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At University College Cork we aim to serve the healthcare needs of all of our students as best we can. We know that this is an integral part of your educational journey at UCC. Please find below some useful information which will help you to mind your health and take care of your safety whilst here in Cork.
The Student Health Department is situated in Ardpatrick House, next to the student car park on College Road. A confidential health service is provided free of charge by the University to any student requiring medical care. This service is available during office hours, Monday to Friday. It is not intended to provide a full General Practice service and students are advised to register with a General Practitioner (doctor). The Student Health Centre closes at 4.15pm. However, there is an emergency phone number - +353 21 4542551 - where doctors are available on a rota basis between 4.15pm and 6pm, Monday to Friday. Students are liable for charges, which may arise from the use of this emergency service.
Facilities provided at the University are geared for the special needs of students in relation to physical and/or psychological health.
There is also a physiotherapy service available which is open to students at a fee. A doctor’s letter is required for referral to this service.
Anyone who is “ordinarily resident” in Ireland can access the public health care system (the HSE) - regardless of nationality. To be considered “ordinarily resident” you must show that you intend to stay in Ireland for at least one year (eg by showing your Immigration Card).
Please note that waiting lists in the public health service are extremely long and patients can wait for long periods of time for treatment. For this reason we recommend that students obtain private health insurance.
Importing Medication
Occasionally, students will need to import prescribed medication until they can source an alternative supply in Ireland. We advise you, in the first instance, to ensure that the quantity of medicines proposed to be sent by courier to Ireland can be legally dispensed by the pharmacist in your country in accordance with the prescription. Only that amount, at a maximum, may be sent by you at any one time. As a general guide, a maximum of a three month supply of the medicine is permitted to be sent at any one time. This may be replenished at a later date if necessary.
Once you have all the information from the pharmacist/medical practitioner please contact Oisin McGeown or one of his colleagues at enforcementcontrol@hpra.ie when your medication being sent. He will notify the Irish Customs Service with a view to facilitating minimising any possible delays on entering Ireland.
The Irish Customs Service may inspect any package with a view to ensuring the compliance with Customs legislation in Ireland.
In your email please provide the following information:
Name and quantity of product.
Name and address of the person to whom the package is being sent.
The tracking number of the package.
The name of the courier company being used.
The expected date of arrival into Ireland.
A copy of the prescription.
Carrying Medication into the State
As a general rule we use the 90 day period amount as a guideline. This is historically tied into the internationally recognised 90 day holiday visa exempt period for travellers from countries who don’t require a visa to spend a holiday here. However, we have very recently reviewed acceptable requirements for non- Europeans who are working or studying in the State on different visas’; in excess of that 90 day period. Reasonable supplies of personal prescription medication, in excess of an 90 day supply, may be deemed acceptable from a HPRA perspective, if an opinion was sought by Irish Customs.
Acceptance will be done on a case by case basis with notification in advance appreciated. We are conscious, if legally dispensed personal medication is required by a visitor, it is required for a reason and is important to them without having to seek further supplies from home.
It would be imperative for that individual to carry with him or her a signed letter from their doctor, identifying the individual as their patient and indicating the medication they are carrying, is required as part of their treatment. Originally packaging and prescriptions for that medication should, if available, accompany the traveller.
After hours we recommend that students contact Southdoc. This is a scheme that the majority of GPs (general practitioner) in Cork city subscribe to. There are two Southdoc city centre clinics, which service the city after hours. It is designed for patients who need to see a doctor but don't need to visit Accident and Emergency hospital, after 6pm, through the night or at weekends.
Basically, each GP in the scheme takes turns at covering an on call duty. Patients have access to a GP service during anti-social hours. Patients will see a doctor, but it won't necessarily be their own. If you're too ill to travel to the centre then the doctor will come to you. There is a charge for this service but it is at the standard GP rate. Phone: 1850 335 999
Dental treatment in Ireland must be paid for. Students of the University can attend the Dental Hospital for a check-up from Monday to Friday at 09.00 - 10.00 and at 14.00 - 15.00 respectively. Treatment requirements will be explained to you and you will be contacted with an appointment at a later date. The time between your first visit and the appointment can vary depending on the type of treatment you require.
Dental students and dental hygienists working under supervision can provide a full range of dental treatment. An up to date price list is available on the website.
Student Counselling and Development is located, along with the Student Health Department, in Ardpatrick House, next to the student car park on College Road.
Counselling and support is available for students who require assistance in dealing with problems, which may be blocking their academic and social progress in college.
In addition, throughout the academic year, developmental workshops are provided for students who wish to develop skills and knowledge in areas such as assertiveness, self-esteem, stress management, time management and study skills.
To contact the Student Counselling and Development service for further information or for an initial appointment:
Drop-in to Student Counselling and Development, Monday-Thursday: 9.30 - 13.00 and 14.15 - 16.15.
There are also a number of online services available to assist students available on the website.
ITAS believes that every visitor to Ireland who experiences crime should be offered appropriate support and information in the immediate aftermath and at every stage within the criminal justice system. Our aim is to provide international visitors who become victims of crime and other traumatic incidents with immediate comprehensive support and information in order to make a positive difference to their experience. https://itas.ie/
Cycling is a wonderful, healthy pastime and a great mode of transport for school, college or work. But as a cyclist, you’re a very vulnerable road user. So, it’s vital that you practice good road safety and take personal responsibility for keeping yourself, pedestrians and other road users safe on our roads. See the Road Safety Authority website for more information.
As part of the Government of Ireland initiative to provide information to the general public on issues which may affect them during summer months in Ireland. During the summer months, Ireland’s waterways and beaches become very popular. More people visit the countryside engage in outdoor pursuits, visit family farms or take holidays. With these activities there are associated risks and be summer ready 2023 provides information on them.
Personal Safety
The Global Peace Index consistently ranks Ireland as one of the most peaceful places to live. You can view this ranking on their interactive map by clicking here.
Cork is a relatively safe city for its size. It is currently the 3rd safest in the world (2022 rankings). However, as in any other city, normal precautions regarding personal safety both on and off campus should be taken. If leaving the campus after dark, avoid poorly lit areas or areas that are not frequented by the public. Thankfully life on and about UCC campus is almost incident free.
A Campus Watch Service operates in the university and its objective is to make UCC a safer place in which to study, live and work.
If you notice anything suspicious on campus contact:
the Co-ordinator, Campus Watch (phone: +353 21 4902479)
General Services Office (phone: +353 21 4902265);
Security at the reception desk in the Science Building (phone: +353 21 4902267);
Security at the Reception Centre (phone: +353 21 4902266) or any security person.
What advice do An Garda Siochan (Police Force) give about student personal safety?
Fire, Police, Ambulance and Coastal Rescue, Mountain and Cave Rescue: Dial 999 or 112 and ask the operator for the emergency service you require. There is no charge for this service, unless it is used in appropriately. These numbers are operational from mobile phones even if you have no credit. Full details of how these services operate is available at http://www.112.ie/
Fire alarms
If a fire alarm sounds it is imperative that you comply fully with regulations, co-operate with staff and evacuate the building immediately. Do not re-enter the building until clearance has been given to do so. Please note there is a substantial fine for failing to comply with fire alarm procedures.
International Office
In the event of an Emergency such as death/bereavement, serious illness or accident you may need to contact a member of the International Office Staff.