Student IT ServicesIT Services

UCC Services Portal is your first port of call for student queries or issues. Here you can log your own support ticket with our Student IT Helpdesk and view any tickets you've previously logged with us. 

If you cannot currently access your Student IT account and require your MFA or UCC Student IT password to be reset, please log a ticket using the link below:

Self Service MFA/Password Reset Form

If you currently have access to your Student IT Account and require assistance with another student service, please use the UCC Services Portal link below:

UCC Services Portal

Our Student Helpdesk is located in Boole Library please find the opening hours below: 

Using the Student IT Knowledge Base, registered UCC student's can browse our Student IT Support articles: 

Student IT Knowledge Base

Self Service Password Reset

Rest your password

• Begin the password reset process. 

Learn More

• Learn about Self Service Password Reset. 

To view our New to Student IT Training Video, please see the link below: 

New to Student IT Training 

To take a look at our Training and Learning webpage, see the link below: 

Student Training and Learning