FAQs

Employee Self Service [ESS] Frequently Asked Questions

  1. What do I need to access ESS?
  2. Is ESS a secure service?
  3. What web browsers can I use to access the system?
  4. What Personnel details can I update?
  5. What Personnel/Leave details can I view?
  6. I have queries about My Personnel details/My Time details, who should I contact?
  7. I have queries about My Payroll Self Service, who should I contact?
  8. How do I update other information on ESS?
  9. Can I access ESS outside of UCC?

 

1.  What do I need to access ESS?

  • ESS uses Single Sign On, meaning your UCC login credentials will allow you access
  • You must have a UCC EMAIL A/C
  • Please note - ESS is currently only available to Permanent, Fixed Term and Retired staff. 

 

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2.   Is ESS a secure service?

Yes.

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3.   What web browsers can I use to access the system?

 

Staff can securely access ESS using any browser, however it is recommended to avoid using Microsoft Edge as there are compatability issues with this and e-recruitment.

 

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4.  What Personnel details can I update?

Under My Profile (Employee Detail) you can update the following:

  • Next of Kin 
  • Contacts
    • My Address Details - personal address
  • Dependent Detail

 

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5.  What Personnel/Leave details can I view?

Under My Profile (Employee Detail) you can view the following:

  • Next of Kin
  • Contacts -  Phone No's, My Address Details - personal address
  • Dependents
  • Bank Detail

 

Under Employee Dashboard  (My Time)  you can view the following:

  • Balances
  • My Requests
  • Work Week

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6.  I have queries about My Personnel Self Service & My Time Self Service, who should I contact?

Please email all Personnel/Leave related queries to hrqueries@ucc.ie

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7.  I have queries about My Payroll Self Service, who should I contact?

ESS Payroll FAQ

Please email all payslip related queries to payrollqueries@ucc.ie

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8.  How do I update other information on ESS?

Please email all Personnel related queries to hrqueries@ucc.ie

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9.  Can I access ESS outside of UCC?

Yes, you can access ESS outside UCC using Single Sign On

 What do I need to access the service externally?

In order to avail of this service outside of UCC you will require the following:

  • An account on CENTRAL

  • An @ucc.ie email address  

 

How do I access this service?

  1. Open any standard browser and go to the ESS home page http://www.ucc.ie/en/ess
  2. Click on ESS Login
  3. Enter your @ucc.ie email address and UCC password e.g. j.blogs@ucc.ie 
  4. Click on Sign In
  5. You will then be directed to the ESS Landing page

 

 

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Employee Self Service (ESS)

Féinfhreastal Foirne (ESS)

Personnel: Human Resources / Payslip: Payroll Office

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