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FAQs

Employee Self Service [ESS] Frequently Asked Questions

  1. How do I access ESS?
  2. Is ESS a secure service?
  3. What web browsers can I use to access the system?
  4. What Personnel details can I update?
  5. What Personnel/Leave details can I view?
  6. I have queries about My Personnel details/My Time details, who should I contact?
  7. I have queries about My Payroll Self Service, who should I contact?
  8. How do I update other information on ESS?
  9. Can I access ESS outside of UCC?

1.  How do I access ESS?

  • Login at ESS Login
  • ESS uses Single Sign On, meaning your UCC login credentials will allow you access
  • You must have a UCC EMAIL A/C. 
  • Please note - ESS is currently only available to Permanent, Fixed Term and Retired staff. 

If you're logging into ESS for the first time, please be aware that upon starting your employment at UCC, you should receive an email from noreply@per.ucc.ie with the subject line: “UCC EMPLOYEE SELF SERVICE [ESS] REGISTRATION.”
This email includes a link to verify your email address and complete your ESS setup. Once your email is verified, your ESS account will be activated, giving you access to the relevant menus and services. Tip: If you don’t see the email in your inbox, please check your junk or spam folder

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2.   Is ESS a secure service?

Yes.

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3.   What web browsers can I use to access the system?

 

Staff can securely access ESS using any browser, however it is recommended to avoid using Microsoft Edge as there are compatability issues with this and e-recruitment.

 

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4.  What Personnel details can I update?

Under My Profile (Employee Detail) you can update the following:

  • Next of Kin 
  • Contacts
    • My Address Details - personal address
  • Dependent Detail

 

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5.  What Personnel/Leave details can I view?

Under My Profile (Employee Detail) you can view the following:

  • Next of Kin
  • Contacts -  Phone No's, My Address Details - personal address
  • Dependents
  • Bank Detail

 

Under Employee Dashboard  (My Time)  you can view the following:

  • Balances
  • My Requests
  • Work Week

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6.  I have queries about My Personnel Self Service & My Time Self Service, who should I contact?

Please email all Personnel/Leave related queries to hrqueries@ucc.ie

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7.  I have queries about My Payroll Self Service, who should I contact?

ESS Payroll FAQ

Please email all payslip related queries to payrollqueries@ucc.ie

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8.  How do I update other information on ESS?

Please email all Personnel related queries to hrqueries@ucc.ie

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9.  Can I access ESS outside of UCC?

Yes, you can access ESS outside UCC using Single Sign On

 What do I need to access the service externally?

In order to avail of this service outside of UCC you will require the following:

  • An account on CENTRAL

  • An @ucc.ie email address  

 

How do I access this service?

  1. Open any standard browser and go to the ESS home page http://www.ucc.ie/en/ess
  2. Click on ESS Login
  3. Enter your @ucc.ie email address and UCC password e.g. j.blogs@ucc.ie 
  4. Click on Sign In
  5. You will then be directed to the ESS Landing page

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ESS User Guides

Employee Self Service (ESS)

Féinfhreastal Foirne (ESS)

Personnel: Human Resources / Payslip: Payroll Office

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