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IT,Email & ESS

Staff Email & IT

How do I get my UCC Email Address?

You need your IT account to access UCC’s IT systems. To gain access, call the IT Staff Service Desk on +353 21 490212 and select Option 1.

You will need to give the Service Desk your staff number (found on your contract) when requesting access to your IT Account. If you don’t have your staff number, contact your line manager.  

The Staff IT Service Desk is the first point of contact for UCC staff for all IT issues and requests.

Who to contact to use this service: E: helpdesk@ucc.ie | T: +353 (0)21 490 2120 | IT Services 

Employee Self Service (ESS)

ESS is an online service for UCC staff to request and approve annual leave, book training courses, view payslips and more. For detailed information, user guides and FAQ’s please click HERE 

Contact Details

Priority is assigned to tickets logged through the Self Services Portal. On portal.ucc.ie  just select People & Culture - HR Systems and pick the form that fits your issue or request. Alternatively you can email your query to hrissupport@ucc.ie

Additional Supports

The following programmes are designed to introduce new staff to IT systems and other UCC systems. 

UCC Support Portal: https://portal.ucc.ie

People & Culture Department

An Roinn Daoine agus Cultúir

Ground Floor, Block E, Food Science Building, UCC

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