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Communicating in Difficult Situations

Participant Group: All Staff

Facilitator: Reg Friddle, Preferred Future

Overview

  • A foundation knowledge of the Duty of Respect and Right to Dignity Policy
  • The practical skills to communicate clearly and assertively when encountering possible situations of bullying and harassment, as outlined in the Policy
  • The confidence to have ‘difficult’ conversations with others to prevent inappropriate behaviours of others from deteriorating or escalating
  • The ability to engage in a visible way with harassment and bullying

 

Date: Tues 11 Oct

Time: 9.30 - 4.30

Location: Zoom

Open for booking Via ESS

Staff Wellbeing & Development

First Floor, Block E, Food Science Building, UCC, T12 YN60

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