86 New Computers in the Kane computer labs

86 New Computers in the Kane computer labs

  • 13 Jun 2017

The Kane Computer Labs in rooms 322 and 326 will reopen on Wednesday 14th June.

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Computer Lab Closure

Computer Lab Closure

  • 29 May 2017

Some computer labs will be closed in the Boole Basement and Kane Building

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Protecting UCC from Cyber Crime

Protecting UCC from Cyber Crime

  • 15 May 2017

What has happened? Will it affect UCC? What is IT Services doing? What can you do?

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Up-Date - Services back online

Up-Date - Services back online

  • 08 May 2017

Umail and Blackboard are now back online.

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Monday May 1st Opening Hours

Monday May 1st Opening Hours

  • 28 Apr 2017

Student IT Centres - May 1st Opening Hours.

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Job Opportunities

Job Opportunities

  • 10 Apr 2017

IT Services are currently looking to employ new student staff.

New Student Staff recruitment usually takes place in May for the coming academic year.

 

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Having trouble logging on to Umail, Blackboard etc?

Having trouble logging on to Umail, Blackboard etc?

  • 15 Feb 2017

Some students may see a ‘Forbidden’ message when attempting to log onto Umail, Blackboard, Smartcard, and other services that use Edugate for authentication

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New Self-Service student laptop loaning system is live NOW!

New Self-Service student laptop loaning system is live NOW!

  • 08 Dec 2016

In an exciting new student focused project brought to you by IT Services and the Library in collaboration with Disability Support Service, the Students Union and LAPSAFE. We are delighted to announce that the automated self-check (LAPSAFE) locker system is now up and running on the ground floor of the UCC Library.

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Christmas Opening Times

Christmas Opening Times

  • 06 Dec 2016

Computer labs Christmas opening times

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I.T. Services Open Days 22nd and 23rd November

I.T. Services Open Days 22nd and 23rd November

  • 17 Nov 2016

I.T. Services is delighted to present our Open Days, a two-day series of talks and events taking place on Tuesday 22nd and Wednesday 23rd November in the Boole Library Creative Zone. 

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Notice: Wi-Fi downtime and restoration

Notice: Wi-Fi downtime and restoration

  • 01 Nov 2016

During the bank holiday weekend, the Wi-Fi network experienced intermittent downtime.

We apologise for any inconvenience this interruption to the service may have caused.

The Wi-Fi network has now been restored.

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Refurbishment of Boole Library and Basement

Refurbishment of Boole Library and Basement

  • 30 Sep 2016

Refurbishment of the Boole library and Boole basement computer labs has now been completed.

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UCC Connect App

UCC Connect App

  • 19 Sep 2016

UCC Connect is the official UCC campus mobile app, designed to bring UCC right to you on your smartphone.

Whether you’re a UCC student, faculty, staff member or visitor, UCC Connect will ensure the quickest and easiest access to all things UCC.

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Publish: Personalised Academic Timetables for Students

Publish: Personalised Academic Timetables for Students

  • 25 Aug 2016

Publish is a new, online tool which allows students to quickly and easily create their own personalised academic timetable.

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Update on Central Teaching Rooms

Update on Central Teaching Rooms

  • 13 Jul 2016

AVMS and IT Services, in close partnership with Buildings and Estates, have started a process of upgrading most of the central room teaching facilities in all areas across campus over the next three years. Each teaching area will see new technologies, improved Wi-Fi and better connectivity to provide a better user experience for students and teaching staff.

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Boole Basement computer labs

Boole Basement computer labs

  • 15 Jul 2016

Due to ongoing renovations Computer labs 1 and 2 in the Boole basement will be closed until the 15th August.  Computer labs 3, 4 and 5 will remain open.

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I.T. Infrastructure Investments

I.T. Infrastructure Investments

  • 07 Jul 2016

University College Cork is about to embark on an exciting programme of digital rejuvenation. As part of this programme of work, the University plans a major investment in IT systems and infrastructure in UCC over the next 3 years. 

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**Update** Systems back on line

**Update** Systems back on line

  • 11 Jun 2016

Following an earlier outage all systems are now back online.

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Hardware Failure - Unscheduled System Downtime

Hardware Failure - Unscheduled System Downtime

  • 11 Jun 2016

We currently have a hardware fault this is severly affecting our online services. Parts needed for repair have been delivered, we are currently awaiting the engineer.

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Update Printing now available

Update Printing now available

  • 15 Mar 2016

Open Access lab printing is now available.

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Introducing Pubble Messenger

Introducing Pubble Messenger

  • 25 Feb 2016

From today the static Q&A on the SIT website will be replaced by the Pubble Messenger App.

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MyStudentAdmin – Offline Thursday 12th Feb 4pm to Tuesday 16th at 10am

MyStudentAdmin – Offline Thursday 12th Feb 4pm to Tuesday 16th at 10am

  • 10 Feb 2016

Due to an essential upgrade of our student administration system, MyStudentAdmin will be unavailable between 4pm on Thursday 12th February and 10am on Tuesday 16th February 2016.

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Christmas Opening Times

Christmas Opening Times

  • 15 Dec 2015

The Boole Basement IT Centre will be opened over christmas at the following times:

24th-26th December: Closed
27th-31st December: 9am-6pm
1st January: Closed

 

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Tell Us | We Take Action

Tell Us | We Take Action

  • 09 Nov 2015

Please see link to the Undergraduate Student Experience Survey for completion. We are all ears!  www.ucc.ie/studentsurvey

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UCC Connect App

UCC Connect App

  • 19 Oct 2015

UCC Connect is an app designed to bring UCC right to you on your smartphone. Developed by Granite Digital for the UCC Student's Union, and in conjunction with the Digital Estate Working Group, it is the official UCC campus life application.

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SUSI phishing Email

SUSI phishing Email

  • 14 Sep 2015

Constant vigilance! – Mad-Eye Moody Defence Against the Dart Arts

Phishing emails are going around stating that they are from SUSI - Ireland's student grant system. 

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Wi-Fi Improvements and Student Survey Results

Wi-Fi Improvements and Student Survey Results

  • 10 Sep 2015

2015 has seen several improvements to the Wi-Fi network across UCC, and hundreds of responses to a student survey are informing the Wi-Fi improvement strategy for 2016.

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Wi-Fi Points

Wi-Fi Points

  • 08 Sep 2015

We installed 140+ Wi-Fi access points to help improve Wi-Fi access.  The areas of improvement include, Brookfield, Geography Building, University Hall, Boole Library,

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Office 365 Student Advantage Launch

Office 365 Student Advantage Launch

  • 07 Sep 2015

After 6 months of collaboration between UCC’s IT Services department and Microsoft we are pleased to announce the official launch of Office 365 Student Advantage.

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3rd Party Student IT Offers

3rd Party Student IT Offers

  • 17 Aug 2015

One of the many benefits to being a 3rd level student? The Student Discount!

UCC Student IT (SIT) have detailed information on discounted software, broadband and hardware online here: http://www.ucc.ie/en/sit/offers/

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Block A Student IT Center Closing

Block A Student IT Center Closing

  • 07 Aug 2015

Block A Student IT Centre located on the 4th floor of the Food Science Building will close on Friday 15th August. 

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Download the Student IT Guide 2015 - 2016 Now!

Download the Student IT Guide 2015 - 2016 Now!

  • 05 Aug 2015

Every year IT Services provides the UCC student body wit the latest information on all of the IT Services available to UCC students. Be informed, download the Student IT Guide 2016-2017 (963kB) now. 

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eduroam Wi-Fi Service Update (UPDATED)

eduroam Wi-Fi Service Update (UPDATED)

  • 09 Jul 2015

We are making changes to how we are implementing our Wi-Fi service today, which will not affect most users of the service.

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**Update Issue Resolved** - Umail Login Issue

**Update Issue Resolved** - Umail Login Issue

  • 09 Jul 2015

The earlier issue has now been resolved. You should be able to access services as normal. If you are still experiencing issues please email sit@ucc.ie

 

 

Umail is currently experiencing a login issue, when attempting to login to Umail the following error appears:

"Google Apps - This account cannot be accessed because we could not parse the login request."

We are currently investigating the cause of this issue and working towards a resolution.

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Blackboard - Scheduled Downtime Friday 10th July 2015

Blackboard - Scheduled Downtime Friday 10th July 2015

  • 08 Jul 2015

As part of our annual maintenance, UCC Blackboard will be offline from 19:30 on Friday the 10th of July until approximately 07:30 Saturday morning, July 11th.

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Wi-Fi Update

Wi-Fi Update

  • 11 Jun 2015

We are always working to impove the Wi-Fi service, this summer we have upated the Wi-Fi coverage in University Hall, all rooms now have full coverage.  The geography building has also reacieed extra access points.

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Printing Downtime Tuesday 2nd June

Printing Downtime Tuesday 2nd June

  • 29 May 2015

Student Printing will be unavailable on Tuesday 2nd June between 1-2pm.  This is to facilitate scheduled maintenance.

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Access Portal via Internet Explorer or Safara

Access Portal via Internet Explorer or Safara

  • 24 Nov 2014

A recent update to Chrome is causing issues with portal access. Please access Portal@UCC via IE or Safari. 

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Exclusive UCC Laptop Offer

Exclusive UCC Laptop Offer

  • 30 Oct 2014

The Laptops4Students and Families Programme (www.laptops4students.ie) in partnership with HP Ireland have an exclusive laptop promotion ending Monday December 1st 2014

HP 255 Laptop Computer including HP colour printer/copier/scanner @ €399 inc delivery when using promotion code UCCL4S2014

Order online here: http://www.laptops4students.ie/laptop1.html

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Remember to complete registration! Deadline for change of mind is September 19th

Remember to complete registration! Deadline for change of mind is September 19th

  • 18 Sep 2014

A messgae from Student Records and Exams Office regarding student registration. 

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While you were sleeping...

While you were sleeping...

  • 15 Sep 2014

e.g. enhancements and changes to IT Services that happened over the summer that you might have missed. 

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Student Training

Student Training

  • 12 Sep 2014

Supplementary Student Training Sessions will take place in the Boole Basement Computer Room 5 on Wednesday 1st October to Friday 10th October.  The training sessions will include:

  • Training Course 1- Using your IT Account and Portal
  • Training Course 2 - Word 2013
  • Training Course 3 - Umail

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  • 12.09.2014: Student Training
  • All Buildings on Main Campus Closed - Saturday 18th and Sunday 19th July

    All Buildings on Main Campus Closed - Saturday 18th and Sunday 19th July

    • 18 Jul 2014

    The Student IT Labs will remain closed for the duration of the weekend, re-opening on Monday 20th July.

     

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    Reminder: Changes to Student IT Printing June 9th

    Reminder: Changes to Student IT Printing June 9th

    • 04 Jun 2014

    With the introduction of the Smartcard Service on June 9th there will be changes to how you pay for Student IT Printing and how you release your print jobs in the Student IT Centres and Libraries.  Due to these changes there will be some areas with reduced or no printing service.

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    Changes to Student Printing June 9th 2014

    Changes to Student Printing June 9th 2014

    • 23 May 2014

    With the introduction of the Smartcard Service on June 9th there will be changes to how you pay for Student IT Printing and how you release your print jobs in the Student IT Centres and Libraries.  

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    Opening Hours for Easter

    Opening Hours for Easter

    • 14 Apr 2014

    All Centres will be closed on Good Friday (18th April).

    Boole Basement Student IT Centre will be open 9am-9pm Saturday 19th April - Sunday 27th April.  All other Student IT Centres will be open with their Building opening Hours. 

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    Notice: Planned  Network Maintenance  - Wednesday - 26-03-2014

    Notice: Planned Network Maintenance - Wednesday - 26-03-2014

    • 25 Mar 2014

    There will be a brief loss of Internet connectivity Campus-Wide on Wed 26-03-2014.

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    UPDATE - Boole Basement IT Centre Open

    UPDATE - Boole Basement IT Centre Open

    • 04 Mar 2014

    The Boole Basement IT Centre is open again as normal.

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    Boole Basement IT Centre Closed

    Boole Basement IT Centre Closed

    • 04 Mar 2014

    Due to an unexpected issue the Boole Basement IT Centre is closed until we can resolve this problem.  In the meantime please use our other IT Centres on ther 3rd Floor Kane Building, Block A 4th Floor Food Science Building and Pres Connolly Building.

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    Boole Basement Computer Lab Closure

    Boole Basement Computer Lab Closure

    • 18 Feb 2014

    Due to a burst pipe in the Boole Basement the Boole Basement Student IT Centre was closed on the evening of Monday 17th February.  Boole Computer Rooms 1 and 2 have re-opened on Tuesday 18th February but Computer Rooms 3, 4 and 5 will remain closed for the next week while repair work is carried out. 

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    Retirement of old UCC Students Wi-Fi service

    Retirement of old UCC Students Wi-Fi service

    • 12 Dec 2013

    Our old “UCC Students” Wi-Fi service is being retired. But dont worry it has been replaced with the much more user friendly eduroam Wi-Fi Service.

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    News Update - Student IT Support @ Q Boole Library

    News Update - Student IT Support @ Q Boole Library

    • 08 Oct 2013

    Student IT Support is now available @ Q Boole Library .... Call to us if you need help with Blackboard, Portal, Wi-Fi and much more ...

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    News Update - Now Easier to Connect to Wi-Fi

    News Update - Now Easier to Connect to Wi-Fi

    • 26 Sep 2013

    Registered UCC students will no longer have to queue with their laptops in the Boole Basement in order to get their device connected to the University Wi-Fi. A new set-up using Eduroam has simplified the process. 

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    Need Help Managing your Money?

    Need Help Managing your Money?

    • 10 Sep 2013

    Find helpful hints and tips about manging your money at the Student Budget Website:

    http://www.ucc.ie/en/studentbudget/



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    Easter Opening Times

    Easter Opening Times

    • 21 Mar 2013

    The Boole Basement Student IT Centre will be opening for reduced hours over the Easter break, the opening hours are as follows:

    Friday 29th March: 9am-6pm

    Saturday 30th & Sunday 31st: 9am-9pm

    Monday 1st April: 9am-6pm

    Tuesday 2nd April - Friday 5th April: 9am-9pm

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    Portal@UCC Unavailable

    Portal@UCC Unavailable

    • 25 Feb 2013

    Portal@UCC Unavailable

    Portal@UCC is currently unavaialble, we hope to have it running again soon.  We will update this news item when the issue has been resolved.

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    Changes to how you access your online services

    Changes to how you access your online services

    • 06 Feb 2015

    The student portal, portal@UCC, has been disabled due to recent portal access issues.  However, we have migrated all services offered via portal@UCC to our website http://sit.ucc.ie

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    UCC Connect App Launch

    UCC Connect App Launch

    • 27 Oct 2015

    UCC Connect is an app designed to bring UCC right to you on your smartphone. 

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    Monday May 1st Opening Hours

    Monday May 1st Opening Hours

    • 28 Apr 2017

    Student IT Centres - May 1st Opening Hours.

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