Student Services | University College Cork

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Student Central

Student Central is the initial point of contact for enquiries relating to academic administration, located in the Atrium on the Ground Floor. A hybrid team working tirelessly to deliver a range of high-volume routine service requests relating to a student's academic administration. It is a collaborative service delivery model within the UCC Registry and Fees area, designed to provide an outstanding service to students throughout the student lifecycle.

Student Central provides:

Attendance Letters;
Form Certification / Stamping for SUSI, Social Welfare and more requiring proof of registration details;
IRP Letters; and
J1 Forms

You can contact Student Central at: Study@ucc.ie

Career Services

Career Services empowers UCC students to build the skills, experience and confidence to succeed in a changing world of work. We support students through career development, transversal skills development, employability workshops and events, Work-Integrated Learning and placements, and access to graduate opportunities in Ireland and internationally.

Career Services also leads the university-wide Graduate Attributes Programme and supports student volunteering, providing opportunities for students to develop their capabilities, gain experience and enhance their employability.

Career Services is based on the Second Floor of the Hub, with Work-Integrated Learning and Graduate Attributes Programme teams located on the Ground Floor.

Connect with Career Services on social media for the latest career news, events, placements, part-time jobs and graduate opportunities, and #connect with your career.

You can contact Career Services at: Careers@ucc.ie

DSS

The Disability Support Service (DSS) in UCC provides supports for students who have a disability, specific learning difficulty or who entered UCC through the DARE scheme.

If you did not apply through the DARE scheme but are wondering if you can register with the DSS, please check out www.accesscollege.ie for a list of supported disabilities and relevant documentation required.

The DSS is based on the First Floor of the Hub where you can discover your path to UCC with the help of the Access team: there to answer your questions about entry routes, including HEAR and DARE, Mature Student, and QQI/FET admissions.

First Year Experience Coordinator

The First Year Experience Coordinator is responsible for ensuring that you successfully complete your first year, and that you have the best possible experience.

As you embark on your university journey you may experience challenges along the way that you did not expect. The First Year Experience Coordinator is here to support you whatever the problem may be. Click here to arrange an appointment.

The First Year Experience Coordinator Office is located on the Ground Floor of the Hub.

Mature Students Office

The Mature Students Office supports all mature students in UCC studying full-time undergraduate degrees, as well as those of you considering and contemplating full-time study. They offer a wide range of supports and initiatives specifically designed for mature students.

The Mature Students Office is based on the First Floor of the Hub.

Prospective students aged 23 years or over on 1 January in the year of entry will be considered Mature applicants even if they do not tick the box on their CAO application indicating they are a Mature applicant.

Office of Student Experience

The role of the Office of Student Experience is to facilitate a world class student experience, incorporating high quality teaching, learning and research and a rich and dynamic range of opportunities for students to engage in activities outside the curriculum.

The Office of Student Experience is based on the Ground Floor of the Hub.

You can contact the Office of Student Experience at: directorofstudentexperience@ucc.ie

Quercus Talented Students' Programme

The Quercus Talented Students' Programme supports and promotes excellence in academia, sport, creative and performing arts, active citizenship and innovation/entrepreneurship for both prospective undergraduate/level 8 students and students already registered in UCC.

They are based on the Ground Floor of the Hub.

You can contact Quercus at: mpower@ucc.ie or elaine.omahony@ucc.ie

UCC PLUS+

UCC PLUS⁺ enables students to participate fully in student life and to reach their full potential. UCC PLUS⁺ directly support students who enter UCC from non-traditional backgrounds, including those who enter through the HEAR Scheme.

UCC PLUS⁺ is based on the First Floor of the Hub.

Peer Support

Starting university can feel exciting, challenging and sometimes overwhelming. Peer Support connects first-year and international students with trained student volunteers who understand what the transition is like. We provide a confidential, welcoming space where you can ask questions, share concerns and get support from someone who has been in your shoes.

You will find us on the Ground Floor of the Hub.

You can contact Peer Support at: peersupport@ucc.ie

Student Assistance Fund

The Student Assistance Fund provides financial assistance for full-time higher education students who are experiencing financial difficulties whilst attending college.

The Student Assistance Fund is based on the First Floor of the Hub.

Student Budgetary Advisor

The Student Budgetary Advisor provides "one to one" advice and guidance on managing your money.
They deliver workshops on budgeting for students, and assist students in the completion of their grant, scholarship and Student Assistance Fund applications.

The Student Budgetary Advisor is based on the First Floor of the Hub.

Scholarships Office

University College Cork awards 1,000 scholarships and bursaries annually to domestic and international students, across all areas of study. To find out more about the opportunities available, please visit the Scholarships and Prizes website.

If you have any queries, please email scholarships@ucc.ie

Accommodation and Community Life

The Accommodation and Community Life Office (ACLO) is currently based in South Lodge on UCC’s main campus, behind the Boole Library. During Semester 1 of the 2026/27 academic year, we will move to the Student Hub. We will share further details once the move has been confirmed.

Accommodation

We provide an Accommodation Advisory Service to all UCC students, supporting them before they arrive in Cork and throughout their time at the University. We help students understand the student specific accommodation options available, navigate their search and access trusted information on purpose-built student accommodation, private rentals and owner-occupied homes.

Our team manages UCC StudentPad, works closely with accommodation providers to identify additional bed spaces for students, and shares information on available rooms and referral opportunities. We also offer practical guidance on renting, tenancy rights and responsibilities, deposits, leases and difficulties that may arise during a tenancy. While we do not manage properties or act as a landlord, we can help students understand their options and direct them to the most appropriate service where further support is needed.

Community Life

A key part of our role is supporting positive relationships between students, UCC and the local community. We work closely with residents, community groups and local services, keeping communication open and helping to address concerns that may arise in neighbourhoods around the University. We also run community initiatives that encourage students to get involved locally and to be respectful neighbours.

The Accommodation and Community Life Office manages the initial intake and assessment of complaints made under the UCC Student Rules in relation to student conduct. This includes engaging with the person making formal Campus Watch complaint, gathering the information required and helping to identify the appropriate next steps. Where possible and appropriate, we support early and proportionate resolution, while more serious matters may be referred through the University’s formal procedures.

To find out more about our work and meet the team, visit our About Us page or email: resservices@ucc.ie

The Hub, University College Cork

An Mol, Coláiste na hOllscoile Corcaigh

College Road, Cork, T12YF78

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