Specific Guidelines

Specific guidelines to support inclusive practice for those involved in IT Services:

• Do I provide IT support online, on the phone and face-to-face?
• Have I considered digital accessibility in my documents and communications?
• Do I organise workshops to support students and staff?
• Do I loan PCs and laptops to students for use on campus regardless of programme or stage?
• Do I refrain from making assumptions about what devices are available to students?
  • Some may not be in a position to purchase laptops / tablets when entering higher level education
• Do I ensure that students of all skill levels are provided for in the use of technology?
• Have I considered accessibility in the procurement of third part applications and web platforms?