Staff IT Service Desk
Staff IT Service Desk
The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests. We strive to deliver customer-focused first level IT support in a professional and timely manner. In cases where further technical support is required, we will escalate your case to the relevant specialist IT Services team for further investigation and resolution.
The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests. We strive to deliver customer-focused first level IT support in a professional and timely manner. In cases where further technical support is required, we will escalate your case to the relevant specialist IT Services team for further investigation and resolution.
Contact us:
Tel: +353 (0)21 490 2120
Email: helpdesk@ucc.ie
Log a Ticket: Staff Services Portal
Address: 3rd Floor, Kane Building
Opening Hours: Mon - Fri 08:30 - 17:00 (Excluding Public Holidays)
You may also want to check out
Staff IT Service Desk
Summary: The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests.
Primary users of this service: Staff, Researchers, Alumni, Retired Staff
Who to contact to use this service: E: helpdesk@ucc.ie | T: +353 (0)21 490 2120 | IT Services |
Contact to discuss this service: Lorraine McLoughlin | E: L.McLoughlin@ucc.ie |
Strategic Focus: Enabling Infrastructure Services