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Participant Group: All UCC Staff
Facilitator: Aoife Ní Mhurchú, UCC Language Centre
Overview
Intercultural Communication (formerly 'Verbal Communication for the International Workplace')
With a richly diverse multicultural and multilingual staff and student body here at UCC, clear communication is increasingly important. This highly practical and interactive workshop is designed both for staff whose first language is English as well as those for whom English is an additional language and who deal with international students and/or work in multicultural teams. The workshop will provide you with practical skills and a heightened awareness of how we can better communicate as well as tips on how to avoid misunderstandings. The interactive format will ensure engagement and application of concepts in real-world scenarios.
Learning Outcomes:
By the end of the workshop, you will be able to:
-
understand and reflect on the linguistic challenges facing staff and students in an international workplace / learning environment.
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identify features of spoken and written language that can cause confusion and adapt these for clearer communication.
- prevent and repair communication breakdown.
Date: Wednesday 13th May
Time: 10am - 11.30am
Location: MS Teams
Staff feedback
- It will help me communicate with people with great care by using clear and simple words.
- It’s really useful for me to communicating with other people. I really know little about the Irish. To learn more about the phrase verb, is really great - Tingting Bo
- I now have a greater awareness of phrasing emails and face to face interaction with international stakeholders and the language to be used.
Staff Wellbeing & Development
Contact us
First Floor, Block E, Food Science Building, UCC, T12 YN60