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Cultural Sensitivity & Inter-Cultural Communication
Participant Group: All Staff
Facilitator: Aoife Ní Mhurchú, Language Centre
Overview
With a richly diverse multicultural and multilingual staff and student body here at UCC, clear communication is increasingly important. This highly practical and interactive workshop is designed both for staff whose first language is English as well as those for whom English is an additional language and who deal with international students and/or work in multicultural teams. The workshop will provide you with practical skills and a heightened awareness of how we can better communicate as well as tips on how to avoid misunderstandings. The interactive format will ensure engagement and application of concepts in real-world scenarios.
Learning Outcomes:
By the end of the workshop, you will be able to:
-
understand and reflect on the linguistic challenges facing staff and students in an international workplace / learning environment.
- identify features of language that can cause confusion and adapt these for clearer communication.
- prevent and repair communication breakdown.
Participant Feedback:
- “An excellent workshop to help us achieve greater clarity, even when talking to first-language English speakers from different regions.”
- “Time well spent for anyone whose work involves communication with non-native English speakers.”
- “This workshop really made me reflect on some of the language that English speakers regularly use that can be confusing for non-native speakers as many phrases don't translate.”
- “Definitely worth doing, very useful to see how even simple turns of phrase or unnecessary padding in a sentence can undermine the communication.”
Date: Thursday 8th January 2026
Time: 10am - 11.30am
Location: MS Teams
Book your place Via ESS (Bookings will open 2 or 3 weeks beforehand)