Registering as a Student at UCC

Welcome to UCC (University College Cork)

Please note: Before starting the steps as laid out in these instructions, first years who have already accepted their UCC offer will have received a registration email outlining the various steps involved in completing Registration, as well as an IT Password email.

We know this can be an exciting and daunting time so to help you along the way, we have developed this useful guide to take you through the registration process.

During registration, you will enrol on your degree programme, choose modules (if applicable), provide biographical information, complete fee payment, and access your confirmation of registration.

Registration involves additional steps that we need you to complete. Once these are completed, you will officially be confirmed as a UCC student. Additional steps relevant to your entry route can be found on the Registration webpage.

You may only make an appointment to collect your student ID card on full completion of registration of programme and modules. This ID card will be for the duration of your programme of study and will be validated each year as you progress through your programme.

If you have a question or are unsure of where to start, please check our helpful ASK page. Alternatively, you can submit a query using the prospective student web enquiry form.

We wish you the best of luck for the upcoming academic year!

Login – MyStudentAdmin Portal

Secure your UCC Student IT Account (3 parts to Step 1 - see below)

All UCC Students have a Student IT Account. As a student, you must secure your UCC Student IT Account with Multi-factor Authentication (MFA) before using it to logon to UCC services (unless you have previously completed this as a past student, in which case please jump ahead to step 2 below). For a complete step-by-step guide to logging into your UCC Student IT Account for the first time, please refer to this very helpful video:

UCC Student IT Account - Set Up (youtube.com)

1. Sign into your UCC Student IT Account: To set up MFA on your UCC Student IT Account, go to https://www.ucc.ie/o365/ (using your laptop or computer) and log in with your UCC umail address and password (to follow in a second email). If you do not receive your UCC IT password email within 48 hours, please log this using the Prospective Student Queries Web Enquiry Form (please check all Folders (Inbox, Junk, Trash, Promotions) for this email before logging an issue).
   
   
2. Set up MFA: Once you have logged into your UCC Student IT Account, you will be prompted with instructions to install the Microsoft Authenticator app on your mobile device to complete your MFA setup. Please follow the prompted instructions. Further information including an MFA set-up tutorial are available at on the MFA & Security webpage.  Please ensure you do not delete your Microsoft Authenticator App, as you will need this to authenticate future logins.
   
   
3. Reset your Student IT Account Password: Once MFA is set up on your UCC Student IT Account, you will be prompted to reset your password.

UCC Student Email (umail)

Please ensure that you login to your umail account with your newly reset password.   
Your umail address is provided at the top of this email.

IMPORTANT: All correspondence with fellow students and UCC staff and departments should come from your student email address only NOT your personal email.

Other useful IT information

Further information can be found at https://www.ucc.ie/en/sit/services/ regarding:

• Access to software such as MSOffice
• UCC Wi-Fi (Eduroam)
• Open access labs and laptop loans
• Reset your password/password recovery

Student IT Helpdesk

Please contact the Student IT Helpdesk at www.ucc.ie/en/sit/support/ or phone 021-490 2120 option 2.

MyStudentAdmin

You can access MyStudentAdmin at http://sit.ucc.ie, all Student IT Services are detailed on this webpage, along with instructions on how to access them. If you experience an error accessing the UCC ‘MyStudentAdmin’ registration website, please ensure the following:

1 – Sign-out of your browser – e.g. – Sign out of your Google account.
2 – Open a New Browser and then access the UCC MyStudentAdmin website.
3 – If the problem persists, please open a New Incognito Tab / New InPrivate Window in your Browser and then access the UCC MyStudentAdmin website.

Boole Library

https://libguides.ucc.ie/ library is the link to the Boole Library. Due to current restrictions, the Library has instigated many new systems, e.g. ‘Scan and Deliver’ and ‘Click and Collect’, which are managed electronically. Physical access to the library will be restricted until ID cards can be produced.

Step 1. Regulations/Data Protection

• Click Online Registration under the Student Web options on the left-hand side of the screen.
  
  
• Steps for online registration will display.
  
  
• Read the section on Regulations/Data Protection carefully and confirm your acceptance by selecting I accept.
  
  
• The University Rules and Regulations need to be accepted to proceed.

Step 2. Biographical Details

• Check that your biographical details are correct.
  
  
• Select classification of last awarding institution attended. Click Save.

• For EU/EFTA/UK students only: When Registration of your programme and modules has been completed, you will receive an email in the next week or two containing instructions to upload personal identity documentation. Acceptable forms of Documentation include a valid Passport (Photo page), Birth Certificate, Irish NDLS Driving Licence (new Credit Card format only) or Marriage Certificate (if applicable).

• Please note for all students: Throughout the Registration process the name you provide – and its spelling – MUST EXACTLY MATCH the name printed on any of your personal identity documents (see acceptable forms listed above).
  
  The details provided by you informs your student record for the duration of your studies and will appear on official documentation such as your certified Academic Transcript and the Parchment received on graduation, so please make sure it is correct.
  
  
• Once you have completed Registration of your programme and modules, you may also book an appointment to collect your student ID card.
  
  
• If you any questions on the above, check out UCC’s ASK webpage where you will find more information.

Step 3. Personal Public Service (PPS) Number Submission

• If you have an Irish PPS number (available from www.services.mywelfare.ie ) and it is not already displayed, please provide it in this section.
  
  
• If your PSS number is correct, click Continue.
  
  
• If you do not have an Irish PPS number, you do not have to provide anything in this section.
  
  
• Simply click Continue to move to the next step.

Step 4. Compulsory Address Validation

• All outstanding address details need to be completed.
  
  
• The first three address lines (marked with *) must be completed. Click Save after each address entry.
  
  
• Emergency Contact Address: When recording address details of Emergency Contact Person, please enter the name of the person on the first line of the address field.
  
  
• Term Address: This is where you will be living during the academic term. If you do not yet have a Term Address, please enter your Home Address again – you can update your Term Address later once it is finalised.
  
  
• Correspondence Address: This is where you would like any correspondence from UCC to be sent.
  
  
• Permanent Home Address: This is the home address where you are permanently living (this may be different to your term address if you are living away from home for the academic term). Ensure this is updated throughout your studies, as any correspondence being posted will be sent to this address.

Step 5. Compulsory Communication Validation

• Enter your Secondary Email and click Save. This is your CURRENT PERSONAL email address, such as your Gmail or Hotmail account.
  
  
• Please do not use your Umail address.
  
  
• Important! Please do not use: an email address belonging to another individual, a UCC student email or UCC staff email.

Step 6. Address Validation

• If you do not have an address in Cork right now, please enter your home address so that you can proceed to the next step. Once you have secured accommodation in Cork, please update your details immediately.
  
  
• Please note you must complete all fields even if you are living at home or away. Double check your current address details. If your address has changed, please update this now and click Save.
  
  
• *Emergency Contact Address: In this section, please enter the name of the person on the first line of the address field.
  
  
• It is mandatory for all Irish Students to enter an Eircode. This does not apply to non-EU students.

Step 7. Personal Contact Details

Double check your contact details. Should you need to update any of these details, enter the updated information in the corresponding box, and click Save. Your new contact details will be displayed immediately.

Step 8. Equal Access Student Information

The Equal Access Student Information is only applicable to First Time Entrants to Higher Education.

• Click the blue Equal Access Survey button to begin the survey.
  
  
• Answer all relevant questions and submit your answers using the Submit Survey button at the bottom of the survey.
  
  
• The data collected by the survey will be returned to the HEA without names or personal information.

Note: In the event of you not being able to complete the survey online, please contact us for assistance.

Please proceed with the remaining steps of the Online Registration & Fee Payment.

Step 9. Registration of Programme/CPD Module

Step 10. Registration of Compulsory Modules

Step 11. Registration of Elective Modules

If your programme consists of core and elective modules, you will need to select your elective modules.

To select your preferred module choice, click on the radio button alongside each relevant module.

Continue to select modules to the value of the full credit requirement for your programme, e.g., 60 credits.

If you are satisfied with your choice, finalise your module registration by clicking Continue.

Step 12. Payment of Fees

Screen 3 (After selection above)-Click Proceed to begin the fee payment process.

In the following screen you can change the amount in the Amount to Pay (EUR) box, by backspacing out the amount that defaults into this box and inputting the amount you wish to pay.

At the next screen you need to supply your card details.

• The following card details screen will display: Enter all the mandatory fields, as follows:

*Card type (for Visa Debit select Visa)

*Card Number

*Security Code (cvn number is not applicable to laser cards)

*Expiry Date

Once the transaction has been completed, the Successful E-Payment screen is displayed. An email receipt will be issued to you.

Click Print if you require a paper copy of your receipt.

Please note: The system will require time to process the payment. Do not refresh your screen or hit the back button as it may impact on your fee payment.

If you have any issues with processing your payment, please contact the Fees Office for support.

Statement of Fees

Statement of Fees is now available for you to print.

It is recommended that you access and print this statement instead of requesting these statements from the Fees Office.

The Statement of Fees can be used for:

• Loan Applications
• Visa Requirements
• Where your employer is paying your Fees and requires an invoice to process a payment on your This statement can be used along with UCC Fee Account details see https://www.ucc.ie/en/financeoffice/fees/feepayments

You can select this statement at the Fees step under Fee Account Statement.

Step 13. Disability Support Registration

As part of your registration, you will be asked if you wish to register with the Disability Support Service (DSS). This service supports students with a diagnosed disability and students with a wide range of specific learning difficulties such as Dyslexia, Dyspraxia, and students with AS.

You will be presented with two DSS registration options.

If you do not need to register with the DSS will be taken to Step 13. Highest Qualification on Entry.

Please state your primary disability by selecting from the drop-down list, and then click Continue.

You will then be taken to the Data Protection Notice. It is important that you read and understand this notice.

You will need to confirm that you have read and accepted the Student Data Protection Notice by ticking this box.

Once you have confirmed your acceptance, click on Continue to Review & Complete Registration.

• You will be asked to confirm your registration details.
• You will also get an email to your UCC Student Account to confirm your DSS registration.
• Once your DSS registration has been submitted, an Advisor from the DSS will be in contact with you to arrange an appointment for your Needs Assessment.
• A Needs Assessment can take approximately 30 minutes to an hour and will look at any supports you may need during your time at UCC.

If you are already registered with the Disability Support Service, your DSS registration details will be displayed. If your needs have changed, or you require further support, please contact your designated advisor.

• N.B. Should you have any queries or concerns when completing or reviewing your DSS registration, please contact the DSS Office directly on dssinfo@ucc.ie.

Step 14. Highest Qualification on Entry

• Using the drop-down menu, select your highest qualification to date.
  
  
• Click Save.

Step 15. Accommodation Type

• Select the accommodation type you will be occupying during the current academic year.
  
  
• Click Save.

The Confirmation of Registration screen is an up-to-date record of your current registration. ANY changes to your registration will be reflected on the screen immediately.

For programmes where Garda Vetting is compulsory you will be required to read and accept that you are only provisionally registered until these processes are complete.

Please note: You may amend the elective modules you have selected during registration, within the Change of Module deadline (2 weeks after the start of each Semester).

Step 16. Confirmation of Registration

When you have fully completed your online subject/module registration in MyStudentAdmin, you will come to a Confirmation of Registration step where you will be able to access your Confirmation of Registration which you can download if required.

Please note that this is the only Confirmation of Registration that is available.

Step 17. Amend your Registration

• Click Amend your Registration under the Student Web options on the left-hand side of the screen.
  
  
• Click Change Module/Subject Registration.

Ensure that you log out by clicking the Logout at the bottom of the screen.

Support Contacts