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Business English

Programme Information

  • Course Name:  Business English
  • Day(s)/time of class: Tuesdays and Thursdays from 18:30-20:30 (Irish Time)
  • Course duration: 24 hours in class + self-study and teacher feedback
  • Course dates: Monday 08 July to Wednesday 14 August 2024 (6 weeks) Course cost:  €300*+
  • Level(s):  B2 - C1

*Returning students receive a loyalty discount.  Please email infolang@ucc.ie for details.

+UCC staff and students should email infolang@ucc.ie to enquire about special offers.

Course Overview:

This course takes a developmental approach to learning and honing language skills in the business world.

The course includes:

  • Simulations and roleplays
  • Writing tasks
  • Authentic listening
  • Field-related reading tasks with assignments
  • Relevant vocabulary
  • Situational language tailored to the context

Learning objectives:

By the end of this course, you will:

  • Have learnt vocabulary related to the topics of sales, meetings and negotiation
  • Have practised listening for comprehension skills in a business context using authentic texts
  • Have practised speaking skills via role plays and presentations
  • Have been given feedback on the accuracy and effectiveness of your speaking skills in terms of content and language in a business setting
  • Have used and referenced authentic source materials and had reading practice (out of class)
  • Have improved your confidence in terms of selling, negotiating and participating in business meetings
  • Have reviewed content

Weekly course plan: (may change slightly depending on class needs)

Week Outline

Week 1:

 

Sales: Learn the English language to aid you in sales skills and with processes and techniques

Week 2:

 

Research your market.  Deliver a sales presentation

Week 3:

 

Setting ground rules for meetings. Setting agenda.  Different roles in a meeting

Skills for online meetings

Week 4:

 

Language of interrupting/clarifying/digressing

Writing minutes effectively

Week 5:

 

Types of negotiation.  Sample negotiations and language focus.  Authentic Listening.  Roleplays.  Elevator pitch

Week 6:

 

Negotiating a raise.  Negotiation gambits.  Softening/Diplomatic language. Questioning techniques.  Win/win negotiations.


Student Feedback/Assessment

Students will receive regular feedback from their teacher(s) on oral skills (content e.g. ability to negotiate well) and language-related issues (persistent errors or pronunciation features).

There will be no formal assessment on this course.

Minimum class numbers:

A minimum number of 4 students will be required for this class to run.  If 4 students do not sign up, you will be offered to transfer to another course (depending on level), postpone to another term, or a refund.

Online class connection requirements:

Microsoft Teams application, a good internet connection and a quiet space where you can speak (headphones/ earphones optional)

Attendance/End of course certificate:

Attendance will be taken in every class.  If you attend 80% of your lessons you will receive an end-of-course certificate.  Please advise the teacher if you know in advance that you will be absent.

How to Apply

Language Centre

Lárionad Teanga

Main Office, G36, O'Rahilly Building, University College Cork, Cork, Ireland

External Accreditation

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