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  7. Effective Communication PART 1 & PART 2 (All Staff)

Effective Communication PART 1 & PART 2 (All Staff)

Participant Group: All Staff

Facilitator: Centre 4 Learning

Overview

  • Clarify what constitutes effective communication – how to recognise it and how to demonstrate it
  • Build trust – explore the trust equation and develop an action plan for maximising trust
  • Build credibility, assertiveness and confidence in how you deliver your message
    Practice the key skills of listening, questioning and dealing with resistance
    Offer you the opportunity to examine a real-life situation that has been challenging – and to construct and practice a more assertive approach to achieving your outcome

 

Date: Monday 20th February - PART 1

Time: 10.00 - 1pm

Location: Zoom

Open for booking Via ESS

 

Date: Wednesday 8th March - PART 2

Time: 10.00 - 1pm

Location: Zoom

Open for booking Via ESS

Staff Wellbeing & Development

First Floor, Block E, Food Science Building, UCC, T12 YN60

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