Michelle Cronin graduated from Griffith College Cork with Diplomas in Business Studies and Marketing, PR, Sales and Advertising. Michelle has worked in Project Management for over 7 years. Prior to joining UCC Academy, Michelle worked in a leading provider of Customer and Business Process Management (BPM) and Outsourcing (BPO) Services. In her role as Project Manager, she has worked on a variety of projects across utilities, health, government and financial services. Some projects include contact centre and business set-ups, technology deliveries and facilities projects, as well as ongoing business improvement projects. Michelle completed the PMBOK training course in 2019. In 2020, Michelle is scheduled to complete PRINCE2 training as well as Prosci ADKAR training.
In 2017, Michelle joined the project team in UCC Academy, being appointed to work on two change management projects within the College of Medicine and Health – the Cork University Clinical Medical School at CUH (CUCMS@CUH) and Cork University Dental School and Hospital (CUDSH) new build projects. Since 2019, Michelle has been appointed as full time Project Manager on the CUDSH Project.