Employee Self Service [ESS] Frequently Asked Questions

1. What do I need to access ESS?
2. Is ESS a secure service?
3. What web browsers can I use to access the system?
4. What Personnel details can I update?
5. What Personnel/Leave details can I view?
6. I have queries about My Personnel details/My Time details, who should I contact?
7. I have queries about My Payroll Self Service, who should I contact?
8. How do I update other information on ESS?
9. Can I access ESS outside of UCC?

1.  What do I need to access ESS?

• ESS uses Single Sign On, meaning your UCC login credentials will allow you access
• You must have a UCC EMAIL A/C. 
• Please note - ESS is currently only available to Permanent, Fixed Term and Retired staff. 

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2.   Is ESS a secure service?

Yes.

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3.   What web browsers can I use to access the system?

Staff can securely access ESS using any browser, however it is recommended to avoid using Microsoft Edge as there are compatability issues with this and e-recruitment.

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4.  What Personnel details can I update?

Under My Profile (Employee Detail) you can update the following:

• Next of Kin 
• Contacts
  • My Address Details - personal address
• Dependent Detail

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5.  What Personnel/Leave details can I view?

Under My Profile (Employee Detail) you can view the following:

• Next of Kin
• Contacts -  Phone No's, My Address Details - personal address
• Dependents
• Bank Detail

Under Employee Dashboard  (My Time)  you can view the following:

• Balances
• My Requests
• Work Week

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6.  I have queries about My Personnel Self Service & My Time Self Service, who should I contact?

Please email all Personnel/Leave related queries to hrqueries@ucc.ie

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7.  I have queries about My Payroll Self Service, who should I contact?

ESS Payroll FAQ

Please email all payslip related queries to payrollqueries@ucc.ie

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8.  How do I update other information on ESS?

Please email all Personnel related queries to hrqueries@ucc.ie

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9.  Can I access ESS outside of UCC?

Yes, you can access ESS outside UCC using Single Sign On

 What do I need to access the service externally?

In order to avail of this service outside of UCC you will require the following:

• An account on CENTRAL

• An @ucc.ie email address  

How do I access this service?

1. Open any standard browser and go to the ESS home page http://www.ucc.ie/en/ess
2. Click on ESS Login
3. Enter your @ucc.ie email address and UCC password e.g. j.blogs@ucc.ie 
4. Click on Sign In
5. You will then be directed to the ESS Landing page

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