Guest Wi-Fi Internet access

Guest Wi-Fi Internet access

Summary: Visiting UCC? Information on connecting to the guest Wi-Fi and Eduroam

Primary users of this service: Visitors

Who to contact to use this service: E: helpdesk@ucc.ie | T: +353 (0)21 490 2120 | IT Services |

Contact to discuss this service: Arthur Shinnick | E: A.Shinnick@ucc.ie |

Strategic Focus: Enabling Infrastructure Services

Service Webpage

Campus Area

Building

Room

Castlewhite

 Castlewhite Block A

 Ground Floor  

 Castlewhite Block B

 Ground floor  

 Castlewhite Block C

 Ground Floor  

 The Laurels

 First Floor  

East & City

 Copley Street

All Studio Rooms 1.02, 2.15, 3.10

 Granary

Mplan Office 1st Floor

 Lancaster Hall

 

 Mercy Hospital

 

Main Campus South

 2 Elderwood

 Second Floor  

 3 Carrigside

 

 Iona

 

 Perrott Avenue

 Ground Floor  

 Silverdale

 Ground Floor  

 Tyrconnell

 

North Mall

 Butler Building

 First Floor  

 Butler Building

 Ground Floor  

 Cooperage

 

 Enterprise Centre

a) Café, Ground Floor
b) Plant Science, 1st Floor Room 1.10

 St. Vincents

 Basement   

 St. Vincents

 First floor  

 St. Vincents

 Ground Floor  

Main Campus Central

 Civ Eng

 Ground Floor  

 Elec Eng

 

 Kane Building

 Chemistry: 2nd and 4th Floor

 Kane Building

 Kane IT Centre, 3rd Floor

 Kane Building

 Kampus Kitchen Cafe

 Kane Building

 Ground floor  

 Restaurants

 Main Rest  

 Restaurants

 Mini Rest  

 The Quad

 Council Room  

 The Quad

 East Wing, Ground Floor  

 The Quad

 North Wing Conference Room  

 The Quad

 Tower Rooms 1&2  

 The Quad

 West Wing  

 West Lodge

 

 Windle Building

 

Main Campus West

 Biosciences

 First Floor  

 Biosciences

 Fourth Floor  

 Biosciences

 Ground Floor  

 Biosciences

 Second Floor  

 Biosciences

 Third Floor  

 Biosciences       Extension

 

 Cavanagh Building

 Canteen  

 Food Science

 Block E Level 3  and 4

 Food Science

 Block E level 1  

 Lee House

 First Floor  

 Lee House

 Ground Floor  

 Lee House

 Second Floor  

 Lee House West

 First Floor  

 Lee House West

 Ground Floor  

 Lee House West

 Second Floor  

WGB

 WGB

 First Floor  

 WGB

 Ground Floor  

 WGB

 Second Floor  

 WGB

 Third Floor  

 WGB

 fourth floor  

Western Road

 Bloomfield Terrace

 Ground Floor  

 Brighton Villas

 Ground Floor  

West & South

 Brookfield

a) Library
b) Restaurant
c) Nursing Room 1.02
d) Medicine Room G.11 & 2.33

 CUH

Medical Library

 CUMH

 Fifth Floor  

 ERI

a) Meeting Room
b) Open Plan Offices, 1st Floor

 Mardyke Arena

 First Floor  

 Mardyke Arena

 Ground Floor  

 Mardyke Arena

 Second Floor  

 Sheraton Court

 

 University Hall

 Block A  

 University Hall

 Block B  

 University Hall

 Block C  

 University Hall

 Block D  

Main Campus Central

 Kane Building

 2nd floor (Physics)  

 Kane Building

 4th floor (ITS)  

Main Campus East

 Ashford

 

 Crossleigh

 

 Fernhurst

 

 Gate Lodge

 

 Glucksman

Café

 Lee Holme

 

 ORB

a) Open Areas, Block B
b) Ground Floor Café

 Safari

 

 St. Kildas

 

 Student Centre

a) Café and Atrium
b) Devere Hall

 Students Union

54, College Road: Ground and 1st Floor

Main Campus Library

 Boole Library

 Boole Concourse  

 Boole Library

 Boole1  

 Boole Library

 Boole2  

 Boole Library

 Boole3  

 Boole Library

 Boole4  

 Boole Library

 Boole6  

 Boole Library

 PG Library Basement  

 Boole Library

 Q+1  

 Boole Library

 Q+2  

 Boole Library

 Q+3  

 

UCC offers a guest wireless service to provide authorised sponsored guests short term access to the internet for accessing their email and other internet enabled services from their personal laptops, netbooks, smartphones or tablets during their stay in University College Cork. The service is accessible in all areas where the standard eduroam wireless service is available and a list of the hotspots can be found below. 

Requesting access to the Guest Wireless Internet Service.

All guests must be sponsored by a full time UCC staff member who can apply to the UCC IT Services on their behalf. Contact the helpdesk at (021) 490 2120 or email helpdesk@ucc.ie . 

Required Information

You can request access to the Guest Wi-Fi by clicking on the following link and select Wi-Fi web-form: https://servicedesk.ucc.ie  

When requesting guest wireless accounts for individuals or groups the following information is required.

  • Name, email address & phone number of staff member requesting access:
  • Conference/Event name (if available): 
  • Number of users (estimated):
  • Start date:
  • End Date:

Please Note:

  • Granting guest access to the Wireless Internet Service usually takes one working day, however to avoid disappointment please request the required access at the earliest opportunity.
  • The lifetime of the guest account must be specified as part of the request and should be no longer than 3 months.  
  • One account will be given for individuals or groups for durations no longer than 1 month. It can be used by all guests. The staff member requesting access will be responsible for taking account of all guests that avail of the credentials and must retain that information in case there are any issues with breach of UCC's AUP (Acceptable Usage Policy). 
  • For durations longer than a month individual accounts will be created with a maximum of 2 devices being able to connect at any one time. 
  • This service is only intended for use by guests of the University and the existing services for staff should be used by staff members.
  • The guest account (username and Password) cannot be used with any other UCC networked services.
  • Guests own institutions may be members of eduroam and could therefore have instant access to Wi-Fi. See here for UCC's eduroam page. 

Please do the following when using Guest Wi-Fi access for Conferences

  • The staff member requesting guest access should retain a delegate list if the delegates are all registered for the event but if it is ad-hoc, please take the guests details before handing the credentials out.
  • Please do not publish the account details in places outside the conference rooms where passers-by could avail of it. It would be best to pass the details out in the delegate pack or to display it at the start of any of the presentations.   

Connecting to the Guest Wireless Internet Service

Connection is simple with no configuration of the device required. The user simply chooses to join "UCC Guests" network on their device as they would do for other wireless networks and after they open a browser they will be redirected to the UCC Guest Wireless Service landing page which in turn will prompt for the username and password. The user will have to accept the terms and conditions of the Universities Acceptable Usage Policy which can be found here to connect.    

Software Requirements

  • Windows Vista / 7 / 8 / 8.1 /10
  • MacOS
  • iOS Devices i.e. iPod Touches, iPhones & iPads
  • Android

Ports available

When using the wireless as well as web browsing, you will also be able to use SSH, POP, IMAP and most VPN clients. A more detailed list is shown below.

  • Domain Name Service: UDP/53 egress only; TCP/53 egress only
  • IPv6 Tunnel Broker service: IP protocol 41 ingress and egress Cisco IPSec VPN over TCP: TCP/10000 egress only
  • IMAP3: TCP/220 egress only
  • Passive (S)FTP: TCP/21 egress only
  • RDP: TCP/3389 egress only
  • TCP Ports : http: 80, https: 443, proxy: 8080/3128, SSH: 22, IMAP: 143, IMAPS: 993, POP: 110, POPS: 995, SMTP: 25/465/587
  • PPTP : tcp port: 1723, ip protocol: 47
  • L2TP : udp port: 500/1701/4500, ip protocol: 51
  • OpenVPN :  udp port: 1194, tcp port: 1194
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