Registering as a Student at UCC

Welcome to UCC (University College Cork)

Please note: Before starting the steps as laid out in these instructions, first year undergraduate and first year postgraduate students, who have accepted their UCC offer, must be in receipt of registration emails inviting you to complete registration, and advising you of your IT password.

We know this can be an exciting and daunting time so to help you along the way, we have developed this useful guide to take you through the registration process.

During registration, you will enrol on your degree programme, choose modules (if applicable), provide biographical information, complete fee payment, and access your confirmation of registration.

Registration involves additional steps that we need you to complete. Once these are completed, you will officially be confirmed as a UCC student. Additional steps relevant to your entry route can be found on the Registration webpage.

You may only make an appointment to collect your student ID card on full completion of registration of programme and modules. This ID card will be for the duration of your programme of study and will be validated each year as you progress through your programme.

If you have a question or are unsure of where to start, please check our helpful ASK page. Alternatively, you can submit a query using the registered student web enquiry form or prospective student web enquiry form.

We wish you the best of luck for the upcoming academic year!

Logging into your Student Account, Setting up MFA and Resetting your Password

Secure your UCC Student IT Account (3 parts to Step 1 - see below)

All UCC Students are supplied with a personalised Student IT Account. This Student IT Account grants students access to online UCC Student Services. As a student, you must secure your UCC Student IT Account with Multi-factor Authentication (MFA) before using it to logon to UCC services (unless you have previously completed this as a past student, in which case please jump ahead to Login – MyStudentAdmin Portal section below):

Firstly, watch this important video on setting up MFA and Resetting your Password Guide to MFA & Password Reset for new students - YouTube

Go to https://www.ucc.ie/o365 (using your laptop or computer) and log in with your UCC email address (umail above) and password (this will follow in a second email). If you do not receive your UCC password email within 48 hours, please log this using the prospective student web enquiry form (please check all Folders (Inbox, Junk, Trash, Promotions) for this email before logging this issue).

Once you have logged into your UCC Student Office Account, you will be prompted with instructions to install the Microsoft Authenticator app on your mobile device to complete your MFA setup. Please follow the prompted instructions. Please ensure that you do not delete your Microsoft Authenticator App, as you will need this to authenticate future logins. 

Once MFA is setup on your UCC Student Account, you will be prompted to reset your password.  If in doubt, watch the video again: Guide to MFA & Password Reset for new students. Going forward only use your newly reset password to login to your UCC account.    

If you experience any technical difficulties, you can log a query through IT Services for Students | New Students | Open Access Labs | WiFi | Support or phone (021) 490 2120 option 2.

IMPORTANT: All correspondence with fellow students and UCC staff and departments should come from your student email address only NOT your personal email.

MyStudentAdmin

1. Go to IT Services for Students | University College Cork and navigate to and click on MyStudentAdmin panel.
   
   
2. Enter your UCC student email address (umail) and password and click Login.
   
   
3. Click on Online Registration in the top left-hand corner of the screen and fully complete all consecutive registration steps as directed.

Step 1. Regulations/Data Protection

1. Click Online Registration under the Student Web options on the left-hand side of the screen.
   
   
2. Steps for online registration will display.
   
   
3. Read the section on Regulations/Data Protection carefully and confirm your acceptance by selecting I accept.
   
   
4. The University Rules and Regulations need to be accepted to proceed.

Step 2. Biographical Details

1. Check that your biographical details are correct.
   
   
2. Select classification of last awarding institution attended. Click Save.
   
   
3. For EU/EFTA/UK undergraduate students only: When Registration of your programme and modules has been completed, you will receive an email in the next week or two containing instructions to upload personal identity documentation. Acceptable forms of Documentation include a valid Passport (Photo page), Birth Certificate, Irish NDLS Driving Licence (new Credit Card format only) or Marriage Certificate (if applicable).
4. Please note for all students: Throughout the Registration process the name you provide – and its spelling – MUST EXACTLY MATCH the name printed on any of your personal identity documents (see acceptable forms listed above).
   
   The details provided by you informs your student record for the duration of your studies and will appear on official documentation such as your certified Academic Transcript and the Parchment received on graduation, so please make sure it is correct.
   
   
5. Once you have completed Registration of your programme and modules, you may also book an appointment to collect your student ID card.
   
   
6. If you any questions on the above, check out UCC’s ASK webpage where you will find more information.

Step 3. Personal Public Service (PPS) Number Submission

1. If you have an Irish PPS number (available from https://services.mywelfare.ie/) and it is not already displayed, please provide it in this section.
   
   
2. If your PSS number is correct, click Continue.
   
   
3. If you do not have an Irish PPS number, you do not have to provide anything in this section.
   
   
4. Simply click Continue to move to the next step.

Step 4. Compulsory Address Validation

1. All outstanding address details need to be completed.
   
   
2. The first three address lines (marked with *) must be completed. Click Save after each address entry.
   
   
3. Emergency Contact Address: When recording address details of Emergency Contact Person, please enter the name of the person on the first line of the address field.
   
   
4. Term Address: This is where you will be living during the academic term. If you do not yet have a Term Address, please enter your Home Address again – you can update your Term Address later once it is finalised.
   
   
5. Correspondence Address: This is where you would like any correspondence from UCC to be sent.
   
   
6. Permanent Home Address: This is the home address where you are permanently living (this may be different to your term address if you are living away from home for the academic term). Ensure this is updated throughout your studies, as any correspondence being posted will be sent to this address.

Step 5. Compulsory Communication Validation

1. Enter your Secondary Email and click Save. This is your CURRENT PERSONAL email address, such as your Gmail or Hotmail account.
   
   
2. Please do not use your Umail address.
   
   
3. Important! Please do not use: an email address belonging to another individual, a UCC student email or UCC staff email.

Step 6. Address Validation

1. If you do not have an address in Cork right now, please enter your home address so that you can proceed to the next step. Once you have secured accommodation in Cork, please update your details immediately.
   
   
2. Please note you must complete all fields even if you are living at home or away. Double check your current address details. If your address has changed, please update this now and click Save.
   
   
3. *Emergency Contact Address: In this section, please enter the name of the person on the first line of the address field.
   
   
4. It is mandatory for all Irish Students to enter an Eircode. This does not apply to non-EU students.

Step 7. Personal Contact Details

Double check your contact details. Should you need to update any of these details, enter the updated information in the corresponding box, and click Save. Your new contact details will be displayed immediately.

Step 12. Payment of Fees

For full information on how to make a payment online please visit https://www.ucc.ie/en/financeoffice/fees/feepayments/

Step 13. Disability Support Registration

As part of your registration, you will be asked if you wish to register with the Disability Support Service (DSS). This service supports students with a diagnosed disability and students with a wide range of specific learning difficulties such as Dyslexia, Dyspraxia, and students with AS.

You will be presented with two DSS registration options.

If you do not need to register with the DSS will be taken to Step 13. Highest Qualification on Entry.

Please state your primary disability by selecting from the drop-down list, and then click Continue.

You will then be taken to the Data Protection Notice. It is important that you read and understand this notice.

You will need to confirm that you have read and accepted the Student Data Protection Notice by ticking this box.

Once you have confirmed your acceptance, click on Continue to Review & Complete Registration.

1. You will be asked to confirm your registration details.
2. You will also get an email to your UCC Student Account to confirm your DSS registration.
3. Once your DSS registration has been submitted, an Advisor from the DSS will be in contact with you to arrange an appointment for your Needs Assessment.
4. A Needs Assessment can take approximately 30 minutes to an hour and will look at any supports you may need during your time at UCC.

If you are already registered with the Disability Support Service, your DSS registration details will be displayed. If your needs have changed, or you require further support, please contact your designated advisor.

• N.B. Should you have any queries or concerns when completing or reviewing your DSS registration, please contact the DSS Office directly on dssinfo@ucc.ie.

Step 14. Highest Qualification on Entry

1. Using the drop-down menu, select your highest qualification to date.
   
   
2. Click Save.

Step 15. Accommodation Type

1. Select the accommodation type you will be occupying during the current academic year.
   
   
2. Click Save.

The Confirmation of Registration screen is an up-to-date record of your current registration. ANY changes to your registration will be reflected on the screen immediately.

For programmes where Garda Vetting is compulsory you will be required to read and accept that you are only provisionally registered until these processes are complete.

Please note: You may amend the elective modules you have selected during registration, within the Change of Module deadline (2 weeks after the start of each Semester).

Step 16. Confirmation of Registration

When you have fully completed your online subject/module registration in MyStudentAdmin, you will come to a Confirmation of Registration step where you will be able to access your Confirmation of Registration which you can download if required.

Please note that this is the only Confirmation of Registration that is available.

Step 17. Amend your Registration

1. Click Amend your Registration under the Student Web options on the left-hand side of the screen.
   
   
2. Click Change Module/Subject Registration.

Ensure that you log out by clicking the Logout at the bottom of the screen.

Support Contacts

The following is available to help you with any queries you may have on registering for your programme and payment of fees: