On foot of the Presidents email, all staff have now moved to a remote working scenario, IT Services want to remind staff that they can still get IT Support in this situation.

IT Services is pleased to announce our new self-service password reset tool (SSPR) that will enable you to reset your @ucc.ie password anytime, anywhere and from any device.

 Several GDPR phishing scams have been reported to IT Services and detected in the past few days as scammers capitalise on the last-minute rush by companies to ensure compliance ahead of the May 25, 2018 GDPR deadline. Be wary about any GDPR related email requests – they may be a scam or phishing emails.

As part of our efforts to improve access to staff online services we are
introducing a new application launcher webpage.

UCC Blackboard including Turnitin will be unavailable during a scheduled maintenance period from Saturday, January 6th, 2018 at 22:00 to Sunday 7th at 15:00 (GMT).

As part of UCC's Green Campus, IT Services is dedicated to 'greening' its services. The below infographic demonstrates the many ways in which IT Services has achieved this so far.

Information Security is now a basic requirement for all businesses to ensure continued operation in a globally connected world.  The human element of Information Security is crucial in digital fraud detection.  The aim of this conference is to help grow awareness on the current risks of cyber fraud across the Cork business community. 

In 2016/17 IT Services undertook a review of IT Policies.   Please familiarise yourself with these policies.  You will find a summary of each policy and a direct link to the policy content here: https://www.ucc.ie/en/it-policies/policies/it-policy/#policy  

During the bank holiday weekend, the Wi-Fi network experienced intermittent downtime.

We apologise for any inconvenience this interruption to the service may have caused.

The Wi-Fi network has now been restored.

As you are no doubt aware, UCC has been targeted by a number of Phishing attacks in the recent past.  For this reason, we had to increase the detection thresholds this summer which resulted in some legitimate email being tagged as SPAM.  On Monday 17^th October, we are planning to implement a new solution for SPAM email.

Publish is a new, online tool which allows students to quickly and easily create their own personalised academic timetable.

On November 2, 2015 Google put up a Doodle to celebrate the Bicentenary of George Boole, forefather of the information age. The Doodle linked to the georgeboole.com site that is hosted by UCC.

New user friendly single logon for many UCC IT Services.  You can now use your UCC email address and password to logon to multiple services making it easier to use them.  You can use it for:-

After 18 months, the design migration project has come to an end. Approximately 350 sites have passed through the process.