What is it?

The Managers’ Insights Hub is a monthly event for heads, managers, supervisors, and team leaders. Now in its second year, this initiative, based on feedback from senior staff aims to provide information on internal topics, share best practices, and foster discussion.  

Each session lasting one hour, focuses on a relevant topic, facilitated by staff experts. Sessions will be a mix of in-person and online formats, providing a space to develop knowledge and understanding in areas key to your role as a Manager/Head, enable peer learning, and strengthen networks amongst senior staff in UCC.  

Who is the target audience? 

Heads, Managers, Team Leaders, Supervisors

How do I book my place?

All bookings are via ESS.  Each session will be open for booking a few weeks in advance.  Keep an eye out for an email from Staff Wellbeing & Development. 

What is happening & when 2025/2026?

Session 1 - 'Supporting Your Students: A Collaborative Approach for University Staff' - Gary Mulcahy, Head of Student Life

** Due to the overwhelmingly positive feedback from this session, it will be held again in November. **

Has a student ever come to you with a concern, a query or a need for support and you were unsure where to signpost them or unable to help? 

Gary will take us through the Student Support Tree which depicts the supports currently available to students.  Become familiar with these supports and initiatives so you can confidently point students in the right direction.  We have a strong support foundation in place for our students.  Let's ensure we make the absolute most of them for the students' benefit by being clear on where to signpost them.

View the slides here > ** Supporting your students: A collaborative approach for University staff ** 

Feedback from September session:

• 'I've been in UCC for 22 years and was not aware of some of the supports that are available to our students. This was an excellent session to refresh and update my knowledge of all the different ways we can support our students to succeed academically and personally'.
• 'Student services at UCC are (thankfully) constantly expanding, making them hard to keep track of. In under an hour, Gary gives a clear overview of available supports and invites attendees to share their experiences. A highly useful session for anyone supporting students.' Alfie Davis, Student Engagement and Employment Coordinator  
• 'Gary did a brilliant job showcasing the wide range of resources available within the institution to support our students. His presentation was not only informative but also very clear in guiding us through the complex network of bodies and organisations involved in delivering comprehensive student support in our institution'.

________________________________________________________________________________________________

• A short update on the project roll-out to date
• The five key actions all staff are asked to complete
• Tips and examples of ‘what works’, drawn from feedback across the university
• How to access brand assets, templates, and guidance
• Where to find support for you and your staff

Sessions from 2024/2025

SESSION 1: Strategic Planning – Dr Rónán O'Dubhghaill                                                                                                                  

SESSION 2: Building Capacity and Capability for Continuous Improvement While Juggling the Everyday - Michelle Nelson & Katie Sandham

SESSION 3:  UCC Annual Governance Statement > Are you as a manager working in compliance? The key insights you NEED to know – Nora Geary & Áine Aherne

SESSION 4: UCC’s Consultancy Policy - All that you, as a manager, need to know and how UCC Consulting can help you

UCC Consultancy Policy Slides - 26-02-'25

Click here to view the recording of the session 

SESSION 5:  Data Security Breaches – Do you know what to do if your area experiences a Data Security Breach?

Data Security Breach Workshop March '25 

Session 6:  UCC Marketing and Communications: Practical Steps for Managers

Marketing & Communications-Practical Steps for Managers

Session 7: 'Overview of the University Financial Environment - Make sure you are up to date and informed'