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Difficult Conversations Part I – Supportive and Sensitive Conversations (for managers)
Participant Group: Managers / Team Leaders / Supervisors
Facilitator: Centre4Learning
Overview
- Explain what you can do as leader to support others through your conversations
- Underline the importance of emotional intelligence and how to really connect with your people
- Prepare for and practice supporting others through sensitive conversations
- Practice the key skills of listening, questioning and showing empathy
- Build self-awareness – get to know your communication style and how to flex to become even more effective
Date: Tuesday 19th November 2024
Time: 2pm - 5pm
Location: Zoom