Apple iMac iPad iPhone

Apple iMac iPad iPhone

Summary: Advice on purchasing of Apple products for UCC Staff.

Primary users of this service: Staff

Who to contact to use this service: E: helpdesk@ucc.ie | T: +353 (0)21 490 2120 | IT Services |

Contact to discuss this service: Arthur Shinnick | E: A.Shinnick@ucc.ie |

Strategic Focus: Enabling Infrastructure Services

Service Webpage

For purchases of personal devices Apple have set up a special Apple on Campus Online Store for University College Cork.

Staff and Students can access this store for personal purchases and avail of special discounts on Apple products at www.campus.ie* or over the phone at 1800 92 38 98

*All prices at the above address are inclusive of the UCC discount. It does use edugate to access this service and you use your UCC staff email address and Central password to logon. 

After you order your Apple desktop or notebook, we recommend you contact the IT Services Helpdesk (helpdesk@ucc.ie ext. 2120) to arrange for the configuration of the device for the the UCC wired network. For iPads you will be able to connect through the eduroam wireless service with your email address and password.

Please consider the following when purchasing an Apple Device:

When Ordering

If you choose a non-standard specification by increasing the RAM or the size of the internal drive, you are then choosing what is know as a B.T.O. (Built To Order). This can delay the arrival of the device by up to 10 working days.

Keep an eye out for the arrival of new models usually between June and October. When a new product line comes in there can be added delays as Apple will have to get the new product out to suppliers and this can cause long delays.  

Warranty


When purchasing any Apple products we recommend also purchasing Compub's 5 year warranty called CompuB Care plus. If any of the hardware fails on an Apple product it is usually quite expensive to repair. It is important to spend a little extra to ensure the longevity of your laptop or desktop.

There is also a special warranty available for iPads/iPhones called AppleCare Plus which covers breakage, dropping etc. which lasts for 2 years but could save you having to replace the device if the damage is too extensive. 

MacBook Air

You will need extra adapters to connect to the following:

  • A thunderbolt to VGA adapter if you want to connect your MacBook Air to projectors on campus.
  • A thunderbolt to Ethernet adapter to connect to the wired network on campus.
  • As the MacBook Air has only one thunderbolt port you cannot use both Thunderbolt connectors (mentioned above) if you want to connect to both a projector and the wired network at the same time. You will instead need a USB to ethernet adapter rather than a Thunderbolt to Ethernet adapter.
  • 5 year Warranty: CompuB Care plus. 

 

MacBook

The Macbook has only one port called an USB-C port. You will need extra adapters to connect to the following:

  • USB-C VGA Multiport Adapter if you want to connect your MacBook to UCC projectors and avail of a USB port.
  • An USB-C to ethernet adapter to connect the MacBook to the wired network on campus.
  • 5 year Warranty: CompuB Care plus.

 

MacBook Pro (Retina Display only) 

You will need extra adapters to connect to the following:

  • A thunderbolt to VGA adapter if you want to connect your MacBook Air to projectors on campus.
  • A thunderbolt to ethernet adapter to connect to the wired network on campus.
  • An Apple USB Superdrive to use CD/DVDs.
  • 5 year Warranty: CompuB Care plus. 

iMacs

  • The default keyboard is wireless and has no keypad on the right hand side. You will need to order the wired Keyboard if you want to get the numpad and that will delay your order as it is then BTO(see above).
  • The iMac now no longer has a DVD (optical) drive. If you require an optical drive you will need to order the Apple USB Superdrive to CD/DVDs.
  • 5 year Warranty: CompuB Care plus.

 

iPads

There are a number of things that need to be decided upon when purchasing an iPad:

Which iPad do you want?

You can visit here to compare the iPad models: http://store.apple.com/ie/ipad/compare . Please note, the educational discount is about 3% on iPads given the low-margin nature of the device. 

What colour do you want?

Silver, Gold or Space Grey.

Do you want Wi-Fi & 4G/Cellular or Wi-Fi Only?

The Wi-Fi & 4G/Cellular version of any iPad adds about €120 as well as the cost of a monthly data contract that will need to be setup with telephony. It does however give you internet access where ever you go rather than the Wi-Fi only model. 

What capacity do you want?

They vary in size from 32GB, 64GB, 128GB and 256GB. You only need the larger capacity if you plan on storing a lot of photos or video media on the iPad. For browsing and email get the smaller capacity model. 

What cover do you want?

We recommend buying a sturdy folio cover that protects the device from scratches and other damage.

Warranty?

2 year Warranty: AppleCare plus.

Software 

All site licensed Microsoft Software with a Mac version is freely available simply contact software@ucc.ie .

We are currently having issues with versions of Java on the Mac Operating System so applications like DMIS might not work. 

Airport Express

Airport Express wireless hubs are not permitted on the UCC Network as it would constitute a serious security risk to the University Network.  

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