Participant Group: All Staff

Facilitator: Adaptas Training

Overview

• Identifying the characteristics of aggressive, passive and assertive behaviour
• Understand why and when we need to be assertive
• Recognise if we are ‘people pleasing’ or falling into what is called the ‘fawn’ response
• Understand how our body language, language and interactions with others drives different behaviours in them
• Explore the laws of influence
• Understanding how our reactions can drive aggressive and passive behaviours in others
• Tips for dealing with disagreement
• Understand other people's communication styles
• Practice confident communication

Date: Tuesday 21st May 2024

Time: 9.30am - 12.30pm

Location: Zoom

Open for booking Via ESS