ie
Rape Crisis Help provides information about the professional support and the choices available to survivors of sexual violence. You can call, email or drop in to a local service for information and support. They also provide a 24hr Helpline.

Opening Hours: 24 hours

Helpline: 1800 778 888

Rape Crisis Network Ireland

info@rcni.ie

Rape Crisis Network Ireland (RCNI) is a specialist information and resource centre on rape and all forms of sexual violence.

Opening Hours: 24 hours

Phone: 1800 77 88 88
Sexual Assault Treatment Units Nationwide Opening Hours: 24 hours

 

Domestic Abuse Support

Men’s Aid

hello@mensaid.ie
Dedicated support service for male victim-survivors of domestic violence including coercive control.

Opening Hours: Mon-Fri 9am-5pm. Closed Sat and Sun

Phone: 1800 77 88 88 or 01 554 3811

Safe Ireland

office@safeireland.ie
SAFE Ireland is the National Social Change Agency working on domestic violence in Ireland.

Opening Hours: 24 hours

Phone: 1800 77 88 88 or 090 647 9090

Women’s Aid

helpline@womensaid.ie
Provides support and information to callers experiencing abuse form intimate partners.

Opening Hours: 24 hours

Phone: 1800 341 900

 

Online and Image-Based Abuse

Hotline

report@hotline.ie
Securely and confidentially report illegal image sharing, child sexual abuse material, online child exploitation activity.  

Opening Hours: 9am-4:30pm

Phone: 01 294 5280

 

Specialist Equality Grounds-Based Services
Female Genital Mutilation Service Girls and women who have undergone female genital mutilation (FGM) can access free specialised care in the IFPA’s Dublin city centre clinic.

Opening Hours: 9am-5pm Mon-Fri

9am-4pm Sat

Closed Sun

Phone: 085 877 1342
LGBT Ireland National support service for LFBT+ community and their families

Opening Hours: depends upon service

LGBT Helpline: 1890 929 539

Trans Family Support Line: 01 907 3707

TENI

office@teni.ie
A range of support services that aim to increase the wellbeing of trans people and their families by providing support, education and advocacy.

Opening Hours: Mon-Fri 10am-6pm

Phone: 01 873 3575

Age Action Ireland

info@ageaction.ie
Advocacy and support for ageing and older people.

Opening Hours: varies nationwide

Phone: 01 475 6989

AS I Am

support@asiam.ie
Support for people on the autism spectrum and with neurodivergence.

Opening Hours: varies

Phone: 01 445 3203

 

If you can’t find a resource here that suits your needs, please contact the EDI Office at esvh@ucc.ie.

Equality, Diversity & Inclusion Office

An Oifig Comhionnanais, Éagsúlachta agus Ionchuimsithe

Contact us

South Lodge, College Road, University College, Cork, T12 RXA9

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